Voice control and smart home

When is the Sonos/Alexa/Spotify integration due? It's a real shame that it was not coordinated with the Sonos One launch

When is Alexa support going to be enabled for Canada?

I have just brought a sonos one I have added my Spotify account and changed it to my default music player on Alexa. Alexa acknowledges the command and repeats it for example playing the weeknd on Spotify in living room but nothing happens I can click on the sonos app on my phone and play the song I want perfectly fine just not with voice command any suggestions ?

I hate to make a topic just to complain, but I have noticed within the past week or so that I now have to substantially raise my voice to call Alexa on my Sonos Ones. I know you guys tweak it over time, but the times I have to say Alexa to get her to hear me has increased significantly. Wouldn't an ideal solution be give us a sliding scale or something like maybe what's in the Discord App or other similar programs where the microphone pickup can be modified, to give users more freedom?

I understand that Sonos will release the ability to access Alexa in Canada in the near future. However, I just want to make sure that it is an app update and that I don’t have to purchase a new Sonos One. I bought it solely because it said it had Alexa built in; which it doesn’t.

When I say "Alexa play The Killers on " the music comes out of my Echo Dot. When I say "Alexa play music on " it plays a random station on the Sonos. That is to say if I tell Alexa to play random music it will play out of my Sonos. Anytime I try to specify what music or service I want results in the music coming out of the Echo Dot instead. What am I doing wrong?

Hi! I'm having some strange connectivity issues between my Echo Dot and my 3 sonos speakers, possibly involving spotify. Only some things play on some speakers at some times, and I can't figure out why. Here's what's happening: Echo Dot will accept commands to play named songs, bands, albums, or playlists from Amazon music OR Spotify music on my Sonos Connect. Echo Dot will accept commands to play "music" on my Play3 and Play:1 but will NOT accept commands to play named songs, bands, albums or playlists on either one of them. This is true whether I have Spotify set as default music service or Amazon music set as default music service. Example: If I say, "Alexa, play [bandname] on [Play:1], it will act as if I said "Alexa, play [bandname]" and just play on the dot. (yuck). But if I say, "Alexa, play music on [Play:1]", it will play an amazon music playlist that it picked for me on the sonos speaker. Why can Spotify play on Sonos Connect but not elsewhere? Why will Alexa play

A friend of mine bought a Sonos One for me from Singapore and I am setting it up here in India. I noticed that the Sonos App did not prompt me to set up Alexa on the One. Although Alexa is available on Amazon Echo products in India since Oct 2017, it doesn't seem to be available on the Sonos One. Anybody else facing this issue? Any workarounds? Or any official comment from Sonos about when Alexa would be active in India? The major reason why I invested in the Sonos One was the voice assistance capability built in. If that is not available then I'll probably be returning the One.

Is there support for using Alexa to play local Sonos playlists, or is support limited to the listed online services?

As someone considering joining the Sonos family, I'm wondering if there has been an update or news on when or if Dolby Atmos or Windows Sonic is coming to Sonos in a new product speaker? Plus, is Alexa etc., coming to other Sonos speakers? Anyhow, I would hate to purchase anything to find out Atmos and Sonic ready speakers would be arriving right after.

I have just bought a second Sonos One. I am using each Sonos One in different rooms. If one of the Sonos is switched off, or not playing music, then Alex responds. However, if one is playing music then the second Sonos will not play anything and Alexa will not respond and tells me to set up the Sonos skills app. However, sometimes, it might switch the music off in the other room and then play. No idea what is going on. So, can you use Alexa on two devices that are playing at the same time?

I have one Sonos Play:1 - I also have an Echo and a pair of Echo Dots. One Dot I have connected to a Bose speaker via an aux cable. The Echo has it's own, good(ish), speakers, and the Sonos is paired with the last Dot. The Sonos is connected to my Dot as per instructions. Works as designed. One supposes. I have an Alexa music group set up with all the Alexa devices. My group name is, an unimaginative, "Everywhere". So I say, "Alexa, play classical music Everywhere". And it does. The Echo plays, the Dot plays with the Bose aux attached, the other Dot just plays music. No Sonos connection. I understand that, in some fashion, this is an Amazon limitation on not being able to play to group attached Bluetooth devices. OK, can accept that. Kinda. But the Sonos, as best I can tell, has NO option for an aux cable, so no (known to me) mechanism to get around the Amazon problem. Is there some magic by which I can get this to work the way I want it to? I am not even sure if A

