I bought 4 units of white Sonos One SL and had them shipped to Singapore by a forwarder. I received them after 10 days only to be surprised by the colour. I got them in black instead. I am puzzled how a big company like Sonos can make a mistake like this.
Now I’m not sure what my options are. They have an exclusive distributor in Singapore but I do not know if they would do an exchange for Sonos. Any Sonos staff able to advise me?