Amazon Alexa and Sonos

Hello, According to the below announcement, Alexa is already enabled from April 2021.https://developer.amazon.com/en-US/blogs/alexa/device-makers/2021/05/alexa-voice-service-expands-to-switzerland-and-belgium I am wondering why Sonos skill (made by Sonos Inc.). is still geographically restricted. Please let me know what is the timeline for enabling it in Belgium? When we should be expecting this feature?  As a quick feedback, I would to express my huge dissatisfaction on the delay of this feature. For a modern smart home that is integrated with Alexa this is hugely important and personally it is stopping me for investing in Sonos to build my home multi-room audio.  Kind regardd,Charis   

It’s painful that I cannot group Sonos speakers and other speakers in the same room at the same time inside the Alexa app. I have many more non-Sonos speakers than Sonos speakers. I hate that I have to use an Echo Dot and play sound through that. It’s frustrating. Can someone from Sonos provide reasoning behind this?

FYI.. I was able to get my Sonos One back online in Alexa by powering down my router and then repowering. Took a few minutes for it to start recognizing commands again.This did not require disabling any skills, factory reset, or resetting Alexa.Although I did try disabling Alexa and factory reset without success.

About 4-6 weeks ago, Alexa and Google Home commands can no longer find my Sonos devices.I can ask both services for the time and weather just fine, but I can no longer play music via voice command (I can only play music through the app).What gives? Why can’t smart assistant services find my Sonos devices any longer?

I have an Echo and a Sonos Beam in the same room. If I try to drop in on another room (i.e. using Alexa as an intercom) then the Sonos always wins whatever negotiation goes on to handle commands that hit several devices but then says "I don't know how to do that".The end result is that I cannot use Drop-In in that room or anywhere nearby unless I turn off the Sonos mic completely.Couldn't it just ignore commands it can't do and let other devices take care of them?

I am running Sonos S2 through 7 Sonos devices.I want to know if I can tell my Alexa Dot to play something through my Sonos system. When I try this now, Alexa tells me it is using Amazon Music and then plays the song through the Alexa device, not Sonos.If this IS possible, is it also possible for Alexa to launch songs or a Playlist from my personal Music Library and play them on Sonos?I have many songs and Playlists set up in itunes. I launch Sonos on my computer, use my Music Library to add a Playlist or songs to my queue, and Sonos plays my music just fine.I have enabled Sonos in my Alexa app. I have both Sonos and itunes open on my computer.Thanks in advance for any advice you can give me.

Appreciating the support for the HD quality of Amazon Music Unlimited HD.I am seeing the HD and Ultra HD label when I start streaming from the Sonos app. When playing the same song by asking Alexa the label does not show. Is the audio quality different in this case?

Just bought new ARC and setup Alexa. voice commands are so low that you can barely hear them. this is one of the reasons that I got this system, disappointed to the least. finally turned off microphone and went back to using echo dot which has a blue tooth speaker attached. 

Hello! I have three Sonos One speakers which used to work just fine with Alexa, until they didn’t. After some online research I tried to add the Sonos skill but I keep on getting this error message about a geographical restriction which doesn’t make any sense because I’m in the United States where there is no restriction. I’ve already checked my Amazon and Sonos profile and the address on both is correct. 

hello, brand new sonos 1 gen 2 purchased last night and i cannot get alexa to hear and respond. i’ve setup multiple times logged out of apps to reset etc and i’m close to taking it back to john-Lewis. I do get the “hello” from alexa but when i say alexa i don’t get the tone response nor do i get a response to any request.i’ve tried a number of the guides in this sub and no submitted a diagnostics report number: 925174319.    

I realise something odd.All Sonos devices mentioned here are in the same network n with latest firmware.Issue1 -When I m in the bedroom asking Alexa something via beam, Sonos roam dun lower music volume. It's continues to play as usual.Issue 2 -When I m listening to my music in the living room. Where playbase is grouped with a Sonos one, I asked alexa something via Sonos one, playbase music also didn't lower down.Anyone experienced similar scenarios? 🤔

Is there a conmand yet which means you can say  “Alexa, transfer bedroom Sonos to kitchen” or something like that it would be great to be able to push one stream of music around the house without having all speakers playing

The sonos move makes the beep but then doesnt carry out the request. the roam doest even make the beep… Is it a software or hardware issue. the one seems to work sometimes. 

