Talk Sonos Products

Is there a scaleable icon for the Sonos Roam when displayed in the file manager of Windows OS.  

I have an LG OLED CX TV with a Sonos Arc. I want to stream Atmos TrueHD movies from my PC however some research suggests that I will need an Nvidia Shield to allow lossless TrueHD Atmos. Without an Nvidia Shield the Sonos Arc downsamples the audio stream and removes the Atmos metadata so it becomes regular Dolby Digital 5.1.However the Sonos Arc only has a single HDMI connection and the LG CX only has a single eArc HDMI connection. So... would I get lossless Atmos if I connected the eArc port on the TV to the Sonos Arc and then the Nvidia Shield to a separate HDMI port on the TV?Thank you.

I write to share my solution to enable the Sonos S2 Controller to access my Mac music library; it has been frustrating but I believe the solution is quite simple. First, I have a Mac mini (M1, 2020) running the latest version of macOS Big Sur (version 11.5). My music library is located in the default location. I have the Sonos S2 controller installed on my iPhone. My Sonos system has a Boost, Playbar, Play 1, and Roam. The problem was that my Mac would not allow the Sonos controller to access my music library.To make this work, go to the Apple Menu and click on System Preferences. Then, click on the Sharing folder. Then check File Sharing. Add your Media folder to the Shared folder list. Once you add the folder, you will see several users with privileges listed. Add SonosDMS with Read Only privileges. While you are here, please write down the Computer Name; you will need this information for the final step. Close the folder.Next, click on the Apple Music application. Go to the menu bar

I tried everything, ARC from TV, optical from TV, to using HDMI to optical extractors, Google Chromecast DOES NOT provide Dolby Digital (AC3) 5.1 sound when using Netflix or Prime. Only Dolby Digital Plus that is not supported by Beam.I tried Fire TV stick, and it does work well.I have an old but really good “dumb” TV, and I’m not buying a new one anytime soon.2 conclusions:Beam has a poor codec support, and inability to have HDMI passthrough with DD+ is annoying as hell. eARC is not widespread enough yet. Sonos, please give us HDMI passthrough on HT devices… Don’t make us buy $200 Arcana eARC extractor for the Sonos Arc. Google doesn’t give a [bleeep!] about Dolby Digital (ac3) support. Support forum “volunteers” doesn’t care and give you non-answers. No real support is available. It would be nice if Sonos could talk to Google on implementing transcoding from DD+ to DD. We the normal people can’t get any replies… I’ve pinged Sonos on Twitter about this, no reply.Sonos, can you please

Que se debe activar en la app s” en el apartado “sonido comprimido”?

We use the Sonos arc only for tv fidelity. I use the app to adjust volume-but tv volume varies greatly depending on what we watch. Really a hassle to keep phone nearby and set volume for each show. This is not a problem w our previous surround system or when we use the tv speakers alone. We bought the Arc only to improve tv sound fidelity (system is in cavernous great room w open walls) which it does-except requires constant adjustment.Disappointed that the arc can’t maintain consistent volume across tv shows.can you help?

I just got a Sonos Beam today, with the intention of using it as a speaker for my PC. I plugged it in via the optical cable attachment, plugged in the power cable, but my PC isn’t registering that it’s plugged in. When I hit the test sound button, I hear nothing.To make matters worse, the Sonos app is completely bugging out as well. I connected it and paired the Beam, then it says that there’s a problem and I need to finish setup. But then it says that it can’t locate the Beam, even though it literally just connected to it about 1 minute prior.I’ve tried reinstalling the app and trying over 2 times now, but nothing worked. I tried changing the audio formats on Windows 10 in case the Beam can’t support a specific frequency, but no matter what frequency I choose, it doesn’t play anything.

