Home theater

Hi, I have a Sony Bravia 8 and have my Sonos Arc Ultra with Sub 3 and 2 Era 300sWhen I watch a movie doesn’t matter the audio format Dolby Atmos, Dolby Digital Plus etc, I get intermittent audio dropouts/glitches throughout the movie randomly and happens for a second around every 15-30 mins during the movie. Very annoying I have contacted Sonos support and after being through 6 people the 7th person finally knew what I was talking about and they said they are aware of the issue but have no information at this time. hopefully this gets sorted and they fix this issue in the next update.

For my home theater, should I go with the ultimate immersive set with Arc Ultra or with AVR? I don’t know if my rooms 7 ft drop ceiling with a 24-inch wide AC trunk running through it(covered with drop ceiling) will allow for the speakers to perform their best.

Hi, I’m having issues with Dolby audio being muffled. I’m using my Macbook’s HDMI port to connect to Valerion projector HDMI input 1, and then using HDMI eARC on Valerion to connect to Sonos Arc Ultra. I’m using VLC as a media player. I have a TrueHD Atmos 7.1 movie which plays audio as it should. But when I play any DDP 5.1 movie - the audio is muffled. No matter what I do, I can’t get audio to sound right even on Mono or Stereo setting, it’s always muffled. When I switch the audio output to AirPlay to Sonos, I loose the Dolby part but at least it sounds right. I tested it on more than one DDP 5.1 movies, all suffer from this.If I skip the Macbook and just use Valerion with a streaming service such as Netflix or HBO Max and connect it to Sonos with eARC, it plays Dolby Atmos as expected.

Not as great as I expected!!

Hello everyone,I'm having trouble setting up my remote control with my new Sonos Ray.My TV model is TCL NXTFrame 55A300W- I disabled Bluetooth on the remote control, so it now only works in IR mode.- I connected the Sonos Ray to the TV using an optical cable.- I configured the sound output to optical only.- The remote control learning function does not work on the Sonos app.- I tried hiding the receiver on the TV, but that didn't help.- I tried moving the remote closer or further away.- I tried quickly pressing the + button, but that didn't change anything.Has anyone else had success with this type of TV/remote?Thank you in advance for your help. 

Can I add a second pair of error 100s placed left and right of the arc. For additional sound 

cual  seria la mejor configuracion para una barra ARC mas 2 ERA 100 mas 1 SUB acerca de  graves, agudos, mejora del sonido, sonido en altura, etc?ya se que depende del “oido” de cada persona pero me gustaria conocer un ajuste general para una habitacion normal.

Just moved into brand new apartment. Started by having my 65 inch TV hung. I've purchased the sonos arc ultra, then added 2- 300's for surround sound, and finally a mini sub.At times - from the start it was perfect, and I could get it to work perfectly. But mainly through my phone, not the TV remote.Spoke with sonos support was told the internet was an issue. However I have excellent reception of internet and speed. It's worked many, many, times and failed just a few. However, now after the phone call and the testing, I can't get anything but the ultra. Excuse me, arc ultra to connect to the T. V please, can anybody help with any suggestions ideas? I'm wide open as I'm a new user. And I know I have a lot to learn. Thank you so much.

Hi all — looking for guidance from anyone running Sonos with multiple WiFi access points (non-mesh).Here’s my setup:Verizon Fios router (main router) in basement Additional ethernet wired WiFi access points throughout the house (not mesh, just APs) - first and second floor of home Sonos Arc + Sub + (2) play 1s in basement.  Different generations I believe, not exactly sure which. (2) Amps on first floor hard speaker wired to outdoor speakersIssue #1 –  Struggling to get my sub and basement settup The Sub factory resets properly (blinking green), connects to WiFi during setup, but then fails with:“There was a problem checking for updates”Error Code: 1,106The Arc is fully online and stable in the Sonos app, but the room shows:“Needs Attention”“Product – Not Connected”I’ve:• Power cycled everything• Factory reset the Sub 

I have a suggestion for great balanced sound when listening to music and it would be helpful when listening to TV as well. I normally sit on a sofa along the back wall facing the Arc Ultra on the front wall, with two Era 300’s just behind the sofa along the left and right walls, and two subwoofers behind each sofa arranged in an L pattern. I prefer to sit on either end of the sofa with the armrest which is closest to one of the surround speakers.The surround audio tv and music levels are set to -15 to try to get sound away from the surrounds and towards the Arc. All I cannot hear is music from either the left or right Era 300, which overpowers the Arc Ultra. I hear nothing from the Arc Ultra unless I get up and walk towards the front of the room. The solution would be to put a graphic joystick in the Sonos app, which would allow you to balance the sound anywhere in the room relative to where you are sitting. If you

My Review: My audio journey has spanned almost every configuration imaginable: basic 5.1 wired sets, LG soundbars, Sony AV receivers with Bose systems, and eventually the standard Sonos 5.1. I recently took the ultimate leap, upgrading via Sevenoaks to the full Sonos flagship setup: the Arc Ultra, two Era 300s, and a Sub Gen 3.Moving from a standard 5.1 to this 9.1.4 system has been a revelation. Here is my honest take:The Positives (+)The Gold Standard of Sound: Sonos is undoubtedly the king of the sound world. It offers a deep, premium quality bass paired with a crispness that is a joy for anyone who listens with "attentive ears." Once you go Sonos, you can’t live without it.Simplest Setup Ever: This was the easiest system I’ve ever used. Connect the Arc Ultra first, then add the other pieces one by one—the whole system bonds flawlessly. No tech-headache required.True Dolby Atmos: To truly enjoy Atmos, you need this specific ki

