Voice control and smart home

My Move has been playing music through its built-in Alexa fine since I got it a couple years ago, but recently (last couple months) will not pause or stop the music.  It will still skip tracks, volume up/down, etc. but no way to stop the music without turning the Move power off.  I tried disabling/re-enabling the SONOS skill in Alexa and rebooting things to no avail.  It is VERY annoying seeing as how it used to work fine for years….and my network setup (router, etc) has not changed in that time.

I found several posts related to this, but no answers how to make it work. I have a solution that I would like to share:ProblemAlexa routine will stop if Alexa is asked to say something (Good Morning phrase, flash briefing, weather, etc.). This only happens when running a routine on a SONOS (or any other non-Amazon) speaker.  SolutionAs a work around you can use and IFTTT trigger to run another routine in parallel. To stop things happening at the same time, you can add a time delay to your original routine. See examples below of how this works pragmatically. The solution is a workaround, not an ideal solution. However, I would rather have a higgldy piggldy workaround rather than the function no longer working as I want better audio than an Echo! Before:- Routine would stop after bracketed actionWorkaround:- Subroutine is run and delay is added IFTTT Subroutine:- 

Hi allI have a 6 Sonos One plus 1 Move setup at home. Started building that in 2018 because it integrated all room audio from Spotify perfectly with Alexa all my smart home needs. Everything has worked smoothly for almost 5 years.Last weekend I went to disable Alexa from my speakers to troubleshoot a Spotify playback issue. Disabling & enabling Alexa has been a trivial matter during my 5 years of using Sonos. This time the matter escalated however. Alexa can not be enabled on any of my speakers anymore.I only see “Alexa is not available in your country” error message now. Has anyone seen this problem lately or better yet… solved it?

Is there a good way to tell it to play a radio station with a non-english name? I want to keep the devices language to English. With google, I could at least spell it letter by letter, which it doesn't seem to support here. Is there a way of giving a radio station a nickname? Is there a way of making a list of presets? Any other ideas?I really would have preferred using Sonos voice, but it's even worse in this context. Google, doesn't have Audacy.Thanks  

I want to listen to some foreign language radio stations which are in Sonos Radio - with transliterated titles. I can not get it to recognize my voice with those radio stations. Any advice? Is there a way of creating my own labels? Thanks

As the title states, when a compatible speaker is muted, when using “Hey Sonos” there is no audio indication that it heard the command, but it appears to function as normal - at least in the sense that the action requested doesn’t rely on any audio feedback.Is this functioning as expected, or should the voice/responses be audible when the speaker is muted?

At WWDC’21 Apple announced opening up Siri to third party hardware, are there plans to integrate this and make it an option for voice assistant just like Alexa and Google Assistant?

Hello, as with any other voice assistant, I’d really like to see a minimal response option where I don’t get a spoken answer that’s twice as long as my command, but rather just a simple “pling” sound. Personally, as much as I like Giancarlo’s voice, I need voice assistants to be as unintrusive as possible - especially with “quick” commands which are used often, like volume control or grouping. UX-wise, a “pling” conveys a positive feedback as well as - or even better than - an actual answer. Any further ideas and discussion welcome.

Hi,I have an Alexa home theatre set up in my campervan,It uses 2x Echo Dot (3rd gen) and a Fire TV Cube 4k.I can request music from Amazon Music to play in stereo through the Echo Dots and also stream the audio from my Fire TV Cube in stereo to the Echo Dots when I'm watching Netflix. It's all connected via WiFi to my 4G router in the van and works great but I'd like to improve the sound quality, especially if I open the back doors to play music outside.  The Echo Dots work ok but are obviously quite small so can only do so much in terms of sound quality. The obvious upgrade would be to switch to the full Amazon Echo units instead of the Echo Dots, but the full Echo units run on 18v and that would require a voltage converter to get to this voltage. Instead, I noticed that the Sonos Move units have a built-in battery, and are Alexa Enabled.  They look a decent size and would alow me to either put them on the Sonos hook wall mount to watch TV and play Amazon music when inside the van, or

HiI have a beam and a few sonos 1’s (1 voice 5 not) I added a roam to the system setup went perfect and alexa responded from the roam .. great ! Problem was the roam would not respond to any voice command that was sonos related ( e.g play radio) but would respond to native amazon commands (e.g what’s the weather ) None of the fixes on here worked at all my roam was brain dead !Now the fix is real interesting and may only affect a few sonos users as this was a sort of Amazon issue I have 2 amazon accounts and use the switch account command on alexa to switch between the two accounts (different shopping lists etc), Sonos Beam supports the switch account function great ! However this is where the problems could start :-if you try to set up the roam while the beam is in the different account to the one you normally use with sonos the above error occurs ( brain dead roam). The fix is :-deregister the failing device in the alexa app delete the failing device in the alexa app remove the voice

Hi,It seems that Sonos doesn’t understand the vocal command “Hey Sonos, play lounge music on the ‘rez de chaussée’”.Rez-de-chaussée is a group I created (it means : downstairs).It doesn’t works on any group (Étage, Partout or Rez-de-chaussée).I have the last version of Sonos App Beta.Thanx for your analyse.BR

I have a system that is six years old in my home theater room. I have floor mounted speakers that work; however, the two ceiling speakers do not. My iphone app says the volume in that room is “fixed volume”. Can anyone offer advice before I reach out to Sonos directly?

Why can’t I get Alexa voice control to work on my move and roam ? spent many frustrating hours trying to set up both 

Since switching to the S2 app and buying a new Beam Gen2, I could no longer enable Alexa, it said it wasn’t available in my location. Spent ages sorting this out. Turns out because I live in Guernsey, it wasn’t recognizing me. So I had to switch my account to UK and now it’s fine. Problem is I don’t live in the UK, and benefit from buying VAT free when I order to Guernsey, so after enabling Alexa, I have to switch my account back to Guernsey and it’s fine. This could do with fixing please. Never had this problem before with other products on S1 app.

