Voice control and smart home

I have tried resetting multiple times, reinstalling all my apps and also a factory reset on my Sonos move.  I verified it is connected to the same network as my phone and while I know there is a connection between my phone and the sonos device it still will not install google voice it goes through the steps and when it looks for the device it says not found.

Anyone having issues with explicit music randomly playing? This has happened to us 5 times now a few of which with kids and family over. When I say explicit I don't mean just any music with some explicit language. I mean meth, cocaine, murder, f*#king h03s, mentioned in the first 15 seconds of the song… Unacceptable for this to happen multiple times with no explanation from Sonos.

I have a Sonos Beam Gen 2 connected to my Samsung TV via e-ARC. Neither the TV nor the Sonos Beam have Alexa enabled. None the less, when I say “Alexa” (talking to my Amazon Echo) the Beam lowers its volume. This does not happen when I use the TV without the Beam connected (the volume remains constant). Is this a feature of the Beam? Can it be disabled (I would prefer that the volume remain consistent)? Oddly, I do not have this issue with my Sonos Arc (also connected via e-ARC to an LG TV).

Any update on this? When will it work? It has been a long time.

Why is this suddenly not available in this country 

I’m running 2x Sonos devices from Mac and iPhone.  Both have old operating systems.  Everything was fine until the recent Sonos update.  Now I can only run one device at a time from either iPhone or Mac, and am unable to tie the two together as a system.  Any ideas how I can fix this without the expense of upgrading both Mac and iPhone. 

My house is a mix of beams and I also have a sonos one and play5. I use Alexa on only one device, the Sonos one, in the garage. I wanted to replace my Amazon echo studio in the kitchen with a play5 so I could airplay, but my wife is so used to the studio I thought “connect a dot to it, and it will be like the studio.” So far, not so much. The dot is hard wired to the play5. I want to just be able to say, “Alexa, play blah on Spotify” and have it work. No sound comes out. Not out of the echo, nor out of the play5. If I unplug the echo, it comes out of its own speaker, but it’s not playing where I want it to.  I feel stupid. Hopefully someone has some wisdom for me. I just want my music, and AirPlay. 

Good morning,I have a question regarding integration with IFTTT about streaming URLWhen I start the action via smart botton the stream started correctly, but in a loop, when it ends, the audio stream starts all over again, instead of stopping.Is it possible to run the one-time and not repeat?best regardsMarco

All ot the sudden.  One of my Sonos one devices no longer plays music when I ask it to on the Google Assistant. It says I must tell it what device to play it on. It never did this before and it's obviously kind of stupid since it is obviously the device I want to play it on. I thought the fix would be to pair the Sonos one as its own speaker but I can't find that option in Google home. I can for other rooms where I have legacy Sonos devices paired with Google home devices. But when it's all integrated in one thing I can't seem to figure out how to make it default to playing on itself anymore?

I added google assistant as voice control in sonos and this works fine. I added Apple Music as music service in sonos and that works fine selecting music through the sonos app.I set Apple Music as preferred music service in google assistant.I get an error when asking music through voice control. First there is confirmation of the command to play the song through Apple Music but then it states that this is not supported.this Sames a pretty basic action, why is this not working?

Can’t you please change the ugly brown background color on the iOS app icon. Please!

 I am really hoping someone can help me because I am at my wits end in trying to make the Sonos Beam and Sonos Roam work with Alexa household account, when you try and change account it get “ sorry I’m not able to switch account at the moment”.  I have one 1x Sonos Move, 2 Sonos Beams, 1 Sonos Roam, 2x Sonos one. The Sonos One was set up with the Alexa voice assistant in line with best practices and with our household account, set up with linked profiles so that we can link to Spotify accounts, this works perfectly fine in saying Alexa switch account.  Both the Sonos ones work absolutely fine, the Sonos move also works absolutely fine, however tI hav  two Sonos Beams and the Sonos Roam whenever you ask it to change

How can I get the hey Sonos command to play one of my Sonos playlists. Whenever I tell Sonos to play the playlist it automatically goes and play some radio station or other. Not very helpful so far.

