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default amazon alexa link

  • 6 February 2022
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trying to add additional voice enabled units to existing system.  I originally created an Amazon account for the purpose but no longer have access to its associated email.  When I try and add new units it links automatically to existing old Amazon account and states its sent a verification email to my redundant inaccessible account.  I don’t seem able to break this auto completion of existing Alexa account . Tried deleting all existing voice account links and starting from scratch to use new Alexa account but I can’t break out of the precompleted old account details- help please 

 

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Best answer by GuitarSuperstar 6 February 2022, 04:49

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Userlevel 7

You need to contact Amazon.