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Question

alexa voice control not working in group

  • June 28, 2024
  • 1 reply
  • 38 views

hi, i’ve recently bought an echo dot and am only just now starting to use alexa.

i’ve got a group in my living room containing of 2 sonos 100, a sonos arc and a sub 3. for some reason, when telling alexa to lower the volume, she only reacts by lowering the volume on one of the speakers. even if i tell her to lower volume in the living room. 

i believe she might only be lowering the sound of the one she recognizes my voice on. so maybe she hasn’t really registered the living room speakers as a group even though it is a group in sonos app.

greatful for any kind of help.

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1 reply

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  • Prominent Collaborator II
  • June 29, 2024

Can you command alexa to  play to any of the rooms

 

one by one to check if ahe recognize each room ?