How can I play my favorites ( My Sonos) via Sonos voicecontrol.

We have eight Sonos speakers around the house. I'd like to change the wake word on just one of them - Sonos Smooth - to a wake word other than “Alexa". It seems to be impossible. Is it? 

After moving house and setting up my speaker again six months ago I lost the ability to ask Alexa to play BBC sounds. I have tried using Alexa, Google and Sonos voice assistants but nothing works. I'm currently using Google which always defaults to try and play it through Tune In radio which doesn't work with the app on my phone and still tries to use it even with the app uninstalled on my phone! It's incredibly frustrating as this was all I really used the speaker for.

If I say "Alexa, play Radio 4" BBC Sounds through my Sonos One says "Playing BBC Radio 4” followed by "BBC Sounds”…but then goes silent. I’ve followed all the tips and suggestions I can find but to no avail. Help!

The web is awash with all sorts of answers to similar questions, some with answers two or three years old which might as well be written on papyrus for all their relevancy to today.So let me ask my own.Here’s what I have now:1 Google Nest Wifi Router 1 Sonos 1 speaker 1 crummy old wired doorbell chimeWith these I can play music through my IPhone on the speaker via Nest WiFi, to which the speaker is connected. I can, sometimes, hear the crummy doorbell ring.Now I want to add an electronic doorbell/camera to this mix.I am looking at the Google Nest Wired doorbell.  Wired, so I don’t have to mess with batteries.  I could care less if the existing chime worked. I could even disconnect the chime itself, since it isn’t always loud enough. I want the signal from the bell to connect to the Nest Router and from there to the Sonos speaker and chime over the speaker. I see a lot of content saying you can ge

changing language for talking to alexa, how to changing language to communicate with Alexa 

Pretty sure that this isn’t a fault with my Sonos kit, but hoping others may have had a similar issue and know how to fix it.  I have two Echo Dots. One in the lounge and one in my bedroom. The lounge Dot works in conjunction with my Sonos PlayBase, which is paired with 2 Sonos One SLs. In my lounge, if I ask Alexa to play BBC Radio 2, she duly obliges and the music is played via the Sonos speakers. If I do the same thing in my bedroom, where the Dot works with a single Sonos One SL, Alexa plays Radio 2, but from the Dot speaker. What’s more, if I specifically ask her to play it on the bedroom speaker, she refuses.  I’ve heard that this may be a licensing issue, but that doesn’t explain why it works as desired in the lounge. I’ve double checked all the settings, and they are the same on both Dots and all the speakers.  Moderator edit: Added that “Ones” are in fact “One SLs”

My Beam Gen 2 cannot seem to process more than one command without staying quiet for a while…If I ask it to turn on the tv it does then ask it to turn on the lights it does but it will not accept an immediate third command and stays quiet for some time….then the sound comes back to normal and the beam is ready to accept a new command. Anyone else have this issue

I have an ArcSub2Ones HT setup and a separate Five, combined in an Alexa group.When the group is playing and I ask Alexa in the Arc to increase the volume, it doesn’t apply it to the Five. How can I fix that?

I use Alexa with my sonos system. Sometimes, especially when Alexa misinterprets the wake word, the chime volume is very loud. It startles people in the room!How can I control the chime volume please?TIA .... Greg 

I’ve been trying to add the ability to control my Sonos system with Google Assistant. In the Sono2 app, I go to “Service & Voice”, then select “+ Add a third-party smart device to control Sonos”. I then get the option of either Amazon Alexa or Google Assistant. When I choose Google Assistant, I get the following screen: It doesn’t let me add any functionality in the app itself. I have followed this instructions on Google Assistant but it doesn’t work. I spent a long time on the phone with Sonos Technical Support but they couldn’t solve this. Anyone get past this issue? Thank you 

I cannot get Spotify to work on either my Sonus one or beam. Recently updated my router and connected both items and added Alexa. Alexa speaks and actions my request but nothing plays. Has anyone experience this and know how to fix. They both worked fine before. On the flip side, Google assistant works fine. So confusing please help.