Talk Sonos Products

I just purchased a Move for my outdoor living area and noticed it required S2 Controller. My Home theatre system currently has a SUB (Gen2), Playbar, and 2 x Sonos One SL. I am using an Bridge and i have a old Connect that I am not using in my new home.  Sonos is offering me trade in credits on the Bridge, Connect and the Playbar (even though the Playbar will still be supported on the S2)2 questions. First, Bridge to Boost upgrade? Yes or no?  I have read the articles about connecting directly to my WiFi versus using the Bridge and creating a Sono separate network.Second, They had recommended that i upgrade the Playbar and are offering the credit, if i upgrade what would be the upgrade?  they have 3 sound bars (Ray - Beam and Arc) my thinking is the Arc would be my upgrade for a home theatre system i have using the Sub and the 2 One SL’s?

I am using Roon with my main Hi Fi system and was thinking of buying a Play 5 for the dining room and wondered if it is possible to stream to the Play 5 from Roon ?

Will prime app on sky q get atmosi know netflix Disney not supported on sky q box

Hey guys truly supernew to this forum. But i throw out a question. I’m building and extension and want to have nice sound in the rooms. Thinking ceiling speakers in the rooms and a woffer and a bar in the livingroom to make the movies come to life. Using the ceiling ones as back speakers. Any toughts?  Thanks! 

Hi teamI recently bought a Beam Gen 2 but have noticed that when watching Disney+ content via the app on my TV that content does not play the audio as Dolby 5.1 even though the show or movie says it supports in in the details tab. Standard broadcast TV and Prime plays in 5.1 but not Disney+.Has anyone else encounter this or know how to rectify it?

I’ve got an outdoor space that we recently expanded. Right now I’ve got two speakers (NHT O2-ARC’s if it helps) running in Dual Mono Mode but with the new space three speakers would fit better. I could fit 4, but it really feels like overkill.  Will running three speakers long-term from the Sonos Amp cause any problems with uneven volume from the speakers, longevity concerns for the Amp itself due to uneven load across the channels, or anything else I might not be thinking off? Thanks everyone!!

Hi! We are building a custom home and need help choosing between the following setup options. Our plans and drawing of the fireplace/TV are at the bottom of my comments.Arch + two in-wall speakers in the rear with an amp.  5.1 setup with architectural speakers. Center speaker would have to be above the fireplace and below the TV. 2 in wall speakers (right+left with no center) around the fireplace wall with two in-wall speakers in the back wall.Notes/questions:-The two rear speakers in the back wall will be located above the cased opening to the kitchen.-Our fireplace wall is streamlined so I worry the Arc would be a little bit of an eye sore.-Our great room has 14 foot ceilings. Is this too high for Arc?-Would we receive the same audio quality with options 1 and 2?-Would it be too much (too many speakers) if we added two in ceiling speakers in the kitchen? Or do you think the system in the great room would suffice?Thanks in advance for your input!Amanda 

Hi all,I can’t seem to get my Ray via the app to recognise my Hitachi TV remote so that I can adjust the volume (the remote still only adjusts TV speaker volume). When setting up (volume up x3) the Ray flashes, but the app says it can’t detect a remote and I can’t find a set up/ help guide to fix the issue.I’d appreciate any ideas! I’m using the hitachi TV alongside an Apple TV. Thank you so much. 

Hi all - I have a Connect and currently have it set up to receive audio form my turntable’s preamp and then output to two active speakers, it sounds lovely. I have a headphone amplifier and DAC set up to listen to audio from my PC, laptop or whatever I connect to the DAC and want to see if I can somehow listen to the “line in” from there. My question: has anyone found a way to stream the audio from a Connect or Port to a laptop or PC? Kind of a reverse set up. I would like to listen to my vinyl using my headphones sometimes rather than having to listen through speakers.My desk set up is not too near my connect so it would require a lot of RCA cable to connect the output of the connect to my headphone amplifier. 

We recently purchased a new home with ceiling speakers already installed. In order to get them working do we need do purchase and amp?  

I have both sonos one and play one using S1 app and has been working fine until recently. Cannot use spotify in S1 app as it is saying I need to update app for it to work - link then wants me to update to S2 app despite the play 1 being incompatible. I am left being unable to use spotify for my system which is what I mainly use it for.I have reset apps, deleted and downloaded, restarted system but no joy. Anyone have any tips?

How to fix this? 

We have a job that requires 4 in-ceiling Sonance AS38RS Speakers. Another zone would have 2 Sonance AS38RS Speakers.I just want to know will a Sonos Amp be able to handle 2 or 4 of these speakers or should we use a passive amp and Sonos port?AS38RS Impediance is 10 ohms nominal; 8 ohms minimum (100W max) each

I have an Arc plus two Ones and a Sub to form a surround system.  I’ve noticed that TruePlay completely reduces the surround levels making way too quiet. Even turning them up +5 or so doesn’t sounds right. It’s a small room but it sort of defeats the purpose of having surround if you can barely hear it.  Turning off TruePlay and manually setting the surround distance to “2 to 10 feet” adds all the ambience back.  Anyone else experience this?

