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Talk Sonos Products

What Sonos product is best for you? How do you expand your Sonos system? Have a Sonos tip or trick to share? Show off your setup and your products here.

22568 Topics
Justin_21
Justin_21Avid Contributor I
asked in Controllers and Music services
EQ Shortcut in 80.

I made the critical mistake of accidentally upgrading to 80.0 FML 😡Am I missing something, what happened to the much celebrated eq shortcut which then had quick access to the speaker settings for things like sub levels? Where is then system information in setting to see what version I’m running and each speakers network info? The UI/UX is so terrible. What a massive step back in usability.   

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Justin_21
6 months ago
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LizaJaneContributor I
asked in Advanced setups
connecting amps

Reconnecting my amps after a new modem/router was installed at my house. 

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L
6 months ago
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onthelistbabyTrending Lyricist I
posted in Components and Architectural
Fixed/Adjustable/Pass Through setting no longer available!

 I am trying to switch my port fro fixed to variable output but the setting is no longer available in the iPhone or Windows apps! anyone else having this problem? How to fix?

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6 months ago
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Chris_EngContributor I
posted in Headphones
ARE THE ACE HEADPHONES REALLY A SONOS PRODUCT>

They sound terrible, OMGMy $12 earbuds are way better !!!Did the cheese slide of SONOS cracker, or is there a problem between the phones and my phone!!! ( tried everything, no tech support , sending them back !!) 

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jgatie
6 months ago
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kassey22000Enthusiast II
posted in Controllers and Music services
User Poll

Not counting prior issues/problems/up-down grades to the apps/equipment in the past.How many hours of your personal time have you spent trying to play audio/music from your Sonos whole-home-wireless-audio system with the new app?  4hrs + and counting here...YOU?

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6 months ago
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bananabonanzaContributor I
asked in Speakers
Multiroom: Sonos One SL + Sonos Roam

Hi.I already have 2 Sonos Roam speakers and I am considering buying a Sonos One SL. But I’m unsure if a can play music simultaneously on the three speakers. As far as I can find on google the Sonos One SL does not have the multiroom function - but the Sonos One has it. Is that really true?

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6 months ago
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Doc1Contributor I
asked in Portable speakers
Really

 

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D
6 months ago
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Woz64Enthusiast I
asked in Controllers and Music services
What happened to Wolfgang's Music and Relisten?

These are the two music services I utilized the most on Sonos and they are gone? Starting to to wonder if I shouldn’t look for an alternative to Sonos as between the loss of streaming services and the garbage new App I am starting to wonder why I bother with this system. I can just mirror everything from my iPad to my stereo and get rid of all the expensive Sonos products….

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6 months ago
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Artwit69Contributor I
asked in Controllers and Music services
Is the system forcing Desktop users to the not-ready-for-primetime "upgrade?"

After I lost the use of my I-phone controller to this poorly engineered “upgrade,” it appears my Roam speaker will not connect unless I “upgrade” the controller. I can run the rest of my system without it. Will this new requirement as of a day ago cause me to lose what functionaity I have? I have been using TuneIn streaming. Am I at risk to Sonos-only that you folks can charge for?

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6 months ago
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Silvan747Contributor I
asked in Controllers and Music services
downgrade to s1

I want to downgrade my play 3 to S1 but in the Sonos 1 app I end up with thank you and you can upgrade to S2 and in the S2 app I cannot find the option downgrade to S1 as I follow the instructions on the website. How can I downgrade?

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S
6 months ago
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WatchMcGruppContributor II
asked in Controllers and Music services
Album/show date not appearing in LivePhish

In the new app, LivePhish now seems to be working pretty well (or no worse than other parts of the new app).  I can mostly get playlists to work.  But I noticed that when you play an album it isn’t showing the album name (which is really the date of the show).  See screenshot. 

