Voice control and smart home

I have been using my Sonos One regularly for many months. The devices have stopped waking to the Alexa wake up work a few days ago. I have restarted the devices, updated the controller, disable/enabled Alexa skill and rediscovered devices. The device is showing correctly in all apps (Sonos + Alexa) and can be controlled fine through the app. There just isn't any voice recognition. Ideas?

I have three Alexa devices. An original Echo, Dot Gen2, and a Sonos One. I haven't had issues before, but since this morning when I ask to play my Spotify playlists, the echo automatically shuffles my playlists. Before, it would just play my music in order, but now it just shuffles every time. Even if I turn shuffle off either by voice or with the app, and say "Alexa, play My Rotation playlist" it still responds by shuffling the music. I tried on all three devices and same result. I even unlinked my Spotify account and re-linked it but that didn't change anything except now Alexa won't recognize my playlists at all. I think it just needs time to resync.

I have just purchased a Sonos. My primary reason for buying it was so that I could play music through voice recognition ie Alexa. Every time I ask Alexa to play something she tells me it’s not in my music library or that it’s available on Amazon Music Unlimited and would I like more information. I have enabled Sonos on skills in the Alexa app, I have set Amazon Music as my default, I am an unlimited customer. What am I doing wrong???

Hi, Has anyone managed to get Alexa to play 181.FM channels. Alexa kept telling me she did not know the channel. So I manually selected it via the app. Whilst it was playing, I asked Alexa what was playing. I then asked Alexa to play the channel repeating what Alexa had said, but it still did not work. Any suggestions?

Curious if there is a side by side list / comparison of features on an Echo vs. Sonos One. Even with flash briefings coming and spotify enabled today, seems like a lot is missing.

I have read myriad comments about the Alexa/SONOS relationship and there seems to me to be myriad conflicts in information. As I understand it so far, there is no way to have Alexa play SONOS playlists in the same fashion as a playlist on say, Pandora, without first selecting the SONOS playlist in the SONOS app. OK, I am not happy with that because it involves many steps. But, accept it for now. I have a large investment in time and money in my own music and would like to use the playlists I have designed instead of those someone else I don't even know. I don't wish to spend the same amount of time developing lists in Pandora. The main question that has not been answered is: What is being done, if anything, to get Alexa and SONOS to talk to each other so that I can simply ask Alexa to my SONOS playlists?

When will napster be working on alexa?

All my music is stored on my computer, I don't use streaming services. The Sonos app is able to access my music and playlists, but using Alexa, all I can find are commands to access streaming services. How do I use Alexa to tell Sonos to access the music on my computer?

Hi Folks Happy New Year to everyone! Just bought my 3rd Sonos this week (Sonos One). Alexa is only playing one song on a playlist then stopping which is driving me insane. Has anyone got a solution to this very annoying problem please? Looking at the forum it seems like a very common problem that keeps lingering on which is very disappointing considering the reputation of 2 huge companies Amazon & Sonos. Any help or advice from anyone would be much appreciated? Thanks

anyone know whether you can tell alexa to play items in your sonos library to sonos speakers yet? Thanks.

What is going on that Sonos connect is not possible with Alexa in Canada ? I’m reading posts that indicate only available in the USA and certain other regions. What are my options to connect Alex and Sonos?

Nothing mentioned anywhere in "release notes"

I set up my Vizio P-65 to work with the Vizio Smartcast Alexa skill this week. For some reason, when using the Sonos One, it works fine except it cannot turn the TV on. When I use my Amazon Echo, it can turn the TV on. Is the Sonos One not capable of turning on connected devices with voice commands on Alexa?

Simple question, seeing as Spotify support came early, is there any progress being made on the whole ducking scenario for multi-room Sonos systems? It's driving me mad and ruins the whole experience.

Hi, please is there any chance that sonos one with Alexa will be able to search and play songs through voice recognition? Thx for reply. Petr

Until yesterday I listened to BBC radio through an Echo Dot hard wired in to a v1 Sonos 5 speaker; the radio would start playing almost immediately after I had asked Alexa to play a station. I now have a pair of Sonos ONE speakers and it takes several seconds to start playing the same radio station after I have sent the command. Have others experienced this, and if so have they found an workaround? TIA, relb

When is the Sonos/Alexa/Spotify integration due? It's a real shame that it was not coordinated with the Sonos One launch

When is Alexa support going to be enabled for Canada?

I have just brought a sonos one I have added my Spotify account and changed it to my default music player on Alexa. Alexa acknowledges the command and repeats it for example playing the weeknd on Spotify in living room but nothing happens I can click on the sonos app on my phone and play the song I want perfectly fine just not with voice command any suggestions ?

I hate to make a topic just to complain, but I have noticed within the past week or so that I now have to substantially raise my voice to call Alexa on my Sonos Ones. I know you guys tweak it over time, but the times I have to say Alexa to get her to hear me has increased significantly. Wouldn't an ideal solution be give us a sliding scale or something like maybe what's in the Discord App or other similar programs where the microphone pickup can be modified, to give users more freedom?

I understand that Sonos will release the ability to access Alexa in Canada in the near future. However, I just want to make sure that it is an app update and that I don’t have to purchase a new Sonos One. I bought it solely because it said it had Alexa built in; which it doesn’t.

When I say "Alexa play The Killers on " the music comes out of my Echo Dot. When I say "Alexa play music on " it plays a random station on the Sonos. That is to say if I tell Alexa to play random music it will play out of my Sonos. Anytime I try to specify what music or service I want results in the music coming out of the Echo Dot instead. What am I doing wrong?

Hi! I'm having some strange connectivity issues between my Echo Dot and my 3 sonos speakers, possibly involving spotify. Only some things play on some speakers at some times, and I can't figure out why. Here's what's happening: Echo Dot will accept commands to play named songs, bands, albums, or playlists from Amazon music OR Spotify music on my Sonos Connect. Echo Dot will accept commands to play "music" on my Play3 and Play:1 but will NOT accept commands to play named songs, bands, albums or playlists on either one of them. This is true whether I have Spotify set as default music service or Amazon music set as default music service. Example: If I say, "Alexa, play [bandname] on [Play:1], it will act as if I said "Alexa, play [bandname]" and just play on the dot. (yuck). But if I say, "Alexa, play music on [Play:1]", it will play an amazon music playlist that it picked for me on the sonos speaker. Why can Spotify play on Sonos Connect bu

A friend of mine bought a Sonos One for me from Singapore and I am setting it up here in India. I noticed that the Sonos App did not prompt me to set up Alexa on the One. Although Alexa is available on Amazon Echo products in India since Oct 2017, it doesn't seem to be available on the Sonos One. Anybody else facing this issue? Any workarounds? Or any official comment from Sonos about when Alexa would be active in India? The major reason why I invested in the Sonos One was the voice assistance capability built in. If that is not available then I'll probably be returning the One.

Is there support for using Alexa to play local Sonos playlists, or is support limited to the listed online services?