What to get

I bought 4 units of white Sonos One SL and had them shipped to Singapore by a forwarder. I received them after 10 days only to be surprised by the colour. I got them in black instead. I am puzzled how a big company like Sonos can make a mistake like this.  Now I’m not sure what my options are. They have an exclusive distributor in Singapore but I do not know if they would do an exchange for Sonos. Any Sonos staff able to advise me? 

I want to setup an Atmos home theater (replacing existing setup). But I also have a stereo set of speakers in the kitchen ceiling. I’d like to be able to use these as either/or or simultaneous - for TV and music streaming. To complicate it a bit, I also have an analog turntable that I would like to have multiroom functionality as well.If I use an ARC+SL1s+Sub for HT and add a single AMP to both drive the kitchen speakers AND power the turntable, will that work? Thanks! 

What would you prefer for regular home (living room 30m2) acoustic.  Sonos arcSonos beam 2 + 2x Sonos one 

I purchased 3 days ago and the status still preparing to ship and I cannot cancel it. A company this size without a 24/7 support is ridiculous. They only are available Monday to Friday. I would never had bought any Sonos products if I only knew. I am extremely disappointed.  

I recently purchased an LG G2 OLED TV (yet to be delivered\installed). My current set up in the Media Room is Arc, Sub, 2 Ones.  Since the LG G2 will be flush against the wall, from an aesthetic perspective I will be moving the Arc to another room as it will make my skin crawl seeing the Arc sticking out from below the LG G2.  I purchased two Sonos In-Wall Speakers and the Amp (yet to be delivered) to replace the Arc. 3 Questions belowIs anyone using the above configuration - two In-Wall, AMP, Sub and two Ones versus the Arc, Sub and 2 Ones and if so any significant difference?I plan to place the Amp in a closet near the TV which already has plugs, in wall HDMI cable, etc.  However, it was recommended to place the AMP in a Legrand ONQ Cable Management Box which will be installed behind the TV to host cables, outlets and apple TV.  I figured it will be easier for me to trouble shoot any issues if the AMP is in the closet and thus I don’t mind paying additional installation costs.  Shoul

ok, so i’m starting from zero. Going to buy a cd player and receiver, and i want to be able to stream music.My question is this: Do i need to buy a certain type of cd player and receiver so that i can then hook up a Sonos speaker? And do i need to buy bookshelf speakers as well, or will the Sonos speakers be enough?I’m looking at a Sonos port and a couple of the SL speakers.

Hallo i’ve a couple on Sonos One (one and one sl). If i’am not wrong buying a Ray let me allow to stream sounds from pc (youtube, games etc).This Ray will also enhance my music listening experience or won’t add any enhancement?is there any other product that will really improve the listening experience in my room and let me also connect the PC?Or the best would be buying sub mini for the two ones and a dedicated one amp for pc?

Moving into a new house and looking for a setup for music listening (no movies) in a large open-concept space (entry, dining room, living room, kitchen). The speakers would be placed on top of the mantel. Listening levels would range from background music to fully cranked. My wife would listen to mostly classical (piano) and I would listen to a wide range of genres.Considering whether stereo paired Fives or Ones would be better, and whether a Sub or Sub-mini would be better. Significant price differentials here, I know. I wish the Fives had voice control.For reference, the home theater (very large) space will probably have dual 15” subs.Thanks for the advice!

I’ve 2 old play5 gen 1 and want to purchase a Sonos product that will connect with the old technology help please 🙏 

Hi there,My friends offered me a Pro-Ject T1 record player a few months back.It is a Project T1 regular (not the SB one) with cables attached directly to the device.I never owned a record player before and I am quite excited but I am not sure which sonos I should get to connect to my already owned Sonos One x2 and Beam.I see a lot of stuff related to the SB itself. Would anyone know if the port is sufficient? Or if I need the amp?Would love to get some help here!Thanks,Amélie

I used my EPP code to purchase a Sonos 5 code # EPP-RV7D76RDXD I need to purchase another one how do I get a new code or this one re activated no one at epp program answers my emails

I am looking into buying a few sonos speakers (because they do not need to be hardwired to my record player).  I have an amp and a record player (it is not bluetooth) that I would like to continue to use but Im having a hard time figuring out what adapter I need. Is this a possible set-up?

I’m new to all of this, so please excuse any novice questions!  My wife and I are finishing the renovations on a new house and we’ve been in a little bit of a battle with how our entertainment area will be setup.  We have an open plan den/kitchen area and I was planning on using an Arc, Sub, and two One SLs to provide a decent audio setup.  Unfortunately, the TV is located close to a design element that my wife doesn’t want to crowd with electronics and view the Arc as a hindrance to her vision (interior designer).  I’m now exploring in-ceiling options so that I can keep that “clean look” she wants and limit immediately visible electronics.  I was wondering if I would be able to utilize 4 in-ceiling speakers and a single Amp and a sub.  All speakers would be used primarily in a theatre manner for movies/tv (sometimes music, but not as often) and would play from the same source at all times. Is this a feasible setup or do I need to make some changes?

I’d like to start building a Sonos system and in time have a comprehensive multi room entertainment system. That said I’m starting with a budget and I’d like my first speakers to be useful in my 2 bedroom apartment. What would you recommend as a starter pack?

