Voice control and smart home

Hi all. First time poster…. I have a combination of Sonos One’s, Play 1’s and Move’s as well as playbase and sub around the house. When I group all speakers together and use Alexa to play music (via Apple Music) it used to play on all speakers which were already grouped together in the Sonos App but now it only seems to play on selected speakers (the Sonos One’s and Moves but not the Play 1’s and Playbase and Sub). Is there a reason for this? The speakers still remain grouped in the app and if I stop music via Alexa and press play on the app it comes out of all the speakers. Any help would be appreciated.

My Soundbar Beam Gen. 2 is registered with my account. I checked on the Sonos Website.Bug occurs in the Android 14 app (Google Pixel 8).See Screenshot: 

The apps HomePod allows to set automation depending on people present in the house-hold. On the other hand, playing music with a timer is much easier in S2 app, than with Apple where you have to set an extra timer with action "Stop Playing". Using AppleMusic finally allows me to add a song I like directly to one of my play lists. When I used the S2 app, then I had to remember the name of title and search it in AppleMusic or run Shazam. That always struck me as odd. On the other hands AppleMusic doesn't play radio stations like my local ones. S2 could play radio, etc. from so many services. Sonos Radio as a "free" service is actually very good. Being limited to AppleMusic goes beyond the choice of streaming services: Being limited to AppleMusic means that you have to launch audio books or radio stations from different apps and Sonos is more integrative.  Changing volume via buttons at the phone is possible from Apple Music, if you started song from your iPhone/iPad, else it requires goi

Hello!  It used to be super easy with Sonos 1 app and Alexa to hook my Amazon Echo's to Sonos, but with S2, it's unclear.  There are at least three different ways online, none of which work.  Anyone have an idea of how to control Sonos via an Echo Show (not an Alexa-enabled Sonos speaker)?  Thanks!

I got my first Sonos today and when setting it up i I am having some problems with adding Google Assistant. I’m following the guide by Sonos, and when I’m on the page where you add music services or voice assistant, the only options to choose from under ”voice” is Alexa or Sonos voice control.Am i doing something wrong? I’ve looked trough the entire Sonos app, Google assistant and home app and have been googling for an hour now. 

I am using the S1 app for my Sonos speakers.  Recently my voice enabled Sonos speakers are not working with Alexa.  I can control my speakers in the S1 app but not with Alexa.When I look at the Alexa app the voice enabled Sonos speakers are showing offline.I have disabled and re-enabled Sonos Skill in Alexa Alexa does not find any devices when I re-enabled Sonos skill in the Alexa app I have removed and added Alexa voice enable to each speaker I have powered off and on the speakersDid something change?

Over the past couple or months or so, I have been experiencing a response along the lines “Sorry, something went wrong” from an ERA-100 device in bedroom, with the first command. The second command works fine. I have a ticket open with Sonos Support, unfortunately, they are just asking me to restart devices, re-install skill, move devices, change WiFi channels etc, and not looking at the diagnostics I have been sending them.I have found out today, that others may be experiencing similar issues, here is an example:https://www.reddit.com/r/sonos/comments/18bgxhx/long_time_user_with_a_new_problem_alexa/I also see this thread, that maybe related:https://www.reddit.com/r/sonos/comments/170fit6/fyi_alexa_still_doesnt_work_properly_on_era_100/Which suggests Sonos are aware of the issue?  

I have 2 Era 100 paired as stereo. When I play a single song on my Alexa app on my Sonos, it keeps on playing after the single song, how can I stop it from doing that. I already set my Alexa setting’s “AutoPlay” and “Amazon Music’s” autoplay to both disabled and still doing it on Sonos. Very frustrating.

I have 2 Sonos Era 100 paired as stereo.  The sleep timer on Alexa is not working on Era 100. I have a an Alexa routine that play music for 10 minutes in the morning on my Sonos but the timer is not working, it keeps on playing continuously until I click on “End Session” on the Sonos app. Very frustrating. I’m contemplating is will just return them and stick with my Amazon Echo’s.

I often play vinyl through my multiple Sonos speakers, using my Connect.Is there an Alexa command to tell Sonos to play the input from a Sonos device? I'm finding it increasingly tiresome that you have to get the app out for so much with Sonos! Very boring. I would love a dedicated instantly-on remote on the wall for volume, next, playlists, input etc.   

I have a Sonos one with Alexa and Google. I am not getting a voice from Alexa….I have switched to try Goole and this works ok…..Have turned the Sonos one off for about 5mins , turned it back on ...and no response to my voice.I have tried reconnectig it to no avail….the light on top off the speaker flashes when I speak a command ….then nothing Anyone any Ideas…??

Allnof a sudden i can’t control music via Alexa voice commands.  It’s been working fine for years across my 8 sonos One Gen2’s.   now i say “play The Beatles” and it just tells me i need to install the skill for my Sonos One. If i say “play beatles on Spotify” or “play music on Pandora” - same thing.   Of course i uninstalled and re-installed all the skills (Sonos, Spotify, Amazon Music, Pandora” - made no difference.  all other Alexa commands still work fine (weather, home device control, etc). And i can play music thru the Sonos speakers using the Pandora, Spotify or Sonos apps no problem.  Only voice control via Alexa has died.  Sonos Voice Control works fine by the way.  It’s just Alexa.  anyone else?

