I have a sonos one & beam both Alexa capable and both in a group on Alexa. When I ask Alexa to play music it is only playingfrom 1 device within the group. This use to work and the only thing that has changed is that we had a sky box installed.
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Are both set as 'preferred speakers' in the group?
Yes both are set as preferred speaker
If you haven't tried it already, disabling and re-enabling the Sonos skill for Alexa cures a multitude of inexplicable glitches.
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