My Roam that died about 1 ½ weeks ago and I immediately tried to reset/reboot by using troubleshooting steps on the Sonos website with no luck.  Then I tried the Sonos chat and, after asking me to try everything I had done before, they told me I had to call Sonos support .  After talking to S support at least 7 times over 5 days and having them require me to send a video of the reboot/reset steps I had taken multiple times, they finally sent me a RMA to replace the Roam.  To get S to send the replacement before they received the dead Roam, they required me to pay full retail (I got a discount by having an S Connect) which they promised to refund after they received the defective Roam.  After having not having the use of the R for so long, the option of waiting for a replacement until they received the dead R was a non starter for me. I received the replacement today and it seems to be performing well.  We’ll see how long it takes them to get the refund to me as they received the dead R

Hello!Every time I go to play music from spotify, I choose to output the sound on "Kitchen + 2" to get it to play on my Sonos speakers. After music is started on the rest of the speakers, I open the sonos app and add the Move to the group of speakers where I'm playing music.Is there any way to get the Move to stay among the other speakers so I can play music on them all right away? (I would also love to have spotify default output to sonos, but I guess that’s a spotify issue and not a sonos issue?)

Are you really not supporting multichannel PCM on the newly announced Arc? Why? It’s not a licensing issue this time. It seems like there is always something missing with your home theater products.

Hi guys,This is my first topic here, I hope I can get some help and maybe also help others. I already own a sonos Beam which I really enjoy, I’m in process to build a house and I’m planning to get the sonos Amp and in ceiling speakers to pair with my Beam as surrounds. My question is, can I place the Sonos Amp inside of a Rack cabinet in another room and connect both Amp and Beam to my local network by Ethernet cable? Would this work, or do I have to place the Amp near the Beam? Thank you all in advance.

Hi!I have Sonos Arc + Sub 3rd Gen. + 2 Symfonisk as surrounds and now trying to buy new 65'' TV that works without issues with Sonos so I need advice what to buy (or what’s works for you for uncompressed Atmos).This is what's important to me:- TV has working/stable eARC, no issues, sound does not cut out etc. when playing uncompressed (TrueHD) Atmos from external source (HDD via TV USB OR HDD via nVidia Shield..., content is 4K TrueHD Atmos)- must be 4K, price around or up to 2600$/EUR- preferably not OLED (afraid of burn-in, I'm using subtitles all the time/alot), but if you know/have that kind of combo and it works ok please do recommend anyway :)- VA panel if possible, good/great contrast and picture quality (good black levels, minimum blooming...)- TV will be used in moderately lit room with some possibility of controlling room lighting- streaming is not important because my internet connection is not so great- only models that can be bought in Europe (or will be available soon)Tha

Not sure if this message board is a good place to give app feedback, but here goes:The Sonos app keeps presenting me the banner “The Sonos S2 app is now available Check Compatibility”.Couldn’t the software automatically determine compatibility without prompting me? I have 3 devices, 2 of which are not compatible with S2, and no amount of prompting me is going to make a difference! Not a big deal but just annoying that it keeps coming back even after I dismiss the message.

Is it possible for me to use the beam as a mirror for for phone and tv to make ex(Netflix / Hulu) pop up on my tv and have the sound go through the beam? Basically is it possible to have the beam act as a screen mirror and not just as a audio mirror ?

My laptop was running WIndows 10 20H2 and the Sonos app was running fine. A week ago my laptop upgraded to Windows 10 21H1 and since then the Sonos app doesn’t work anymore. When starting it gives a few popups about updating itself but that fails. I deinstalled the app and tried from scratch but it doesn’t want to install anymore.This is the error I get when I try to install: 

The room plays such an important part in the sound. Could Sonos please enable the Trueplay feature or provide a more sophisticated equaliser/dsp on the Sonos Port and Amp?  Sonos Port and Amp are priced as Sonos premium products and don’t have this feature yet their cheaper products like the One do.Other companies like Marantz, Lyngdorf, NAD offer room correction for their amps without knowing the speakers so this can’t be the reason for not including it. If Sonos added such a feature to their Port and Amp it would give them a significant competitive advantage compared to more similar priced products. Thanks.

