Talk Sonos Products

This may be buried in another topic, but a specific feature we’ve used for years is still missing from the latest July 22 app update (80.05.04): the ability to play or shuffle music from the a folder view of our local music library.I used a shelved Play:1 and a backup iPad to create a second Sonos system in order to test today’s app update (with the latest firmware). I was not especially surprised to find that feature is still missing since it’s also missing from the web player. Those controls are available in the “Songs” view of the library, which suggests the developers may have decided to only provide the function in a view that has individual songs. Having them in the folder views was admittedly an inconsistency given that none of the other non-Songs views had them, but it was a very useful inconsistency for us.

How do you update your firmware 

Hi - I am trying to setup a new PORT to my Denon stereo system that consists of a receiver, CD player, and Tape player - I want to connect so anything I play on the CD/Tape players will play on my Sonos speakers throughout my house. I looked thru the questions here, but honestly I can't figure it out - any help would be appreciate. Thanks!

If I have one single line in source (let’s call it a record player), and 5 Connect:Amps.I’d like the single line in signal to be used by all the Connect:Amps so can be heard in all rooms simultaneously. For what it’s worth, all the Connect:Amps are in the same location.I feel this is probably going to be either straightforward or not possible? Thank you!

It’s getting “better” and “better” with every update, now iTunes compilations are multiplying and no content can be played when selecting them. And some artwork is still missing, although it loads a little bit faster at least. This app and company is a joke, seriously. I just went back after a few month to see whether it works now, and it doesn’t. Worse, now the apps from the iPhone are no longer reliable to even play ANY music... 

I have M4B files that are audiobooks with chapter info and cover art as metadata.The cover art shows up if I use the PC or web app, but not in the andrioid app - not a big issue, but annoying.The big issue is that there is no way to move through the chapters. The “Next” button plays the next track.Is there a change I need to make, or is this something that will be addressed?Thanks,Mark

I've had The Frame (2019) TV [QE55LS03RAUXXC] for a couple of years now, and I'm planning to buy the Sonos Arc. Will these two work together? I've read a lot about connectivity issues (such as sound cuts) related to the HDMI eARC function on newer versions of The Frame. However, since my version only supports HDMI ARC (not eARC), will I still experience those sound issues? 

Hi.   I have some old legacy Sonos S1 items - including a Play:3 (from 2012).   I am gradually replacing components in order to have a full Sonos ‘S2’ set up.    Does anyone have advice what current S2-compliant speaker would be similar in size and output etc to the old (lovely) Play:3?    Thanks !    Mike

Hi all, First post here so hi everyone! I’m renovating and putting in a home gym which will also double up as a cinema room & golf simulator. My room is approx 8m x 5m and I’m looking to put in Sonos speakers so that I can listen to music when using it as a gym but then also have speakers that would work well enough when using as a cinema room. Ideal situation is that I have one speaker set up that works well for both so I was thinking one of the following options but am not sure if they would work. So I would love some feedback and I’m open to other suggestions. 4 ceiling (or other type) speakers: Could this work as surround i.e. two for rear left & rear right and then two for front left, front right & centre? Does a pair of Sonos split right and left and can two Sonos also incorporate centre as well as front and right? Soundbar plus 4 speakers: Whilst I’m pretty sure all cannot be used together (is this right), if I had a soundbar and 4 speakers, would I be able to use th

Since the app update the ‘continue listening’ section within the BBC Sounds music service doesn’t work - whenever a title is selected it just starts from the beginning. Is this likely to be fixed anytime soon, because it’s really annoying?

Hi, I have just purchased an Arc and a Sub and have a couple of questions.Does Sonos products work without an internet connection? What data is sent out by my Sonos equipment (and to who/where does it end up)For security reasons I switch off internet access for all devices which are not essential, eg, the television (I used AppleTV instead), my printer, etc. So these devices have wifi access but no internet. I tried doing that with my Sonos system but found some unusual behaviour. First, the sub stopped working and only came back when I restored internet access, and second, I cannot use Trueplay when internet access is off - why? Why on earth is internet access required for local functions? I am guessing this is a bug? Surely the system should operate completely without internet access? What happens if Sonos goes bust? I am considering returning my equipment but am hoping this is a bug. (Will Sonos see this? If not what are the support options to get an official response?)Thanks in adv

Today I successfully updated to the latest 16.3 Firmware and Windows Desktop Controller.I subsequently performed an “Update Music Library Now” from the 16.3 Windows Desktop Controller.Now any Sonos Controller (including SonoPhone, SonoPad) show multiple entries for each compilation album when viewing Albums.Just an example shown below... Does anyone else have this issue?Ross.

