Components and Architectural

Access denied to Synolog NAS server – can’t play files in one room other rooms are fine? I am a long time user of Sonos. I have 4 zones that all uses S1. I do have a Roam also (S2) but hardly ever uses it at my home. My zones are:  Office: two Play 5: gen1Livingroom: Soundbar, Sub and two Play:3Room 3: Play:1Room 4: Play:1 I do have a booster as well.  Out of the I can no longer play my music files from my Synology NAS – BUT only in my office…. I can play my files in the livingroom, room 3 and 4 – but NOT in my office. I have tried from my MacBookPro App and from my iPhone app – but it will not play the files. Radio and streaming services are doing fine. I can perfectly see my files/folders in the app – but access for playing is denied in my office. If I combine livingroom with office I can play the files in the office – but I can not start music from files in the office. On my NAS I have 5 different main folders with files and it is all the same. Will not play in office but other zone

Hi there, Planning on a large kitchen to patio area, with 4x in ceiling in the kitchen, and 2x outdoor speakers on the patio. All driven from a single amp. I know you can have 3 pairs of architectural speakers, and that I will probably lose truplay tuning, but is this going to work as a configuration? I can’t find the answer anywhere.

Hello everybody. I've a Sonos amp and would like to know if the zp 80 would work with it and what would be the flows?Thanks in advance for your help 

I am considering buying another SUB with the serial number: *********************I just want to check if anyone can see if there is any warranty left on this product.Thanks Moderator Note: Removed but saved SN. Modified in accordance with the Community Code of Conduct.

Le bouton d’association de mon AMP ne clignote pas pendant l’installation

bonjour a tous je viens d aquerir un conect amp qui a priori est compatible s2.le proprietaire d avant la laisser sous s1ma question est la suivantedois je le configure dans un premier temps sur l appli s1 ou directement s2merci de m aider 

Hey,I've got a Connect Amp which lately has been cutting out, it'll stop playing for a few seconds then continue. If grouped with another room, I can hear the other room continuing while the amp is stopped. The Amp is connected to Ethernet, with it's WiFi disabled, to prevent network loops being a problem (even though I have STP configured on the network, but just disabled it to rule it out for now), so only one device with both Ethernet and WiFi is connected. I don't understand why it's cutting out. It happens on all sources from what I can tell, radio, podcasts, etc. I did a diagnosis just after it happened again for you to look at. Number: 1794230430 Thanks

I have a Sonos port that I’m trying to connect with my turntable. My goal is to play the music on turntable on my two Sonos Five speakers wirelessly. Can this be done? I know I can connect one of the Sonos five directly to the turntable with RCA and 3.5mm cable, but my turntable is not near the Sonos five speaker. I’m not sure Sonos five can be access via the Sonos port wirelessly? If it can, then I can connect my turntable to the port and listen them on the five’s. Pls let me know. Thanks.

I am looking at the Pro-Ject Debut III SB turntable and connecting it to a pair of Play:5 gen 2 speakers via line-in.  Is this possible and will the stereo channels from the turntable be maintained? Can the two speakers create a stereo pair with a line-in input?  And if so, would this be done by sending two separate (left vs right channel) mono cables, one to each speaker from the turnable preamp?  Or by sending a single line-in cable that combines the L/R outputs from the turntable, which then gets “reconverted” into left and right channels for the stereo paired speakers? I would rather not spend the extra money on a port or connect since this would be the only use for me. Thanks for considering this!

We are starting to finish our basement and want to add ceiling speakers to listen to music or to enhance our television audio during movies/football games/etc.  A couple of questions:Do we need an amp?  There is no existing system down there.  We weren’t sure if the speakers were simply Bluetooth and hooked up to the app/TV or if we needed the amp? How many in-ceiling speakers would you need for a 200 square foot room?Thank you!

Hi, going through some renovations and need to consider where to locate the amp.  Will the amp work if it is placed in a cupboard?  Or does it need to be open to be able to link to the app etc?

I have a Technics SL-1210 turntable connected to a Port. The audio is very low when playing it through the Sonos system. The audio in volume is set to 10 and the audio is uncompressed. I’ve used my laptop with an audio cable plugged into the Port and all works well. Any ideas or suggestions on what to do would be really helpful. 

Thanks in AdvanceI am wondering if there is any advantage to connecting my Amp via ethernet to my router when all my speakers are wired to the amp (architectural). My issue is not Sonos per se, its more my Stralink router. The only way I've found to make Sonos work with it is to connect it via a dedicated 2.4 Ghz channel on the Starlink router (by “splitting” the channels on the router), and if I want to use Sonos I have usually have to switch to the 2.4 channel on any mobile devices which always want to be on the 5 Ghz. I assume if it’s hardwired then I can get rid of the separate channels on the Starlink. In this case I assume the amp still outputs to the speakers its connected to and if it creates a sonosnet network its a moot point.