Arc won’t unmute after Apple TV remote mutes the volume 

Right, need some advice please. Current setup in a large conservatory I have stereo pair of fives at one end and stereo pair of ones at the other end, currently group together when playing music. I have just ordered a beam gen 2 and a sub gen 4. What would be the best setup, music would be the priority over TV. Do I pair the sub to the 5s then group the ones and the beam to play music, or pair the sub to the beam and then group the 5s and the 1s to play all together. Or setup with beam as 5.1 and put 5s as the rears and set to full playback for music. Any advice would be appreciated 

puis je dans un premier temps combiner, mon arc ultra mon mini caisson, a une seule era300 pour un effet virtuel (je sais qu’il n’y aira pas de stéréo, attendant la deuxième financièrement parlant merci

How can I raise the volume on my era 100's while not raising the volume on my arc ultra?

I have bought a Sonos Ray, Cant connect it to the WIFI apparently Sonos Ray doesn’t work with WIFI 7 does anyone know a work round

I’ve just ordered an AWOL Aetherion max projector, and I’m planning on an Arc ultra and Era 300 set up. I’ve just got off the phone with Sonos and they told me that their products are designed for use with TV’s not projectors and that there could be a syncing issue if I try and connect this set up to a UST projector. The projector does have an HDMI eArc connector. Before I spend a lot of money can anyone advise me if there may be some truth in what Sonos are saying or would I expect no problems at all? Thanks

First issue you don't have a category for Beam 2 on you user group signup!Second issue, I have my TV mounted on an arm so that I can move it, and I can't find a speaker mount that fits the Beam 2, and ideas?Beginning to regret buying Beam 2 - I have purchased and returned SANUS and other brands, they claim to to have a universal bracket but it doesn't fit. a and SANUS support is appalling' nah sorry non-existent.

A couple weeks ago after a firmware update, my Arc stopped communicating with the ERA100 surrounds. After a few days of hoping the problem would correct itself, no such luck. The error was “not connected’ for the surrounds. After trying several simple fixes (reboot, etc.) I ended up resetting the surrounds to factory. The Arc was working normally so I didn’t do anything to it.After a number of failures with the same result, I called tech (non)support.  Their analysis of the diagnostics was that the surrounds weren’t getting an ip address. We have a commercial grade infrastructure with a central dhcp server and multiple Aruba access points. The subnet is 255.255.0.0. The Arc is 10.11.190.x and the surrounds are 10.11.187.x, which are in the same subnet.The next step they want is a “complete network layout or network map. Including the make and the model of router.” For security, I hesitate to give such total information to anybody. So next, I took the s

I have had my Arc Ultra along with two Era 100 and a sub mini for about a month. This is by far the best sound I have ever had watching Movies, TV, etc... I'm incredibly satisfied... But.As title says, when I play PS5 games (only console I have), the in-game volume is way too quiet. The Sonos volume is adjusted to what I like (50/100) and volume is great in everything, TV, AppleTV, watching movies, etc... The volume is also right in the PS5 menu. Like, normal level across all devices. But in-game is way too quiet.My TV (LG C1) audio is set to HDMI eARC on passthrough. The PS5 is set to Sound Bar, Dolby Atmos (tried Linear PCM too). I have tried numerious combinations of these settings. No luck. When I'm in game, the Sonos app reports Dolby Atmos output. (Multichannel PCM 7.1 if I set the PS5 to Linear PCM)The in-game audio settings are not at play h

Hi, I have recently upgraded my entire Home Cinema setup and am getting results I don’t fully understand.When I play Dolby Atmos content (media in local network, often DDP with Atmos) I get different results shown in te Sonos app depending on where I play it:Plex app, client on Sony TV (Google TV) → Sonos app displays “Dolby Atmos”  Plex app, client on AppleTV 4K (3. gen) → Sonos app displays “Multichannel PCM 5.1” My question:Is Sonos simply not ‘labelling’ the audio format correctly in the Sonos app when playing via AppleTV, or is the audio actually being ‘downgraded’ to 5.1 and the Atmos being lost?Just for context, my setup is Sonos Arc Ultra (connected to TV via HDMI, eARC) Sony Bravia 8 II Apple TV 4K (Plex server running on macmini, content stored on NAS)

Hello. A few months ago I bought a Sonos Arc Ultra, 2 Era 300s and two Sub 4s. It's working on an 85" TCL TV connected to an Apple TV 4K. The audio quality is spectacular. However, I'm having two problems:When I leave the system off for 10 minutes, when I turn it back on, the sound takes about 5 seconds to be heard. It's as if the amplifiers are turned off and only turn on after receiving a signal via HDMI.The other problem is the lack of volume under certain conditions. I've done extensive research online, and absolutely everything in the TV and Apple TV setup is in line with what's needed to get the best results. I've also tried TruePlay in various ways. Few content can be heard satisfactorily in terms of volume without using at least 70%.For comparison, I also have a Bose 600 + 5" subwoofer, and the volume of both systems is very similar, perhaps a little louder with the Bose.I've tried using the Apple TV output only, but the volume results are the same

Hi all,I was curious if anyone had come across this issue, or a similar one, with the Sonos Beam (Gen 2) - Audio generating audio feedback? In this particular instance it occurred on the Thor (2011) blu-ray during Loki hammer scene, where Loki attempts to pick up Thor’s hammer. This is the only instance I’ve had of this issue and I’m wondering if it’s possibly the blu-ray itself but before I pony up for a new one, I figured I’d ask here.