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Contributor I
November 1, 2024
Answered

Can I connect sonos arc ultra to play:1

  • November 1, 2024
  • 19 replies
  • 9008 views

I just upgraded from sonos beam to the new sonos arc ultra. I have a pair of play:1 speakers. Can I use them as surrounds?

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Best answer by Mr. T

Potentially a bug in the app/device firmware as Sonos confirmed the Play:1 would not be a compatible surround with Arc Ultra.

19 replies

sam2024Author
Contributor I
November 4, 2024

Potentially a bug in the app/device firmware as Sonos confirmed the Play:1 would not be a compatible surround with Arc Ultra.

Once you factory reset the Play:1 it got added as surrounds and they work fine. Now Sonos may realize it later and remove it in the next app upgrade.

I am also frustrated by the feeble bass response when using ultra and sub gen 3. Sonos beam sounds better with sub than the ultra( trueplay). I will be returning the Arc ultra at this point as this product may be good as a standalone soundbar but does not integrate well with the existing sonos components.

Prodigy II
November 4, 2024

another poor look if confirmed but they have been out for a long time now. little computers don’t last forever.

"I saw the Stooges and the MC5"
Lyricist I
December 8, 2024

This is very confusing. In our family room we have a setup with a playbar (series A100), a sub(series A100), two  play 1 (series A101). Rest of the house we have a ton of other sonos devices.  We put a stop on updating the entire system due to the poor application. 

My question.Im looking to upgrade to get Atmos and eARC.  For Sonos, can i replace the playbar with a ARC (or ARC Ultra), or do i need to replace the entire setup?   

Or should i just move on to another brand?

Thanks for your help

Kenneth

Stanley_4
Grand Maestro
December 8, 2024

The Arc would be a simple replacement.

The Ultra might have issues with the play 1s, Ones if you have them would work, as would Eras.

I'd go with the Ultra in any case, I  think it is a nice upgrade of the original Arc. Mine is on order and I'll be moving the Arc. 

You'd need to be on the latest version to add either. The good news is the Sonos App is much improved, still far to go but a big step up from May.

Lyricist I
December 8, 2024

Thanks, as you wrote there might be issues so probably not sustainable to say on the Sonos platform. For example, we have Sonos amps and speakers in our dining, family, guest room, in the garage, outside, kids rooms etc. the recent app mess ( really no recent improvement)made me consider to drop the whole platform idea. It’s fine to upgrade a room unit here and there but if one pushes us to upgrade all it’s probably time to drop sonos.  Love the sonos product but not the sonos product management.

Trending Lyricist I
January 21, 2025

Same. Playbar —> Arc Ultra is a no go for me now given I’m using play:1s as rear. Might as well consider different system if I need to change all speakers anyway. Don’t like the feeling of it esp. when Play:1 proved to be capable.

Airgetlam
January 21, 2025

Likely a hardware issue, since the PLAY:1 was designed and manufactured so long ago. At some point, the ability to access and process newer data streams would be compromised, so Sonos may have bit the bullet and made this choice, probably to some amount of internal resistance, but still necessary. 

Bruce
Mr. T
January 21, 2025

Likely a hardware issue, since the PLAY:1 was designed and manufactured so long ago. At some point, the ability to access and process newer data streams would be compromised, so Sonos may have bit the bullet and made this choice, probably to some amount of internal resistance, but still necessary. 

Unlikely a hardware issue as users have added Play:1s as surrounds with Arc Ultra and I’ve not seen any subsequent post from said users complaining about the surrounds not working.

The official response Sonos gave on Reddit for Play:1s being unsupported surrounds was also nonsense.

Trending Lyricist I
January 21, 2025

Likely a hardware issue, since the PLAY:1 was designed and manufactured so long ago. At some point, the ability to access and process newer data streams would be compromised, so Sonos may have bit the bullet and made this choice, probably to some amount of internal resistance, but still necessary. 

Unlikely a hardware issue as users have added Play:1s as surrounds with Arc Ultra and I’ve not seen any subsequent post from said users complaining about the surrounds not working.

The official response Sonos gave on Reddit for Play:1s being unsupported surrounds was also nonsense.

Totally agree. Even leave the pairing option open but stay “not officially supported” will make their customer happier.