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I can’t seem to install Sonos Voice Control in my Beam Gen 1.  It keeps on saying: “There was a problem adding Sonos Voice Control.  Make sure your products connected to WIFI.”   Alexa is working fine though.  How do I resolve this?

Try rebooting your router and then try adding Sonos Voice control


Try rebooting your router and then try adding Sonos Voice control

I tried that but still get the same error. 


I suggest you try once again. If it fails to install run a diagnostic within 10 minutes and record the reference ID in your next post. Then call Sonos tech support to discuss the results.