Theres a ton of questions on this and other forums about surround speakers not working well when PCM (Stereo) feed is detected and it seems there is a setting missing from the “Surround Audio” page of the controller.This is especially the case in my set up, where my speakers are used primarily to fill the space in a large area so that music primarily fills the room, this set up works really well with stereo audio sources and really comes to life when we use surround sound (and apple spatial audio does this well).However every time we come across a video source where stereo (PCM) audio is present, the ambient rear speakers just are not powerful enough to fill the room. We have the option for Audio sources in the “Surround Audio” settings that allow for Ambient or Full Music Playback which is great for audio, but we need the exact same option for Stereo PCM (Video Equivalent) - Maybe this could even be solved by a tick box that just says “apply these settings to PCM Audio”Obviously I rea

Hello. Before I return my speakers - I thought I would check here for advice/ideas. I have 2 kids who do not have tablets/phones in their rooms. They do have their own Spotify accounts on my family plan. I bought 2 gen 2 Sonos One speakers hoping I could put then in their rooms and set speaker 1 to leverage Alexa to play Spotify account 1, and speaker 2 to leverage Alexa to play Spotify account 2. I see that I am able to associate multiple Spotify accounts within the Sonos app, but it appears that I can only able to select 1 account to play on either given speaker. Further, when 1 speaker plays music, the other speaker is not able to play different music. For example, if speaker 1 plays song A, and speaker 2 starts song B, then speaker 1 stops playing song A.  My goal is to allow kid 1 to listen to Spotify account 1, and kid 2 to listen to Spotify account 2 at the same time, without conflict, and to have this able to be controlled via voice controls. Do I have any options here? If not

I have a set of Dali Rubicon 2 stereo speakers that I was planning to be run by a Sonos Amp. I have been told (not tried yet), that the Amp will not have sufficient power. The setup is primarly to be used as a stereo for music, but I also wanted to be able to connect TV sound.  Any recommendations how to setup my stereo speakers?Can I use a Beam connected to the TV and stream audio to a Port connected to external amplifier for the speakers? Will the be a delay?

Bonjour J'ai actuellement un système sonos 5.0 composé d'une playbar et de 2 sonos play:1 en surround pour le home cinéma et une chaîne denon df107 pour la musique. J'ai pour projet de remplacer tout ça par le sonos amp nouvelle génération associé à deux enceintes bibliothèques qui restent à définir connecté en HDMI à la tv. J'ai plusieurs questions à ce sujet :- est-il pertinent de remplacer une playbar, pour laquelle je suis déçu de la spatialisation stéréo, par un sonos amp ?- que penser de l'effet surround généré par les 2 play:1 associé à l’amp? Les effets sont ils bien gérés? Existe-t-il une dégradation à ce niveau là par rapport à la playbar?

I contacted Sonos 3 separate times to find out what devices support Trueplay (please do NOT send me links to Trueplay compatible devices on Sonos site. I’ve seen it and it doesn’t tell me anything.) I was told that the iPad gen 8 WAS compatible with Trueplay so I bought a used one and come to find out it doesn’t work. I was also told by others on forums etc. that it would work also. Between this and the last update I’m at my wits end. Why can’t Sonos put out a complete list of every individual ios device that supports Trueplay. Now I’m out hundreds of dollars. No, I don’t know anybody that I can borrow a device from. Can anybody tell me exactly which iPads (not iPhones) support Trueplay please!!! 

If I watch tv I cant hear the people’s voices clearly as they speak. Can it maby be my optic cable?

 I am in the process in getting a new TV (Samsung Frame) which will be mounted over a fireplace. I previously had a setup using a Sonos Sound Bar , Sub and two Ones. Mounting a Sound Bar (even the Arc) is not going to be feasible above the fireplace. What option do I have for TV sound without using a Sound Bar?  (e.g. just using the two Ones perhaps)? Thank youAnthony O.

That's it... That's my question! Reasons please... Thanks in advance community.

I have an ATV connected to a projector. it goes through an Arcana before the split HDMI feed gets to the projector and Arc  When I finish using the ATV, I leave it at the Home Screen. It is set to sleep after an hour’s inactivity currently, and I’ve previously tried it with sleep disabled. There is no HDMI-CEC on my Sony projector so the only thing that controls my ATV is me, with the remote, and the sleep function. Fairly regularly (maybe 1/5 of the time) when I turn on the projector then try to wake my ATV I get no picture or sound. I can successfully ask my iPhone to Screen Mirror to it. This makes me think the ATV is functioning and waking up, so I’m assuming the Arcana isn’t noticing it waking.  Does anyone else have this setup or this issue?

I have an ARC and LG C8 connected via the HDMI ARC port. About 6 months ago, the sound started not to come out of the ARC and when I tried to turn up the volume, I received this volume bar at the bottom of the tv with a green music note merged with the bluetooth symbol. I disconnected and rebooted everything, some times the problem would fix itself, sometimes nothing would change. I can’t figure out why it’s doing this… I’m in the process of purchasing a new cable to see if that’s the issue. I have ran a diagnostic - 740537237Has this come up before? Is there any solution beside someone blowing me off and telling me it’s the TV or something else?  

Is SUB compatible with SONOS 5 gen 1 AND 2?