I've read several threads on resetting both my Amazon Alexa and Sonos One which I followed. When I get to the step in Sonos; 'Steps to set up Alexa' -> 'Connect your Amazon account' I am stuck in a loop, directed to amazon prime (authenticated?) then directed back to 'Steps to set up Alexa' -> 'Connect your Amazon account'

I purchased the Sonos One because of its built in Alexa support. I set up the Sonos One and LOVED the sound quality but was extremely disappointed to find out that it didn’t support Alexa’s Multi Room Music capability. I have already invested in several Amazon Echos and wanted the Sonos One to upgrade my game room sound but am happy with the sound of the Echo in my smaller rooms such as my office and the kitchen. I realize I could have SONOS speakers everywhere but that is overkill (and too expensive) in my situation. Because of this I returned the Sonos One. If you add Alexa Multi Room capability in the future then I will likely buy several Sonos Ones to improve the sound quality in my larger rooms.

I tell Amazon Echo to play a station from my Pandora in a room and it will play only one song. When I open the app and hit the play button, nothing happens. When I hit the next button I get: “unable to play pandora service error” in a pop up window. I have sent Sonos tech reps diagnostic number and they still can’t figure out the problem. I’ve rebooted my modem, my Wi-Fi, my speakers and deleted and reinstalled my apps, along with signing out and re-signing in to my Pandora music service. I still have the same problem. Any ideas?

Im interested in purchasing the new alexa play:1 but need to know if it will be compatible with my old play:1 Thanks for your help

Hello All. Just set up the Sonos one with Alexa. Have a phillips hue v2 bridge as well. I can't get Alexa to discover the bridge. She found a nest thermostat. We do not have any other echo devices in the house. Tried, unpairing and re-enabling all the skills needed for sonos and Alexa. Also hard reset the bridge. Nothing. Help!

Looks like Yonomi can now Control Sonos via Google voice. Very limited, just as it was via Alexa, but it’s something. I haven’t tried it yet. https://www.yonomi.co/blog/2018/1/12/hey-google-talk-to-yonomi

Hello We purchased a Sonos Playbase, Sub Woofer, and two Play:1 speakers for our lounge a few months ago. Last month we added the new Sonos:One (with built-in Alexa) - which is very handy to use voice control. Is there a way of making our lounge configuration voice controlled i.e. if we purchase an Echo Dot can this be linked to our Playbase so that we can use Alexa in the lounge? We do not want to buy Sonos:One speakers just to enable this function. Many thanks

My sonos one will not play any of the skills such as space deck or distant thunder storm. Can anyone help.

I have successfully set up Alexa on my Sonos One but I cannot control Spotify with it. I have a Spotify premium account and it works fine with my Amazon Echo and Dot. On my Alexa app under Sonos One and Spotify, it says “app support unavailable”. Help!

After waiting for the announcement for Echo integration with Sonos for what seems like an eternity (I was really looking forward to it), I have to say I am somewhat underwhelmed by the current offering. For what it's worth, here's my feedback: - A glorified Bluetooth speaker - is what it feels like. I could have done most of what I'm currently getting by putting a cable from my Echo Dot to my Sonos Connect Amp's line in. In fact I tried that some time ago but quickly disconnected it as the streaming TuneIn Radio via the Echo cuts out a lot more than the TuneIn Radio via Sonos, and I listen to radio probably 90% of the time. Everything is through the Echo - as above, it seems you're not controlling Sonos through Alexa at all, you're simply outputting Alexa audio through Sonos. When that's TuneIn Radio, it cuts out just as bad as when using just the Echo. If I could hard-wire my Echo I would, but it's WiFi only, and it's 4 feet from a Google Wifi hard-wired WiFi point, so the netwo

Alexa won't stop playing music when requested

Hi, I am trying to find a solution to my unusual setup. I am currently based in Japan and would like to use Sonos One with Alexa. I bought Sonos One in the US and tried to set it up. I managed to get the voice control with Alexa to work. However, in Alexa app setting I can only see the Tunein music service. Neither Spotify or Amazon Music is showing. I can understand why not Spotify as they have some stupid system preventing you to use Spotify outside you registered country. They actually registered me to Japan automatically. No idea how to get this to Germany. Would IP service be able to solve this? Now with Amazon I have a functioning Amazon Music account that is hooked up to the German store using my Amazon login. Why will that service not show up in the Alexa App? I signed in with the same Amazon ID and also set in Alexa app the address to Germany? Any help would be welcomed.

From a purely audio point of view, the Sonos One seems to be a better speaker than the Play:1 (from reviews, I don't have either). Given that they are currently retailing at the same price point, is it possible to use the Sonos One without Alexa enabled, and use external Echo devices with the Sonos skill?