Skip to main content
Answered

Sonos sent me the wrong color for my order.

  • December 10, 2022
  • 1 reply
  • 111 views
D

I bought 4 units of white Sonos One SL and had them shipped to Singapore by a forwarder. I received them after 10 days only to be surprised by the colour. I got them in black instead. I am puzzled how a big company like Sonos can make a mistake like this. 
 

Now I’m not sure what my options are. They have an exclusive distributor in Singapore but I do not know if they would do an exchange for Sonos. Any Sonos staff able to advise me? 

Best answer by Stanley_4

Your best bet would be to call Sonos Support and see what they can do for you.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Stanley_4
  • Stanley_4
  • Lead Maestro
  • Answer
  • December 10, 2022

Your best bet would be to call Sonos Support and see what they can do for you.

Airgetlam
Terms & ConditionsCookie settingsAccessibility statement