I have a sonos connect:Amp that recently just started lowering the volume by itself! it was working normally until today! I did submit a diagnostic report and the diagnostic number is 1869534414i have restarted the sonos and restarted my phone! i have 2 other connect amp and only one of them is having this problem!

I have had my set up for less than 3 months and my Sub Woofer has quit working. Any suggestions as to what might be wrong with it or things I need to check to see why it is not working? Thank you

not sure what I am doing wrong herethis is my setupTechnics SL120M7L turntable with Ortofon Concorde MKII cartridgeconnected to a Project Phono Box (grounded)then connected to the Sonos AMPDali Oberon 3 Bookshelf are connected to the ampgood news is when I steam Spotify to the amp the sound is incredible from the speakersWhen I do line in for the turntable its low volume and distorted if I turn it up high its awful, there is an issue with the input from the SL1200 to the AMP but I cannot work out what it is…any ideas or advise would be extremely appreciated I “think” its the phono box but not sure does any have SL1200 setup and working with an AMP if so what are you using ?

Buckle up because this is a real doozy:I received the Roam for Father’s Day and have been playing a lot of music through my home theater setup (Arc + 2 Ones) and my Roam at the same time. Today, after briefly playing music through both my home theater and my Roam via AirPlay, I noticed that my home theater wasn’t playing audio while my Roam was. I tried reconnecting via AirPlay to the home theater, but received a generic error message on my iPhone.After a lot of troubleshooting including resetting my router multiple times, contacting customer support, unplugging and replugging the Arc, I ended up performing a factory reset. During the post-reset setup, I had to connect to my Arc to WiFi, but I kept getting an error saying that my WiFi password was incorrect when it was not (I cannot stress this enough).In lieu of writing an even longer post, I ended up hardwiring my Arc into my Xfinity xFi gateway and by some miracle, everything worked seamlessly including the initial setup.I would pre

Hi, How do connect a turntable ground wire to Sonos port? I have a turntable (Dual 429 CS - https://hifi.dual.de/en/products/automatic/cs-429/) that has a ground out, but Sonos port does not have a place to connect that ground out. Any work-around this? Has anyone come-across this issue? 

Everything was working fine for years.  Today, we got home from out of town, and 1 amp is flashing orange/white light and 1 set of speakers does not work.  We had a storm overnight.  A couple fuses blew.  Everything back in working order except this amp/speakers.I have followed the steps to reconnect.  Does not work.  Amp keeps reverting to orange/white blinking light.  Cannot get sound out of the speakers.  Another amp in the same room, for other speakers is working fine, and did not need to be reset.

I have just bought a Sonos Port to be able to stream from my CD player. I have since before 2 Play speakers (L/R) created in ”Living Room”. Now I have added Sonos Port to ”Living Room 2” and then combined these two rooms.Now to the issue:When I am streaming directly to Play5 speakers (L/R) from my Iphone everything works fine but when I try to stream from CD via Sonos Port there is only sound in one of th Play5 speakers.Anyone who have the same problem?Have I done something wrong while setting up the Sonos Port?

Bought an Amp I think within the last six months and it was working fine. Upgraded from ZP100.  Now it randomly takes down my system and nothing works I usually manage to get it up and running again by disconnecting the power to the amp.  Happens more than it should.  This time I’ve pulled power and Ethernet cable and can’t get it to work. At the moment all my other speakers have disappeared into lala land and only the Amp (unused) not registered shows.  any suggestions besides factory reset.  off to bed to dream about this now lol

I am purchasing a SONOS Arc with surround to connect to a TV. Can I also output sound from a Stereo (with turntable and CD Player) to the SONOS Arc system? Can I do that with a PORT? if yes, is there a PORT setup option to play on SONOS Arc? Thanks. 

Est-ce que je peux ajouter un sonos amp à mon sonos arc

Hi there - naive question for the group as I consider the purchase of a group of Amps for a whole house audio setup. Are Amps connecting to music streaming services and pulling the actual data from these services VS merely receiving data that I’m downloading on my phone and then redirecting to the Amps?Said otherwise: if I were to walk away and become out of range of my WiFi network … would Amps still be able to play whatever playlist or music I’d have started? 

HI when I use airplay streaming music, then I couldn't control the volume to max.maybe if I turn to 80% volume then it auto change to 20%. My speakers is 4ohm.  When I use 8ohm speaker haven’t this issue ThanksLuke