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Corry P
6 months ago
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furacaoprProdigy III
asked in Controllers and Music services
Bug report: Station name not being displayed on Now Playing

Hi @Corry P / @Jamie A / @Sotiris C., so many issues with the new app and so many threads, that I don't know if this one has been discussed yet, so I would like to report it to be sure it’s on the backlog:I use Amazon Music and I listen mostly to their Stations. When I play a Station, the Station name doesn't appear on Now Playing, just Song and Artist names.In 16.1 and before it always appeared. Could you add it to the bug backlog, please?Thanks

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Corry P
6 months ago
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Smart HomeContributor I
asked in Speakers
which generation of Sonos Sub is it?

Hi,I would like to know which generation of sub is it please?Note sure whether it's Gen 1, 2 or 3.Serial number starts with 1707xxxx (see pic) does it means it's been manufactured in July 2017?Many thanks in advance for your help. Moderator Note - Removed and recorded serial number

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Jamie A
6 months ago
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Borgvardt68Contributor I
asked in Controllers and Music services
New Sonos App

Aften updating to the new Sonos App, Lots of my favorits are gone or dosent work any more. I have had contact to helpdesk, but they couldn’t help. It’s still not possible to search for music! I have been very glad for my Sonos, but with no help and an App there doesn’t work. It’s still not possible to search across my music services. When are Sonos going to do something about it or fx. Roll this bad update back? 

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6 months ago
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ShumphoContributor I
asked in Controllers and Music services
Alarms

Like many, I found the removal of the alarm functionality with the new app roll out really annoying. I rang SONOS and the chap confirmed it was a miss, but sit tight as they would release a fix.Since then there’s been two new versions/updates released, including one yesterday. But neither fixed my alarms. We have the new app on several devices and none work - thankfully I’ve the old app on my i-pad that works beautifully.To be specific; I can SEE all existing alarms (that i set via the old ‘gold’ app), i can access each one and make changes - but when i tap ‘save’ nothing changes. It also lets me start to add a new alarm, all settings, time, etc - but again when I tap save, the new alarm doesn’t appear.System wise, I’ve c.20 components across six rooms.I can’t get a straight answer from SONOS - given the above, is this issue supposed to have been patched and if so, it’s a ‘me issue’ and I need to try and find a fix or is the patch still pending from SONOS and we should sit tight?Any he

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6 months ago
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SergeVContributor I
asked in Home theater
Sonos Beam Gen 2 have side firing speakers

I would like to purchase a Sonos Beam and would appreciate your response. My room has an elongated shape, the TV and bed are opposite each other on the long sides and at the same time not in the center of the room. That is, there is a little less than three meters between them. From the soundbar to one wall it will be less than a meter, and to the other it will be a little more than three meters. Since Beam has side firing speakers, wouldn't it turn out that the sound goes not to the side wall, but to the opposite one? Do you think it’s even possible to buy a soundbar with side firing speakers given this room configuration?

1223
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6 months ago
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RcdiverContributor I
asked in Headphones
Sonos Arc : If I connect to my system can everyone else still here over the air ?

I want to use Sonos Headphones while everyone else listens to Arc and surrounds normally. I need to improve my speach recognition so the sound does not have to be too loud for everyone else.  

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jgatie
6 months ago
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TonyDuck77Contributor I
asked in Headphones
sonos ace queries

I have recently purchased a pair of Sonos Ace. However, a couple of issues so far..The wear detection doesn’t seem to be working? It’s definitely turned on in the app. I’ve tried it on Spotify and Netflix yet the streaming still continues when I take the headphones off. Anyone else having issues? The noise cancellation/aware button on the headphones isn’t always responsive and you have to press it a few times before it acknowledges the change. Anyone having the same issues there too?Apart from those the headphone are fantastic and impressive sound quality and noise cancellation.

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6 months ago
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JedukContributor I
asked in Controllers and Music services
New App with Napster and Iphone 14

I am getting errors every time I use the new app to search for anything and nothing opens. My music provider is Napster Rhapsody who Sonos originally promoted when I first got the system  the new app is virtually unusable now - help!  