Hi guys, I am sure you are aware of the problem regarding the issue with Alexa compatible Sonos Speakers not responding to commands via the Alexa Sonos Skill App.I have 2 Beams and a One. All three speakers were working perfectly with Alexa until approximately one week ago, and now they aren't. There is absolutely no response from any of the speakers or Alexa once a command has been given. I have been through the processes suggested on line and wasted a significant amount of my own time trying to rectify what appears to be a problem with Sonos or the Alexa Skill App, however the problen still remains. I spent a lot of money on these speakers as one of the main requirements I wanted was connectivity with the speakers and Alexa thus enabling me to control my other smart devices such as lights,  plugs etc. This has been going on now for around a week. Can you provide information to the Sonos community as to what is being done to rectify this problem.RegardsTom

I have 4 different Sonos speakers in my home.  I just added voice control to 3 of them but the 4th device does not appear on the menu and did not give me opportunity to add voice control to it.  Any advice?

Normally I would think Alexa on the Arc would be a cool feature, but unfortunately it’s driving us crazy!!  The microphone on my Sonos arc can pick up a whisper across the house. We have an open floor plan and an Alexa speaker in the kitchen, but when we are in the kitchen and ask it a question or to play music or NPR, we get an answer from the Family Room Arc. Usually along the lines of “I don’t have that functionality“.  Since we are speaking to the kitchen echo, I don’t want the Arc responding. We have the same problem when we ask Alexa to turn on the kitchen lights. [Upstairs, where we have echoes in every room, and even in the thermostat, we have no problem requesting a light be turned on or off.] But on our main floor when we request the kitchen lights be turned on, they flash on and off as the two devices respond simultaneously. That’s probably TMI. Regardless, we need to turn off Alexa in our Sonos Arc. Any help or directions in accomplishing this would be appreciated!

Hello all,Alexa on my beam was working perfectly then just stopped one day. I've tried all the basics restart routers, turned off/on the beam, deregiatered it from Alexa app still no luck.The Alexa app shows the beam offline and I can't solve this.The speaker works fine with my TV audio and through the Sonos app for Spotify etc but any Alexa functions no joy.Any suggestions? Thanks

Hi all, I have been digging into the forums here and on the web in general, and cant find a solution to this.  My Sonos One stopped responding to voice commands today.  I have tried all solutions that I could find, including deregistering & re-registering, unplugging,  rebooting my router, standing on my head while facing east…  well you get the idea.  Can anyone please help??? 

Just purchased Sonos 5 previously had a play 5 which if I asked Alexa on arc to play music in kitchen it would do this does not happen on new 5 Alexa does say playing music in kitchen but no audio thank you

So after learning today that Sonos Voice Control can finally control Spotify I quickly ditched Google Assistant.  We’ve got 4 Spotify accounts registered with Sonos and I can’t figure out a way to get it to play from a specific Spotify account. Has anyone else been able to get this working?

I just bought Sonos One and trying setup google assistant on my android phone using S2 updateI did following steps:Start connecting to google assistant when google device wizard appears (sometimes it dont) it redirect me to sonos site which promts me information about how can i open settings when I am pressing continue, I am seeing message that my speaker was not registered in my sonos account  When i am checking my web account page, it clearly shows me date when my device has been registered. I cannot register it manually again. I am stuck at this stepI am hoping to find help here,  i checked other similar topics they seems like had different issues 

Hi.I've had this Sonos 1 Alexa brand new for 4 years without any problems, until recently.Firstly...I couldn’t get it to stay on, and wouldn't answer my instructions.I Googled for help, and e]eventually managed to factory reset it.But now in the app it states “select your product” then when “searching for nearby products” it will not find it.I’ve tried closer to it, still not recognised, (still searching I guess.)Has it broken down completely, or can I try something else please?any help gratefully received.Thank you.Bob

For the past few months, I’ve been able to start playing music using Google Voice commands on my Sonos One, however, I’m unable to stop playing music once it begins playing. I ask Google Assistant to stop playing and it replies, “Nothing is playing right now.” Funny enough, I can ask it what song is playing, and it will provide that information. I unlinked Spotify from my Sonos app and Google Assistant app. I also unlinked Sonos from the Google Home app. I then reset my Sonos One and configured everything from scratch, however, no luck. I submit diagnostics to Sonos, but they said they don’t see anything wrong. The only thing that works to stop playing music is ending the session from the Spotify app or the Sonos app. This is frustrating - just wondering if anyone else is experiencing this.

For the past few months, I’ve been able to start playing music using Google Voice commands on my Sonos One, however, I’m unable to stop playing music once it begins playing. I ask Google Assistant to stop playing and it replies, “Nothing is playing right now.” Funny enough, I can ask it what song is playing, and it will provide that information. I unlinked Spotify from my Sonos app and Google Assistant app. I also unlinked Sonos from the Google Home app. I then reset my Sonos One and configured everything from scratch, however, no luck. I submit diagnostics to Sonos, but they said they don’t see anything wrong. The only thing that works to stop playing music is ending the session from the Spotify app or the Sonos app. This is frustrating - just wondering if anyone else is experiencing this.

Alexa and Amazon music had been working on my system but now it has stopped working. Alexa will acknowledge the request and confirm the song choice but the song will not play. As a work around I tried to use Sonos voice assistant instead and Amazon music isn’t available as a music service in the Sonos app. Also another issue is that my Sonos move isn’t showing in the Sonos app, only my Beam and surrounds (Sonos one so x 2). The app is very poor and extremely slow for what was once a quality product.

Hi, Since last update, 16.1, sonos voice control not working. Before when micro button is on (green) I have white light on speaker, but not now. « Hey sonos, play …etc), simply no respond.  Anyone have same issue?