Voice control and smart home

Acabo de comprar un Sonos play1 y al intentarlo conectar al echo dot (Alexa) no deja por qué el skill tiene restricción para Colombia , existe alguna solución ? Precisamente lo compre para poder ir integrando el sonido de casa y manejarlo por voz. Espero exista una solución o se pueda dar acceso al skill en Colombia muy pronto .

Just subscribed to Apple Music Family.  Daughter has a Play 1 in her room, and an Echo Dot. She has added her Apple Music profile to our Sonos account. But Alexa won’t play any of her playlists, it just picks something it things will suffice. It will play my playlists on her Sonos just fine, but not her playlists. Not sure what to do?

I don’t know if I’m doing something wrong but I want to play music on all my devices simultaneously.  I have the following:(1) Amazon Show(1) Amazon Echo(2) Sonos Play:1(2) Sonos One (Gen2) Can someone please help? 

I Had the two ones in my living room set up as a stereo pair with alexa and that was working fine with alexa. Today I received my Arc and Sub. Its working fine as far as I can tell, but I cannot for the life of me figure out how to get alexa onto the Arc. Every time I try to add voice assistant in the app, i get to the alexa getting started button. When I press it, i get “There was a problem adding Alexa”. I went through the trouble of unpairing the surrounds, figuring their registration could have been causing a problem. No luck.On an semi-related note, I have three ones upstairs. I have an Alexa group called “Upstairs” with all three set as preferred speakers. When I tell Alexa to play music upstairs, only one speaker will play.

Hi,   I’m new to posting so please be patient.  ta.  We have an extensive Sonos investment, with the iTunes library on a NAS to play whatever we want around the house.  We are also starting to experiment with home automation.  We have a Sonos One, specifically for a bathroom, the idea being that we can select music, change volume, etc, without needing a screen.  We discovered that the only way to get local music to play was to install Plex on the NAS, so now we can say “Alexa, tell plex to play Witness by Katy Perry”, which works mostly….  However, the Echo we are trying doesn’t behave the same.  “Alexa, tell plex to play Katy Perry” results in the Echo playing the music.  A small speaker isn’t the same as Sonos.  This is why we have Sonos.  “Alexa, play Katy Perry in the Master Bedroom” results in the iHeart Radio service playing the Katy Perry “station”, on the correct Sonos speaker.  So.  Several years ago this was published on the community.“Your Amazon Alexa devices are listening

I have had various Sonos Ones for some time. All of a sudden Alexa is no longer connecting to either Spotify or TuneIn. You give the instruction, Alexa confirms the request…….but then silence. I have changed voice assistants to Google.... same result. I have removed both accounts and re-set….same result.  I have called Sonos and they say responsibility lies with Amazon. I have called Amazon and they say responsibility lies with Sonos. Given that I have the same issue with Google Assistant, I suspect this is something to do with Sonos. PLEASE HELP - I JUST WANT TO ASK ALEXA TO PLAY SOME MICHAEL BUBLE!

I have been unable to change the timer tones under settings in my sonos one device. I can change it to a different tone but it never changes it

Hi, When i ask Alexa to start music, i said “Alexa, Music”, she said “music playback by deezer”But nothing else...what is the pb ? My Deezer account is connected, i can play music threw the app Sonos….Thank’s for your help

Since we moved to a new apartment we had to reinstall our sonos products, and now we always have to say our commands twice before sonos starts music. What is the problem? Google assistant hears our first call and answers that it should turn on music, but then nothing starts. If we ask the same thing again it works. But since it is the same every time, there must be something wrong with settings or something like that? Anyone who knows?

Any help on this would be appreciated.My system is all linked & I am able to use my Amazon Echo Dot/Sonos Move to start music playing via Spotify.However this only seems to work on one speaker at a time?I have Spotify premium and I am able to play from both speakers when using the Sonos app. It would be great to be able to use Alexa to control both.Error message displayed below:  

Unable to Connect sonos to Google home un Belgium

HiI have three Sonos Ones (S2) all with Alexa enabled.  The problem is whenever I ask Alexa to play music it comes out of the Sonos in my Kitchen regardless of where I ask i.e I ask in the bedroom to listen to music and it comes on it kitchen whereas I want to listen On the unit I ask in the bedroom. Any help would be appreciated,Dean

I previously used Alexa a lot and was quite happy with it. However, it seems Google Assistant is winning the smart home battle at least in Denmark where more and more products are coming out with support for Google Assistant but not Alexa.  I am therefore trying to force myself to use Google - but I am not very happy about it.  It is generally less responsive and less intuitive. For instance, Alexa starts music from Spotify at least twice as fast as Google and when asking Alexa to “set all lights to bright” all lights will turn on at their brightest setting while Google will turn on all lights at their dimmest setting and slowly increase brightness everytime the same request is made - with Google I need to ask it to “set all lights to 100%” which is just not as intuitive.   Worst is the Google Assistant app.  When using Alexa, opening the Alexa app would grant an quick overview of latest commands, e.g status of started timers, my shopping list and so on.  With the Google app, I have no

is there anyway i can turn alexa up it is so quiet i really cant hear it , im on the latest update for the software but cant find no volume to to turn it up on my phone , the arc is connected to the tv HDMI  in ARC 4 and i have a samsung tv

