Voice control and smart home

I’ve a Sonos Arc connected to Samsung TV Q95T via eArc. I was able to get Sonos Arc Google Assistant to turn on the TV, however, for turning off, it does not work. Please advise. Thank you.

I used to use TuneIn radio for my radio, but they have recently stopped doing BBC radio, so I needed a new provider. I found the Radioplayer did BBC radio, but whenever I ask google to play radio it still plays TuneIn. I have removed my TuneIn account from the Sonos app, but it still tries to use TuneIn. How do I stop it, and is there a voice command to get Sonos to use Radioplayer for radio? Whenever I say “Play 6 music on Radioplayer” google assistant opens Deezer.

My Sonos system is integrated through Savant.  It works very well with S1.  Now before I update my Sonos devices to S2 (all of them are eligible to update) I was wondering if somebody with a similar integration setup updated to S2 and what was the outcome?  I am wondering if it can mess up the integration between the Sonos and Savant systems.   All the previous Sonos firmware updates went smoothly as far as my Savant integration is concerned.  But this S2 update seems to be a bigger leap.   Thank you.

If I buy a Sonos one in the US will it and the Alexa functionality work in South Africa

Trying to set up Google Assistant and I am getting an endless loop trying to authenticate. I’ve reviewed all the related topics, the only answer I’ve seen relating to my issue is a service outage, which there isn’t anything noted on the status page. running iOS 13 updated app versions cleared all browser history and cache removed all music services from sonos removed all but my primary google accounts deleted both sonos and GA and reinstalled rebooted pretty frustrated, just had set up issues with Spotify just two days ago and was beyond straight forward. Setting up services shouldn’t take hours. any suggestions?

Hi, I’ve a 4.1 setup with the new Amp, two passive speakers, 1st gen sub and 1st gen play 1s. I am able to add google assistant in the app and it says “successfully added”. But when I call it out, the front passive speakers do not respond with a beep. I guess my question here is, are the passive speakers supposed to work in tandem with the amp to provide voice services (google assistant, alexa)?  Thanks.

Hi Does anyone know how to shuffle a playlist using an assistant voice command on Sonos? I've tried loads of variations and it'll only ever play the playlist in sequential order. Seems like an obvious command to have available. Any help would be greatly appreciated

Just bought a Sonos Move - arrived yesterday, followed the instructions and set up the device without any major problems. Downloaded the Sonos app (version 2) then downloaded the Amazon Alexa App. Set up TuneIn, set up Voice Control and before you know it I was playing music from the MOVE without any problems - took it into the garden 50 yards from the house (wall is solid stone) but no issues picking up WIfi - really impressive However…… Since I bought the device in France and live in France the device is set up in French so Alexa responds in French, but the setup said I would be able to change the language in the Sonos App. So, I looked up question in the community - followed the instructions but came unstuck because the app does not give me a language option. I then tried to change the language in Alexa and I get the same problem - I cannot change the language. I have looked up several videos on Youtube but I cannot find the screens they refer to - both for Sonos and Alex

Had my fingers crossed that with the new features and usability updates promised with the new Sonos S2 app that one of those features would finally be an Apple Watch controller. With our outdoor speakers, having the ability to control at least the most basic of functions such as volume, play, pause and skip are at the very top of my list. I can wear my watch in a pool or hot tub but not my phone. Now that S2 has finally arrived, and the only new “feature” I see is Groups, I’m rather disappointed. I am still hopeful, however, that Sonos hears this plea a native Apple Watch app in the near future. Previously I was able to use an “okay” 3rd party app for control on the Apple Watch but now, with S2, I don’t even have that option presently.

I have had several Alexa routines on my Sonos One that I have been using for well over a year.  Yes, Alexa would say “audio routines on this device are not supported” but it would go ahead and run them anyway.  Yesterday (Monday May 4) after the error message, the routines stopped working altogether.    When I went into the Alexa App on my phone, I tried to run the Routine manually with the play button, but the list of devices did not include any of my Sonos One speakers (only the Amazon ones).  Wondering if the Sonos speakers disconnected, I went to the list of Alexa devices and my Sonos ones were still there.    thr fact this happened on a Monday makes me wonder if Amazon changed a policy that prevents users from running routines rather than just preventing them.   Anybody else have this issue?

Hello,    I couldn't find an answer to my problem so trying to get help here. I have a YouTube Premium subscription and using Google Assistant on my Sonos device. While I can play music from Youtube Music just fine through the Sonos App, I cannot with Google Assistant. I have selected YouTube as default music provider in the Google Home app, and whenever I ask Google Assistant on my Sonos One to play music, it responds “I can't do that here but you can ask me to play on one of your other devices”. I assume that Assistant thinks I want to play a video and expects a screen to play it. Any thoughts how I can make it work?

Will the harmony hub continue to function if i upgrade to S2, or will it stop to function? I do not want to upgrade if my harmony remote can no longer controll it?