I have a Sonos 5 in a large living room. It's fine. I want to add a single speaker in the next room so the music is uninterrupted as I move around. Another Sonos 5 is too much money. Stereo listening is not a priority as it's two separate rooms.Any suggestions? Era 100 or Era 300 or other?Thanks 

Can the Sonos Ray soundbar be synched with Sony remote controls?

Before I look elsewhere, are SONOS planning on producing a CD player in the near future?

I just downloaded Radio Tunes app on my phone which plays my favorite 90s and 00s songs and was wondering how do I connect it to my Sonos home system. Please any help with this?

Following the recent Sonos update, the desktop application refuses to add the library. Despite numerous results on search, Sonos seemingly is refusing to resolve the 913 issue.It was suggested I move the library to an external hard drive. Which I did and now I get the 1002 error. Sonos resolution to this is meaningless and doesn’t help. Apple Music will play through Sonos but the Sonos app refuses to load the library which means I can’t play any music using either the desktop or the mobile app.Has anyone found a solution this to and please in plain English. There are a lot of answers which are gobbleeegook...

I am trying to add a preowned sonos sub gen 2 to my home theatre which has a playbase and sonos play 3 surrounds.When flashing green light appears and I press the join butyon, the flashing green light changes to orange and afyer a few seconds it changes to steady amber.After some minutes I receive an error message that the sub cannot be added.Also, many minutes later the flashing green light returns.The sonos system is running on S1 software.There are other components in the building, namely, 3xmove, 2xplay 5 gen1, 3x bridge.I need help to add this sub.

The order of albums doesn’t make sense and there’s no sort functionality to fix it. This has been an issue going back over 6 years. Will this ever be fixed Sonos? See the attached examples where Little Simz latest album is not at the top of the bottom but 6 from the bottom of the list!

I have an ipad air 12.9” M2 6th gen 2024. Trying to trueplay the ARC I get device not supported. The official trueplay page does not list this model as Not Supported or in Coming Soon.Will trueplay be supported or is this a bug?

How do I activate atmos my system seems exactly the same. Beam 2 Sony 2023 tv .

The title says it all. The new app does not have that function anymore. Please bring it back or black-out the background in the now playing mode. Thanks!

Hi. I have 2 era 300’s set up as a stereo pair. One is connected line in to a Sony turntable so I can listen to vinyls. I want to be able to switch now and again to make them part of surround sound set up in same room. I want them as rear surrounds to a beam and Sub when watching movies. I understand there is no quick way to do this. (Which is frustrating) so I have to unpair the dress then set up as surround sounds via beam setting. My issue is, I cannot unpair the 2 erra 300’s. Just keeps saying unable to unpair check network. I’ve tried unplugging all devices, factory resetting the erras. Still can’t unpair them. Spent an hour on the phone to Sonos and still facing the issue. They’ve told me to unplug everything inc router, sky boxes etc. I can't do that everytime I want to switch from surrounds to stereo pair. Any advice is welcome. 

Hi Folks, there’s an unofficial Android TV app being developed, the developer (not me!) is asking for people to trial it before it’s released.The developer has been really responsive and communicative re. anything I’ve suggested so far, and the app is looking really promising. It may well be the exact thing that I’ve been looking for to replicate the “now playing” screen used by John Darko in his YouTube videos when reviewing audio equipment- but the Sonos.There’s a reddit community here with details of how you can join: https://www.reddit.com/r/TVONOS/And github here: https://github.com/robwebset/TVONOS-Public

Sonos lists Hardware Version and (Software) Version in its System Info. Is there any quick place to find the highest (Software) Version that supports each Hardware Version? This would be useful for cases like my Connect models that seem stuck in the past but I can’t clearly figure out why based on existing S1/S2 documention.