140
J
6 months ago
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P_SContributor I
asked in Controllers and Music services
Problem starting a radio on LiveOne using ANDROID controller

Since the last app update I can’t start a LiveOne radio from an android controller, I just receive the message ‘Something went wrong’However, I can:play an album from LiveOne from the Android controller start a LiveOne radio from the Windows and IOS controllerI tried to reboot everything, remove the service from the account, remove the app from the device, reboot the device … no success.Also, it looks like the ‘SLEEP TIMER’ was removed in the latest version - or let’s say that I can’t find it anymore.Any suggestion will be greatly appreciated :)  

16313
P
6 months ago
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florismkEnthusiast I
posted in Controllers and Music services
Who else is frustrated with the new alarm time picker

So the new app sucks in many ways. Here's one. Now that the Alarms function has returned to the app, I find that the time picker to set the alarm time is horrible to work with. Tiny font, hair trigger scroll wheels. Olympic eye-hand coordination needed. Is it just me?

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6 months ago
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BalzaContributor I
posted in Speakers
No power to gen 2 sub

Hi,I have no power with Gen 2 sub. It isn’t the power point or lead issue. (I am an electrician). I have a 1st gen sub that is going strong so I think gen 2 sub’s have a power issue. Paying over $1000 for a sub that doesn’t last 5yr is pretty average.I had a move that the battery stop charging alsoI love Sonos. I have use there products for around 10yrs. I have play 1 x 2, play 3 x 2, play 5, playbar, beam, sub x 2, move and amp Over the last couple years I have experienced the most problems with the app (bugs/delays/app closing). Maybe Sonos needs to go back to there original scope of make a couple of amazing products instead of lots or average ones that can’t outlast their originals  Cheers

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6 months ago
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Sonos CubanosContributor I
asked in Headphones
First impression of Sonos Ace

I've been using Ace for a few hours now. First impression:Setup was easy Sound excellent, including the bass Wearing comfort great Quality good, but not perfect (one ear cup not cleanly finished, volume control sometimes jams slightly) Battery life - as far as I can tell after a few hours - is good. Switching to the soundbar works easily Noise canceling mode great. Aware mode not, I hear rustling background noise (white noise). Signals when switching noise canceling mode do not sound differently enough, so you don't know which mode you are in when switching Quieter/louder/pause is needed more often than switching the noise canceling mode, so the reverse order of the two right buttons would have been better. Headtracking mode is great. But can be annoying when walking around, so a button to switch it on/off would be helpful. Perhaps an update could make this possible via the noise canceling button? Price is also ok if you take advantage of the 15% upgrade bonus for existing customers Th

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6 months ago
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DomlyonsContributor I
asked in Controllers and Music services
new app needs recall and or rebuild

I recently updated the app on iPhone for Sonos and I’m sorry to say it’s an utter car crash. The original app was excellent worked perfectly so I could link to my NAS and play music, use streaming. It was great. This new one is terrible. My NAS is inaccessible streaming start and stop is slow and uncontrollable. Could you please give us the option to role back to the original app, recall the frankly embarrassing app you have recently released, or release an update that fixes these problems. Looking at your forums, I’m not the only one who is less than impressed. Looking forward to your rectification. Kind regards Dom

2314
D
6 months ago
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NetteHContributor I
posted in Controllers and Music services
Setting up Sonos 1 and streaming/playing from BorrowBox

I have a Sonos One Gen 2 which was working OK with my android phone for about 9 months. I now have a new phone and cannot set it up.  I have tried rebooting the router, reinstalling the app, factory resetting the Sonos.  A recommended solution was to rename the 2.4GHz and 5GHz channels on the router.  I don't want to do this as our other many applications around the house would need to be updated too.  The router has not changed and was working fine with Sonos before.  Any help on  this issue?  And finally, I listed to audiobooks from BorrowBox and cannot find anyway to do this with the Sonos.

1441
J
6 months ago
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