Hi,My kitchen is a T shape with the bottom/middle section configured as a “morning room” with a TV. The remaining area is supposed to have a pair of Monitor Audio CP-CT380-IDC ceiling speakers but they haven’t been fitted yet. I bought an Arc, Sub G3, Amp and a pair of One SLs for my lounge which hasn’t been finished yet and I’m sat here listening to them in my morning room. The trouble is that they’re so good, I’m thinking that there’s no point in fitting the ceiling speakers now!I’ve had the ceiling speakers (fully enclosed) running from the Amp and they’re good but still inferior to the Arc/Sub (perhaps the Sub makes a significant difference). I might hook up the sub to the same zone as the ceiling speakers for a fair comparison.I need a soundbar in my morning room anyway so does it sound crazy to use the ceiling speakers elsewhere and just go for another Arc/Sub for both TV and music?Thanks :)

Hi, Time to choose the sound solution to our new home. I would love a ceiling speaker solution.  Would be great to to get quality sound and save space. Has enough deepnes for the speakers.We would have some sound in the living room to the kitchen. ( blue area in on the floorplan)  Dont need to be loud only enjoyable when we cook or just hanging on the sofa after a work day. We dont need the system when we watching tv. ( or should i ? )Would be great some music on the terras too, what we can turn off when we are not there. Dont need to be loud , neibours wall is 10m from our terras. ( Terras is not priority )The costruction company has no knowladge about the speakers.Which sepakers you reccomend me from your shop? and player and... ? Where would you put them in the ceiling to get a good sound?( my idea atm 2x2 in the living room and nothing into the kitcen and 2 to the terras.) I attached teh floor plan if you guys has better idea what i need . Or how you would do yourself. Should i hav

Hi there. We recently built an open-air outdoor structure next to our pool, we’re planning to mount a TV and are looking for recommendations for sound. We currently run our house on all sonos products (arc, playbars, play1 &3, subs,etc) and outdoors we have Bose landscape speakers connected via sonos connect. I was planning to purchase the outdoor architectural speakers and amp to connect to the tv for sound but was sure if that was the best option. Any advise would be greatly appreciated.

If my 2013 playbar is not compatible with the V3 sub which version is compatible with the S1 app/playbar? Is my only option to buy used sub?

In my SONOS system I have:3xPlay:11xOne (Gen 1)1xPlaybar1xBridgeall have Upgrade Eligible | Get 15% off.If I take advantage of 15% off from any of the devices listed above and add Sonos Sub (Gen 3) Wireless Subwoofer Black to my cart, will I be able to purchase this speaker at a discounted price even if this speaker is now on special offer on the SONOS website?Is for example Play1 Upgrade Eligible | Get 15% off, entitles me to purchase Sonos Sub (Gen 3) at a discount?

I’m wondering if pairing a Sonos beam with my pair o Play one speakers is a good idea to enhance the sound of my music only setup 

I am trying to figure out the simplest setup to play my turntable on my two One SL and Beam Sonos speakers. I have a receiver but would like to avoid using it if possible.Can I directly connect my turntable to a phono preamp, and then connect the preamp right to the Sonos Amp (avoiding need for receiver)? If doing this, could all 3 speakers play the sound at once?Or is there a better way/better product than the Sonos Amp?Thank you!

Hi.I own two Sonos Play:5 (Gen 2) speakers. As a stereo pair.Would they be compatible with the Sub (Gen 3)?Thanks

I'm thinking about setting up a Sonos system in my master bedroom to drown out traffic noise. The idea would be to connect a streaming device via Bluetooth and play loud but peacefull sounds, like rainstorms, waterfalls, etc. I do this already with a small sound machine and it works ok but would really like to totally surround the bed and have flexibity in what I play.I am assuming that I don't really need any bass for this and wondering what type of Sonos system would work and how many speakers/ what equipment I would need. Note there is no TV in the room.

I have an old TV that doesn’t pass through 5.1 sound through ARC.(Yes, time for upgrading TV, but let’s not get into that here.)I noticed that some of other brands’ soundbars have HDMI input and output, which will solve my problem.Does any of Sonos’ soundbars have HDMI input and output?I’ve done some research and it doesn’t look like they do. Want to confirm.

Hello everyone,I am the owner of a 65-inch Samsung RU8000 (2019 edition). I would like to buy a Sonos Beam (Gen 2) to experience a better audio and the Dolby Atmos experience.The soundbar will be connected through HDMI ARC.Before buying, I would like to understand:1) The compatibility between my TV and the soundbar: are they fully compatible? Will the soundbar turn on automatically when I turn o the tv? Can I control the soundbar using the same TV remote?2) What are the limitations of my TV in audio terms. For this purpose, I attach you a picture found in this forum about the audio characteristics of my TV. Could you please help me to better understand what can I get from the combination of RU8000 with Sonos Beam (Gen 2)?As far I have understood, I can get dolby atmos only from Netflix and Prime. But what will be the "experience" with other sources (for instance, for normal TV or by using a Bluray external source)? Will the soundabar work with them?Thank you very much for any help you