Hello, all. I’m brand new to Sonos and have been doing research on upgrading/updating my current 5.1 home theater setup (LG OLED55B7P TV, Yamaha receiver, center, front surrounds mounted to wall, in-ceiling rear surrounds, JBL subwoofer). My goal was to see if I can eliminate the Yamaha receiver (I no longer have any other components connected to it), and also eliminate the center and two front surround speakers … but continue to use the rear surround in-ceiling speakers and my existing subwoofer.I thought that Sonos Arc (for center + fronts) and Sonos Amp (for rears and sub) would get me there … but it sounds like I will NOT be able to use my existing JBL subwoofer in this configuration, is that correct?  Because (if my understanding is correct) the Amp will disable the subwoofer connection when the speakers that are connected to the Amp are used as surrounds?If that is the case … then, damn!!  So close.  I won’t be pulling the trigger on Sonos.  Are there any other options that would

In a 30 minute video Peter Pee over on YouTube compared the iPhone 6,7,11, SE2, 12Pro & 12Mini in a somewhat standardized Trueplay method.  The frequency response results are all very different, offering a different sound depending on the device used.I am wondering if some of the newer dialog issues reported by Arc owners could be linked to the device they used during Trueplay.  Some users here have reported that turning Trueplay off gives them back some midrange, vocals or brings the Arc back to life.  This video could show why that is for some.TL;DR the iPhone SE2 & 12 Mini offer the most desirable Trueplay results. The disappointing 12pro results are shown the 22:00 mark. by showing the frequency response from the Arc by itself, no sub, no surrounds. Before in the grey line, blue being the 12Pro.What device are you using? Let me know how the tuning works out for you. I added this to home theater as this involves the Sonos Arc. Links are in bold. Is iPhone 12 the best Truepla

Apparently my One SL updated to S2 last night, even though I have auto-updates turned off (as I wanted to avoid this happening). I called Sonos support, who informed me, after much troubleshooting including a diagnostic report, etc., that the update was forced through to all SL units. Resetting my unit didn’t help, as this is apparently irreversible even though I didn’t initiate it.As someone who currently relies on a mixed system of old and new speakers using the S1 app, this seems like a really bad customer experience. I was basically told “yes, we did this. No it can’t be reversed. You have to use two apps now”. At least if there had been some notice of this change I wouldn’t have wasted hours troubleshooting and calling support.Anyone else have this happen to their One SL?I’ve been using Sonos heavily for 10+ years and have mostly enjoyed and recommended it often. In fact, I had just ordered a Move and was going to add a few other units (just moved to a bigger place), but am a bit

Hello AllI have two connect amp with sonos ceiling speakers. Both working on S1 app, I can group them and all. Now thinking of adding speakers to the hallway and living room. i was thinking of getting Play 5 - Gen 2. I was wondering if i can group them all together to play the same music in all of them. or I better be looking at Play 5 Gen 1 speakers?

So it’s a rather new model TV and I just can’t get anything other than stereo I’m using a Sonos Arc, Sonos Amp connected to Sonos ceiling speakers and a Sonos SubI have the TV setting as per the following(Don’t worry about the wires, it’s not finished!)Tried Netflix and SkyTried turning the TV on and off at the mainsTried a full factory reset of the TV

I need a longer power cable for my Arc. I’d say 5 meters should do it. Can I use a generic non-polarized IEC C8 cable?

I’m downsizing from a house into an apartment and trying to adopt a neighborly spirit while compromising my movie-watching experience as little as possible - “but wait, the topic says ‘dual subs’?”I want to use a Sonos amp to drive a pair of bass transducers to get the shake of heavy bass while having my gen 3 sub turned down low-ish to be a good neighbor. Is it possible to have a mixed pair of dual subs in the Sonos app without killing surround sound? I’ve seen workarounds that involve creating a second room to group but my understanding is that that would negatively impact surround sound/Atmos.

I’ve been banging around sonos site for awhile trying to figure this out.I understand Sonos AMP is 2 channel.I understand that if you want 2 Front, 2 Rear, you get 2 AMPs.What I don’t understand is:How do 2 AMPs act as one zone together? what about the center channel? (if you don't want a sonos soundbar) does it actually do true 5.1? or does it treat each set of speakers as stereo How do you handle the multi-sources? I have Apple TV and Nintendo Switch for example. Does Sonos AMP have Airplay2 directly? So it appears as a speaker to broadcast to in IOS devices? If so, what happens when you have more than 1AMP meant to power one zone?Any help would be appreciated! I like the idea of migrating to Sonos over time, just can’t figure out this first step of gear I need.

Wondering if I I have a Firestick 4K connected to TV with Sonos Arc,  could I play music on the Echo/Alexa everywhere group?  Thus using Sonos sound bar like an echo device for multi room music.