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Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

  • 6,276 Topics
  • 32,200 Replies
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GuitarSuperstar
answered this question

Home Theater Speaker Layouts

You can only add two surround speakers to a Sonos home theater setup. I would use the Era 300s as surrounds with the Arc and use the One SLs...
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GuitarSuperstar
answered this question

Maximum amount of speakers supported in a surround sound setup for Home...

You can add up to two Subs (one must be a Gen 3) and two surround speakers to a Sonos home theater setup. So if you want to use the Era 300s...
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6276 Topics
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ggaattContributor I
posted in Home theater
Sonos Bean Gen 2 HDMI to optical not working

Hi,I have a Sonos Beam Gen 2 and all works fine with my TV via HDMI.I also have an old Karaoke system (Debra Pro X7 - https://www.amazon.co.uk/gp/product/B0B6C6LHN8/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1), which has optical inputs/outputs and works fine with my old soundbar.However, I cannot get it to work with the Sonos.TV HDMI to Sonos HDMI - OKTV Optical to Sonos HDMI (via Sonos Optical/HDMI adaptor) - OKTV Optical to Karaoke Optical to Sonos HDMI (via Sonos Optical/HDMI adaptor) - NO AUDIOTV Optical to Karaoke Optical to Denon Soundbox Optical - OKThere is obviously an incompatibility between Sonos and the Karaoke box but what could it be?The Karaoke box instructions does state the following "For different versions of optical fiber interfaces, some compatibility issues may occur. Resulting in no sound being output. This is due to the incompatibility of the optical interface version of the speaker.".As far as I am aware the optical is PCM in all cases so why won't it wo

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Corry P
8 days ago
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lauriecarterAvid Contributor I
posted in Home theater
Apple TV only outputs Stereo PCM on new Samsung?

HelloPreviously had a Panasonic TV + Beam (surrounds and sub) + Apple TV. Getting 5.1 no issues.New Samsung OLED and Apple TV will not output anything other than Stereo PCM.Firestick and Built in Apps showing 5.1 so it’s specific to Apple TV.Rebooted everything, reseated HDMI cable to everything. Done new TV setup on Sonos App.Not really sure where to go next?  Tried forcing 5.1 on Apple TV but I then get dialogue out of the surrounds!  

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Corry P
8 days ago
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NevenChromatic Producer I
posted in Home theater
Arc Ultra - not a good start

Hi all!ordered a new Arc Ultra 10 days ago from Sonos Europe. Even paid for faster shipping (2 working days). Still today I haven’t got it yet. Apparently, DHL service has some serious delays. I sold my Playbar and been stuck with my Tv’s speaker for too long :-(Also, will I be able to play atmos music on my Arc Ultra. It has nothing to do with the fact my TV is non eArc, right?One final thing. Many claim Playbar was/is better for stereo music than both of the Arcs. Your thoughts? Can’t wait for my new speaker.Neven

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Corry P
8 days ago
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ThjoolContributor I
posted in Home theater
Problem getting Dolby Atmos on my Sonos Beam Gen 2 from LG C4 TV

Hi, My Setup:TV: LG OLED C4 65 inchSoundbar: Sonos Beam Gen 2Rear speakers: Sonos One SL x 2 I have read all threads here in this forum related to the same problem but are unable to show Dolby Atmos in the Sonos App. I tried below that was suggested in another thread by GuitarSuperstar, but was unable to change everything but the first setting since that is greyed out.  HDMI Input Audio Format: Bitstream - this is greyed out on my TV and unable to changeDigital Sound Output: Pass ThrougheARC Support: OnThen play the film The Tomorrow War from the TV’s native Prime Video app and tell us what audio format is displayed on the Now Playing screen in the Sonos app. - I tried with the Lord of the rings series season one episode 1 (which says should be Dolby Atmos) Before changing the above the Sonos app said: Dolby Multichannel PCM 5.1After changing the above the Sonos app now said: Dolby Digital Plus 5.1 I am streming through the built in Prime app in LG TV webos. Any thoughts what need to b