When will Alexa announcements be enabled for the Sonos One (gen2)? I currently need a separate Alexa routine for each of my 4 Sonos Ones to play a doorbell sound when my linked Ring Doorbell is pressed.  I would much rather have one routine where Alexa announces that someone is at the door to all my devices.  

We bought a Sonos One and Sonos SL on Black Friday last year, we use these in the living room. Just bought a 50” Samsung TV, thinking of looking at maybe getting a Sonos Beam for the TV. if the price is right on Black Friday  this years.  We will be moving the Sonos Speakers to another room.Biggest dissapointment with the Sonos One is the mic, we found we had to shout to get things working, in the end we bough a Echo Dot to work with it and after a bit of a struggle got it set up, and all was ok.I did buy a beam about 18 months back from John Lewis, but really struggled to set it up, gave up in the end and sent it back. Have a bit more confidence in setting a Sonos up now, I  have a couple of questions i need some help onCan you use an Echo Dot and with Alexa to control the Beam, if so can you turn the mic off on the beam. we use Spotify a lot with Alexa and would like to do this with the Beam. Echo dot works much better placed next to were we sit. Possibly later on we may buy a sub to

I bought sonos beamI feel cheated for the price point i have givenBecause Alexa not supported in indiaSpotify noU can't use skills from Amazon Alexa appThen it's not a smart soundbarIt's just a barIndians should not buy itUnless untill sonos consider india as a potential customer    

Standard configuration. One with Alexa and SL coupled. Any time I try to play music with alexa the answare is the same, device is offline. I can play any music with sonos app.Anyone can help me ?Thanks

Buenos dias me gustaria sabes si Alexa es compatible con el altavoz Sonos Play:1. Gracias.

It has been yet another year with no support for this feature.  Any hints on if this is in development for Sonos or if it will be supported in the future?

I cannot join in Alexa it saysCountry not supportedFrom india  

Hi there. I am aware that currently Sonos’ Alexa Skill is not supported in Brazil. My question is: even though I know that Sonos skill wont work here, if I buy a Sonos Roam and use it in Brazil, will I be able to use it as a voice assistant device over here in portuguese? Use it, for instance, to turn on and off my air conditioner...

I recently noticed that the Sonos app for android is activating my microphone on my Samsung S21 when I launch it. FYI, I also have permission DENIED for Microphone in Sonos app setting.  NOTE: I have an app that senses when apps activate microphone or camera.  Please stop this behavior at ONCE!  I’m sure your users would not take kindly to SONOS listening in to their conversations whenever the Sonos app is running.

Sometime ago now, Alexa stopped playing anything that was asked, but said it was going to play. Choose any radio station or specify, e.g. “Play Heart FM”, “Playing Herts/Beds/Bucks from Global Player”, then nothing.It seems this is a common occurence but nothing has resolved the issue so far. There is no issue weith my network, WiFi, cables, router, Firewall and so forth. I have tried off and on too. I have laso disable the Sonos skill and re-enabled, probably many other things too.  All with the same results. Someone somewhere knows what the fix is I am sure. For now I will gladly receive any suggestions.

Hi, I am hoping someone has already experienced this problem and can offer some help. I am moving my IOT onto a vlan slowly. I have moved Alexa on to 192.168.2.x which is isolated from my main network 192.168.1.x.The integration between Alexa and SONOS has stopped working, ok this is probably because it cannot see the SONOS devices, attempts to delete and re-install Alexa and SONOS integrations have worked but Alexa cannot discover the SONOS and in the Beam enabling Alexa works up to the point of logging into the Alexa account with the error “There was a problem adding Alexa, try again”. Useful information ! I thought it might be I need to open some ports in the firewall to allow local Alexa to talk to SONOS but then Alexa can see my Hive and Home Assistant networks and they are still  on 192.168.1.x. Anyone got any suggestions, other than moving SONOS to the 192.1.68.2.x network as I cannot shift SONOS yet because the music library is also still on 192.168.1.x.  Thanks 

Quale è il comando vocale che applica la duplicazione di quellom che sta producendo uno speaker sonos su un altro? Per capirsi meglio la stessa azione della pressione continuata del tasto play/pause? What is the voice command that applies the duplication of the one spekaer sono another one? To better understand the same action of continuously pressing the play / pause button?