The Google Home devices have configuration within the Google Home app to set the volume level for Alarms and Timers. This is absent in the Sonos integration and the alarms we've been setting on the Beam are far too quiet, resulting in them being missed. I've no idea whether this needs to be fixed by Google or Sonos, I've already reported it to Google, and encourage anyone else experiencing this problem to also do so.

I have numerous Sonos devices and all three of my children have Sonos “Alexa Enabled” devices but it seems it is not possible for my children to independently use Alexa to control their speakers and listen to their music from their own Family Spotify account. I, like many parents, do not want my kids to have phones in their rooms and absolutely want them to be able to ask Alexa to play their own music without the need for a mobile device. I have set everyone in the family up with their own Alexa account and assigned them to their own Spotify account then tried to assign different Alexa accounts to each of the kids speakers but this “breaks” the Alexa integration. (I have been online with a Sonos support agent who tells me the Sonos app does not work with multiple Alexa accounts - even though it allows you to set it this way) I have considered detaching their speakers from my Sonos system and setting each child up with their own Sonos accounts so they have their own Sonos, Spotify and A

Hii have a weird issue with Apple Music on a Sonos OneI’ve just got an eero mesh network and reset everything. Apple Music is linked and set as default, as is Alexa all synced nicely and can play from Sonos 2 app but when I say “Alex play x” it responds and says “playing x on Apple Music” but it doesn’t play anything. When using airplay through Sonos Alexa won’t pause/skip tracks etc…any help gratefully received. Thanks 

I’m very frustrated.  My Sonos move hears some “Alexa” calls I make to start a command but not others. Sometimes I have to say “Alexa” four times to get her to start to “listen” even if I’m right next to the Move.  I’ve rebooted and changed position of Move, any ideas on how to make the mic more responsive on a continuous basis?  My echo was way better at hearing me.    thanks 

Alexa is available in Brazil for about 4 months. However, sonos skill is not accessible in the alexa app for a brazilian account. I used to control my sonos devices by using an Unites States account, but as soon as i migrate my account to Brazil i lost the sonos skill. At first i was able to ask for songs by the alexa even in portuguese. Unfortunately, it stop to work two weeks ago. As there is no more sonos skill, i can’t reconfigure my sonos devices. Are there any plans to make sonos skill available for the brazilian users of sonos? At least in order to discover the devices, cause if the devices are available as a alexa device, it is possible to ask for songs as i used to do. Thanks in advance, Gustavo Denardin

Hi I'm having difficulty with a sonos one and a connect amp. I have ceiling speakers fed by a connect amp and I want to add a sonos one for voice control. I want to be have them both function as one so that I can say ‘alexa play whatever’ and it will be output by both the one and the ceiling speakers. Can anyone advise how to set it up please? Many thanks. 

On a play one or one using Alexa to play Virgin Radio causes the sound to constantly drop out, using the command play virgin radio using tuenin works perfectly. I suspect the Virgin Radio Alexa skill has problems 

I have a couple of stereo-paired Sonos Ones that play music all day in our living room. Google Assistant is installed and up until a couple of weeks ago, worked flawlessly.But now the GA’s voice is a whisper. I haven’t touched the volume of the music playing and so far GA has been responding perfectly, but now it whispers.I’ve looked everywhere for an option to adjust the volume of GA but can’t find any. I’ve uninstalled and reinstalled the GA and rebooted the speakers many times, but nothing has helped.Any help would be greatly appreciated :-)/Thomas

Je viens d'acheter Sonos beam a Casablanca maroc mais malheureusement le système vocal Alexa ne fonctionne pas dans pays. Est-ce qu'il y a une solution à mon problème Merci infiniment de votre aide 

I recently added Google Assistant to my Sonos One. I’d like to set up Family Bells. When I try to add a bell, the Google Assistant app says that I don’t have any speakers set up, even though I do. Google support told me to contact Sonos. Sonos support says this is a Google problem. Has anyone successfully set up Family Bells with a Sonos (not using a Google Home/Mini)? The help article from Google says you just need a speaker and the Assistant app. But something isn’t adding up. I just want to know if this is even possible before I spend more time on hold with customer service. Thanks!

Is there a command for my Echo Dot that will mute whatever is playing (for example) 5 minutes? At the end of the 5 minutes, I would like the Dot to continue to play automatically. I have tried all types of commands and the Dot will mute but never comes back on unless I command “Play” Thanks