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Corry P
8 days ago
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hapko66Contributor I
asked in Home theater
Same problem as Chris

New ARC owner here. Installed today (by the retailers installation service). It’s connected to the TV and that seems to be working. I have the Sonos app on my iPhone13 and have run through the setup (many times) and it fails to register. The app recognises the ARC, is connected (in “About My System”) and it is added to my “Family Room” but shows as “Not Registered”. I’ve reset the router, have both the ARC and the iPhone on the 2.4GHz side of the wifi. The ARC shows up as a connected device in the router admin. I’ve tried it with an ethernet cable. I’ve reset the app several times, done the factory reset on the ARC several times. Nothing I do seems to be able to get me past the register stage. My account on the Sonos website shows no registered products in my System.  It feels like there’s nothing working at the other end for the app to communicate with.  Any ideas?  Thanks.    Roman 

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8 days ago
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guyster1047Contributor I
posted in Home theater
Considering a new soundbar

Hi all, as the topic says, I’m considering purchasing a new soundbar. I have a current model fire TV, made by Toshiba, that does support E-arc. I also have a PC and a mac, that right now are connected to HDMI two and three, respectively, on the TV. I want to be able to use one or both devices, without turning on the TV, if I don’t need to. I am completely blind, so have no need to have a monitor on at all times. I am considering the Beam Gen 2. Will this device allow me to send audio to my PC or mac, without having to first turn on the TV? Should I consider an Arc for this? My main application for this bar is music playback, with some movies here and there. Thanks much for your help and advice. Guy 

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8 days ago
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cuthrobContributor I
asked in Home theater
Beam status light

Hi, I have the Beam gen 2 status light turned off in app.Over last week when I change volume with remote the light now flashes white.I’m sure I’d have noticed this before now.Does anyone else have same issue.

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Stanley_4
8 days ago
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Mabart2025Contributor I
posted in Home theater
amp wired speakers

Wondering if I can change the volume of my wired speakers that are in a surround sound configuration with my Arc soundbar through the amp. I don’t see where I can independently change the volume of my rear wired speakers?

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8 days ago
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BeakerAustinContributor I
posted in Home theater
Home cinema for large layout

 I would like to have surround sound for the sofa viewing position, and some kind of setup in the kitchen area so the TV can be heard. Any suggestions?

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Stanley_4
8 days ago
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Dcgman#1Headliner I
posted in Home theater
Sonos Arc & Sony Bravia smart TV

I bought an Arc to replace my PlayBase, which I love. I will be using my PlayBase on the Samsung TV in our bedroom. My 10 year old Sony Bravia KDL series (70”) has a hdmi arc connection which I found out when I connected the Arc hdmi cable to one of the regular hdmi connections. The Sony TV is not Dolby Atmos. So how do I get Dolby atmos through the Sony Bravia TV? Do I need a smart tv that’s Dolby Atmos? I will be purchasing the LG Oled tv sometime next year. 

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8 days ago
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MatclaneContributor I
asked in Home theater
Arc Ultra + Sub Gen 3 : Sub less powerful than before !?

Hi,I just replaced my Beam (Gen 2) by a Sonos Arc Ultra, in my home theatre system.But now, the Sub Gen 3 seems to be a lot less powerful.Before, with the Beam, when I pushed the Sub level adjustment to +2 or +3, i was able to balst the entire room… Now, even if I choose +8 on the Sub level adjustment, I feel it but very light. I can’t have the same “bass blast effect”.Obviously, I completely reinstalled the system in the App and reseted each element of my home theatre system when I installed the Arc Ultra (included x2 Era 100 at the back).Does anyone knows why this is happening (maybe someone at Sonos)...?Thanks a lot.

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8 days ago
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blockoContributor I
asked in Home theater
Arc Ultra with Powered B&W Subwoofer

I have an outstanding B&W Sub.  Could I use Arc Ultra and synchronize it for home theater?  Or could I use a Connect with Sub-Out to the powered sub I already own?  If not, has anyone placed a Sub3 or Sub4 in an enclosed box under a TV?  I want to build the sub into the wall cause my wife insists it will not be in the room...

