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Answered

Arc turns on TV when just asking Alexa to do something

  • February 7, 2022
  • 1 reply
  • 172 views
M

When I use the Alexa to activate something else like lights for example it automatically turns on my TV. 

I then have to ask it to turn the TV off. 
 

Is there a way to use the Alexa on the Arc without this happening? 
 

Thanks

Best answer by GuitarSuperstar

This shouldn’t be happening. You should try unplugging the Arc and TV from power for a couple of minutes, disabling and re-enabling the Sonos skill in the Alexa app, and disabling and re-enabling Alexa on the Arc.

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1 reply

G

This shouldn’t be happening. You should try unplugging the Arc and TV from power for a couple of minutes, disabling and re-enabling the Sonos skill in the Alexa app, and disabling and re-enabling Alexa on the Arc.

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