I am both an avid Sonos (hardware) fan and also a Control4 user who loves to program in Composer. I'm wondering how / where I can submit feature requests to re-enable a VERY important feature in the Sonos API. And that is... the ability to replace the queue when we are calling different playlists in programming. If Playlist A is currently in the queue, and I don't manually go into the sonos app and clear the queue first, when I call Playlist B in programming (from a custom button, voice control, etc) it will MERGE Playlist B randomly into the queue alongside Playlist A's songs. I understand that this topic has been hotly debated for some time on what the DEFAULT handling of the situation should be. And, although I still disagree that the majority of people would ever want to merge playlists into a queue by default... I do respect the decision by the devs to be diligent in keeping the default behavior consistent. However, i do not understand why

I just installed my new Sonos Arc on my older Samsung TV via the optical cable (only option as there is NO HDMI-ARC on this older TV).    I have other Sonos Ones in the house with Aiexa already and they work fine.  During the Sonos install of the Beam, is stated that it linked with Alexa.    The Alexa function does not work at all on the Arc.  The iight for the microphone is not on.  The Arc does not respond at all to Alexa commands.  How do I debug / fix this?   I expected I would have normal Alexa functions (ask weather, or news) and be able to control the Arc Volume with Alexa as I do on the Sonos Ones.  Please advise - Thanks!

I just set up a pair of new Sonos Five (2020) and updated the app to S2. Everything went smoothly. Then I went to add Alexa via the app, got into the Alexa app on an Ipad, it discovered the Sonos and added them fine but when I try to use it, nothing happens. I still can control the Sonos via separate Amazon echo device but not directly via built in Alexa. I tried to delete and rediscover method but it did not help. Is it the S2 app problem, Sonos skill for Amazon outdated or do I need to try something else? Thanks.

“OK Google” wake command has sensitivity settings in the Home app now. I have other assistant products that have had this feature a for a little while now. It is now available for for Sonos products too. I can confirm for the Sonos Beam and One as I have tweaked them this morning.   This should be good news for some of us.

Hi all,   I recently bought the Sonos arc + sonos one (gen 2). Just added the sonos 1 to play as a rear speaker and want to play together but right now its just either or.. Anyone know how to have the choice thru Google asst to play all? Cheers 👍  

Glad to see the new sub-forum. My Sonos speakers are an integral part of my Smart Home, which has been built around SmartThings (and webCore) but also utilizes IFTTT, Alexa, and Google Assistant. Just for those considering the possibilities, I'll share a few examples of things I've done. It would be interesting to see ideas and suggestions from other community members on the things they are doing with theirs. Automated Controls Scheduled Volume Adjustments for Day and Nighttime (if speakers are inactive) Auto Adjust Volume to Default When Speakers are Inactive for Preset Period Play Music at Bedtime & Slowly Fade before Stopping (Sleep Mode) Music Plays upon Arrival & Pauses on Departure Music Pauses on Receiving Phone Call Lower music volume when Doorbell Rings Voice Control (Alexa / Google) Adjust Volume of Individual Speaker in Group Adjust Volume of All Speakers

Can someone explain to me how I play the BBC Sounds app on an iPhone through a pair of Sonos One speakers?

I have multiple devices from multiple manufacturers that support the Amazon Alexa Drop In feature, will the Sonos One be getting this feature soon?

I was very excited to receive my new Sonos Arc yesterday, it is my 1st Sonos product!  The unpack and install was effortless.  The sound quality was amazing when listening to music and also produced outstanding surround effects with a dolby atmos rated movie. However, my proud purchase quickly turned sour when I was unable to integrate the arc with my existing Alexa speaker group. I read a few articles prior to purchasing the arc that ultimately misled me as they all stated the arc would integrate with Alexa groups, which is true - it does integrate with groups but it doesnt integrate with “speaker" groups! Has anyone else run into this issue with either the arc or other sonos product?  If so, is there a known work around? Any help would be greatly appreciated as I do not want to return this product but would be forced to do so if it cannot work with the rest of my speaker group. Regards, Chris    

I have 2 Sonos One's and use Alexa to access/play Spotify, I have now upgraded Spotify to a family account so we can have our own profiles. How do I get Alexa to switch between Spotify profiles?    I have been searching for days and have got nowhere... Any help would be very appreciated.

In the last two weeks or so, my Sonos One does this thing where I’ll ask it via Alexa to play a song and it will play whichever song I was listening to prior.   For example, if I listened to “Halo” by Beyoncé five minutes ago and then I say “Alexa, play ‘Perfect’ by Ed Sheeran,” it will start playing “Halo.” Per another person’s question I saw on here, I’ve disabled Alexa in my Sonos app, deregistered my Sonos in my Alexa app, signed out of all Amazon apps on my phone, and then reenabled Alexa voice services on my Sonos, reregistered my Sonos in my Alexa app, etc. and it’s still acting up. Any tips?

Question here is, how does Sonos determine your location, which therefore enables the use of Google Voice Assistant?  The reason I ask is because I live in Argentina, but have a VPN network linked to the US (which allows me to use some US streaming services as a result regardless of device).      I am able to link on the Google Home app with Sonos, but my speakers don't appear in the google home app.  I'm able to use the Alexa Voice Assistant with no problems.   I've tried switching my home address on my Google Home app to my US home address, but still no go. What could be a good way to get this running properly?   Thanks!