I have had Sonos, Alexa, and Yonomi for  a few years now.   I would really like to create some yonomi routines that play a Sonos playlist or Sonos favourite.   Is this possible?     When creating a yonomi routine, i can choose the sonos speaker (one is a Sonos One),  and it then shows a selection option for “Play Favorite’ and “Play Playlist”  (and others) but i can’t select anything.  It just says “Nothing found”.Solved:   Removed devices from alexa (but not sure i got them all.   Disabled Alexa Sonos skill.  . Reenabled Sonos skill.     Discover devices in Alexa ap (multiple times, after about ½ hour it actually found them again).   Now yonomi is showing the list of playlists and favorites.

Hi all,It seems like our Sonos Roam is only remembering one voice match profile - The latest one added. We can add an extra voice match profile using Google Assistant on our IPhone or android tablet, and it works temporarily - The Sonos Roam recognises and can identity both voices.However, after a while, it seems to forget one of the users and only retains the latest voice match profile added via Google assistant.This is an issue, as only one user can utilise the personal results features of Google assistant - For example, adding items to a shared grocery list on Anylist or Google Shopping Lists.I think it might be forgetting the second voice profile when the Sonos Roam is powered off using a 5 second press. Anyone else have this issue? ThanksJW

Sonos Voice Control has a "what's playing" command, which is helpful, and there's apparently a way to check the battery level on battery powered speakers.I'd like to see another command added, something like "status", that would give more "state" information about my speakers (I can think of these offhand - there may be more):current Volume level current setting of Night Sound toggle current setting of Speech Enhancement toggle maybe which speakers/rooms, by name, are playingThe volume level would be particularly helpful - one can ask for louder or softer, or for specific volume levels, but I'm probably never going to ask for specific volume levels (even if I want to make a substantial change) without knowing what the volume level is *now*. Yes, I could look in the controller app. At that point, SVC has already lost, because if I have to open up the app, I'll just change the level there.

I’m excited to try the new Sonos Voice Control, but only if it allows me to choose music from the NAS server on my local network. I have not seen this functionality mentioned in information from Sonos, so does this mean music on my NAS won’t be supported?

hello.I cannot add google assistant on my sonos app.See below what I have tried:i can see all my 4 sonos linked to my Google home app in their respective rooms I have unliked them and then linked them back again  I have rebooted all 4 sonos speakers both my google assistant / home and sonos app are up to date they are on the same wifi network I am logged in one google account Spotify is my default music service on both google home and it is linked in the sonos app with my unique login details I still cannot add google assistant to my sonos app.Can you please help.Thanks

Hello All,Wondering if there is a way to get the new Sonos Voice Control to work with iTunes Match? Technically, iTunes Match works by matching your physical copies of songs with songs on the Apple Music Library. On the Sonos App, I’ve linked my Apple Music (iTunes Match) subscription with their services, but because it is not legitimately “Apple Music”, I can’t get Sonos Voice Control to work properly with my Match catalogue. Anyone have any suggestions here? Would be nice to be able to send music easily from Roam to Move, but you can’t do that simply with Airplay Music, so I was hoping to be able to start up music directly on the speakers with the Sonos App.

I’d love to know your experiences with the Sonos voice control grouping commands. It’s been wildly inconsistent for me, and support is stumped. Maybe we can find a workaround together.Using many permutations of grouping commands (e.g. “Add <product name>”, “Group <product 1> and <product 2>”, “Remove <product name> from group”) some products work great, and others are inconsistent, regardless of which phrasing I use.Sometimes it silently fails (but the music goes back to normal volume when it stops listening, so I know I did wake it up), sometimes it says "I can't locate that, please check your product names in the Sonos app."For a long time I thought it was fine for one-word names but failing on with two-words, but then “Living Room” and “Dining Room” started working along with “Kitchen” and “Office.”Consistently failing:Front Room Master Bedroom Master Bathroom(Could these be reserved words? I might try renaming later and will update if anything changes.) Upda

I’ve had Sonos one speaker with Alexa for years. I ask her to play Virgin radio or even bbc radio 1 or 2 and she says “playing virgin radio from Lianne’s radio” then plays nothing.  it was working the other day, any ideas. 

I have numerous streams set up as URLs via the "My Radio Stations" functionality in my Sonos Arc. Included among these are Soma.FM's Groove Salad (and a number of Soma’s other streams), and a bunch of subscription-only streams from DI.FM.I can easily start these from the Sonos controllers on my Mac, iPhone, and iPad.How do I start these streams with Sonos Voice Control? I've tried a bunch of different ways of phrasing the request, and SVC doesn't seem to understand.I'm not looking for any level of interaction with these services (or the others that I use by URL) - I do NOT care about Next/Previous, Forward/Rewind, Shuffle, Repeat (none of these are available with a URL-based stream anyway) - I just want SVC to start playing the requested URL-based streams that are already saved in "My Radio Stations".(It would be nice if the "what's playing" request worked - the controller apps seem to be able to pull this from the mp3/aac stream just fine - but I'd give even that up if I could just as

It seems that I am unable to get the newly released Sonos Voice Assistance now that it has been released. I have updated all of my apps (both on the Mac and iPhone) checked for updates, which shows as up to date and I still don’t have the option available. I have power reset the entire system.I have tried using multiple mobile devices, same result.App Version: 14.8.1Build: 68329240Can I get assistance?

Just set up my Roam onto my sonos system.  When trying to connect Alexa, I get the message ' Something went wrong with Amazon Shopping, Amazon Shopping closed because this app has a bug' Any advice appreciated.