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Airgetlam
9 days ago
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StarredContributor I
asked in Home theater
Era 300 upside down

If you install the ERA300s in a upside down position near the ceiling, do you have to change specific settings, or do you just need to run Trueplay? 

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9 days ago
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qmaurAvid Contributor I
posted in Home theater
arc ultra sub level

Hi,Earlier today I was playing with the placement of my sub mini to get rid of some unwanted boominess around 50hz.After finding a spot that sounds better, I noticed that if I lower the subwoofer level to the minimum (-15), the bass boominess at 50hz is back. And… it seems to be coming from the arc ultra!! In other words, it seems that adjusting the subwoofer level seems to affect how much bass is played by the ultra vs sub.I'm pretty sure this is not how things worked in other sonos soundbars I tried, or the sonos amp I own. In those cases the crossover frequency is set at a fixed level - anything above is sent to the soundbar and anything below to the sub. And the sub level is just a gain control for the sub output.But my feeling is that, for the ultra , sub level is controlling both the gain AND the crossover between the bar and the sub. I find this is making it harder for me to integrate the sub in my system (in fact, my usual sub placement no longer works, as it sounds too boomy f

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Stanley_4
9 days ago
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Droxy86Contributor I
asked in Home theater
beam gen 2 not outputting atmos

I have a TCL 55c745k TV and just purchased a beam 2. I am unable to get the soundbar to output to Atmos with Disney plus or 4k blu rays? My Xbox series x shows that without the soundbar, it can process Atmos, but with It plugged into the EARC with HDMI 2.1  cable, it says I can't output it anymore.  Please can someone help me with this, otherwise I may just sell it and find another way to output atmos

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controlav
9 days ago
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ChrisNewboldContributor I
asked in Home theater
dolby atmos passthru

Does anyone have an idea if Dolby atmos passthru can work through some of the cheaper LG nano tvs or not? Say, 75NANO82T6B? I have an Apple TV I use to watch most things that would supply the Dolby atmos, so I’m not needing the tv to natively handle it through its own apps, then passing via e-arc to Sonos arc (at present, hoping to upgrade to ultra).I asked lg but I think they misunderstood me asking if the tv itself could handle it. I’m thinking as long as e-arc it will pass the signal on?!ThanksChris 

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9 days ago
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RadicalDaddicalContributor I
asked in Home theater
My sonos ARC Ultra cuts out briefly every few seconds during Dolby Atmos video.

i recently bought a Sonos arc ultra with a sub gen 4. i hooked it up to my Sony a80L tv, went through setup. when i play Dolby Atmos content regardless from what source whether its MAX, Disney, ETC the audio will cut out for a split second (very fast but annoying) every 3-5 seconds. i have gone through my tv settings and made sure eArc is on auto, audio is set to passthrough, etc. nothing seems to fix the problem. the issue does not happen with non dolby content.

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9 days ago
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Jeremy HunterContributor I
asked in Home theater
Arc ultra Sub 4 and Era 300 synchronisation issues

I have the Arc Ultra/Sub 4 and Era 300 I have just removed the Era 300s from surround sound as it is so bad I can’t bear to listen to it any more. I think it is something like a synchronisation issue but the sound is horrendous. Anyone experienced this?

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Stanley_4
9 days ago
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bdaalexContributor I
posted in Home theater
Adding Sonos arc to a room with in ceilings for surround

Hi,I currently have in ceiling speakers powered by a multi zone amp using a Port as the source. The speakers are in the perfect place to be surround speakers for my TV, to which I am considering adding an Arc Ultra and sub. That TV currently has a different sound bar.If I do this, I would want to use the in ceilings as surrounds. First, I dont think the port is capable of this, so I would have to switch that zone to a Sonos Amp…. frustrating, but fine. I sill have a few issues and questions…The amp is in a downstairs audio closet but I am able to hardwire ethernet the Amp and the Arc to the same switch if necessary. Is there any issue that they are in different rooms? The sub would be in the same room as the Arc. In this configuration, my 4 in ceiling speakers are now bonded to the Arc meaning they are somewhat permanently “surround” speakers. In movie mode, no big deal, but in music mode, will they be “secondary” to the arc? In music mode, I prefer to have the in ceiling speakrs doing

