I’ve just set up my Sonos Arc and Move and when ever I ask Alexa to play a radio station, it constantly breaks up and even repeats itself. If I ask Alexa to play anything from Apple Music or ask for information, it’s perfect. The Move is In a separate room to the Arc and not linked. This has been happening for a few weeks now and it’s driving me mad.
Has anyone else had this problem?
Best answer by Scottie G
Hi Rowena. Thank you for your reply, but I’ve just managed to get it sorted after all this time. The fault actually lied with the Virgin Radio Skills in Alexa. All the most recent reviews were by others experiencing the same problems.
Once deleted the Skill, I now source Virgin Radio from another source and all works perfect.
thanks once again for taking the time to reply.