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hi, i’ve recently bought an echo dot and am only just now starting to use alexa.

i’ve got a group in my living room containing of 2 sonos 100, a sonos arc and a sub 3. for some reason, when telling alexa to lower the volume, she only reacts by lowering the volume on one of the speakers. even if i tell her to lower volume in the living room. 

i believe she might only be lowering the sound of the one she recognizes my voice on. so maybe she hasn’t really registered the living room speakers as a group even though it is a group in sonos app.

greatful for any kind of help.

Can you command alexa to  play to any of the rooms

 

one by one to check if ahe recognize each room ?