Skip to main content
Question

Can't Install Sonos Voice Control

  • 25 June 2024
  • 3 replies
  • 59 views

I can’t seem to install Sonos Voice Control in my Beam Gen 1.  It keeps on saying: “There was a problem adding Sonos Voice Control.  Make sure your products connected to WIFI.”   Alexa is working fine though.  How do I resolve this?

3 replies

Try rebooting your router and then try adding Sonos Voice control

Badge

Try rebooting your router and then try adding Sonos Voice control

I tried that but still get the same error. 

I suggest you try once again. If it fails to install run a diagnostic within 10 minutes and record the reference ID in your next post. Then call Sonos tech support to discuss the results.

Reply