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9 days ago
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BuyingadviceContributor II
posted in Home theater
beam 2

Hello, I need Atmos theatre sound for a portable projector - it has e-arc I believe  I have  a play base which works but isn't used much any more -  not sure if that has e -arc or if there is a work around  any advice how to bring the  play base into use ? Also  how to  “add”  to it ?  Or do I buy a beam 2?   I  dont want to buy an arc ultra as  this all has to be positioned within feet /  meters of the projector (cable length ) and put away  after the holidays until next year ?  Any advice please ?   

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Airgetlam
9 days ago
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Harmonia0_0Contributor I
asked in Home theater
no dolby atmos on beam 2 via roku stick and LG TV

I have just bought a Sonos beam gen 2 which I’ve added in to my home set up paired with an OLED LG C2 tv and a Roku 4k steaming stick.I have the beam connected by the arc port on the LG and then the Roku stick by an additional HDMI port.i can get Dolby atmos and Dolby 5.1 fine on the LG’s native  apps but only get stereo PCM for the same content on the Roku.  have tweaked all the relevant settings on the LG  ie pass through etc as well as custom digital output to Dolby digital on the Roku stick.I had read that the Roku stick was capable of Dolby Atmos so I’m presuming there must be some setting on the LG which I’m missing. It’s not a deal breaker having no Dolby atmos on the Roku as I can get it on the native apps but would be better if I could.

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9 days ago
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RestubContributor I
asked in Home theater
Surround volume with music

When I play Spotify from my Sony tv the volume on my ERA300 surrounds is very low but if I play via Bluetooth the surround volume is fine, any fixes for this? Thanks

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Corry P
9 days ago
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StrandkacheltjeContributor I
posted in Home theater
problem connecting sonos arc ultra with samsung tv

Hi, trying to connect our new sonos arc ultra to our 10 years old Samsung smarttv. Using the hdmi cable that came with the sonos.The soundbar works, but connecting with the smarttv doesn't. It says "interferes with another HDMI device.I removed all other devices and tried other hdmi cables to connect the arc.I shut down and restarted the wifi router. I can't find the sound settings in the tv menu, to check for the CEC settings.Don't know what to do more.The soundbar works well with the mini woofer and another sonos speaker.But we want to use is as tv soundbar ofcourse.Can anybody please help me any further?Thanks!   

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Ken_Griffiths
9 days ago
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turbalfTrending Lyricist I
posted in Home theater
placement of era 300 in my tiny space opened on a large one, couch against wall

Hi there, here is my tiny home cinema space, and I need some advice please :)As you can see, one side is closed and the other one (where I stand to take the photo) is open to a large room, next wall (behind me) is 4m20 from the end of the couch.The wall of the tv is 2m50, the couch is 2m60.Left wall and TV wall are 3m30 away.I intend to switch my sennheiser ambeo max + B&W sub to a sonos arc ultra, mainly to use my ace headphone and avoid disturbing my daughter’s sleep.I plan to add later a sub (maybe a mini so it could fit in my TV bench) and some surround speakers.My choice would be the era 300 because I watch a lot of atmos content, but how to place them...There is no more other half so I can do whatever I want :)I was thinking about move a little forward the couch (maybe 30cm and improvise a home made thin shelf to fill the void), use stands or wall mount.But if it’s ok I can just wall mount the era 300 without moving the couch.Unfortunatly the era 300 would be very close to th

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9 days ago
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RamenContributor I
posted in Home theater
integration of dolby atmos flex connect to set top box

Sonos should consider integrating Dolby Atmos FlexConnect into its set-top box as it would mark a major advancement in delivering superior sound quality for home theater systems. This cutting-edge technology would enable users to expand their setup effortlessly by adding more speakers while maintaining distortion-free audio, regardless of where the speakers are placed in the room. 

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Airgetlam
10 days ago
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