Talk Sonos Products

Hey guys, so I’m a bit of a novice when it comes to this kind of stuff. I’ve searched a few times on here and I’ve been able to ascertain that the ARC can’t play DTS-HD tracks, but this is where I get a little lost.I have a LG CX OLED connected to a Panasonic 4K bluray player with a Sonos Arc + Sub + 2 x ones for surrounds.  Trying to play Scream 2 4K which has a DTS-HD 5.1 track. The Sonos app says it is playing Multichannel PCM 7.1 and it sounds pretty awful. Very soft and not at all powerful.  Am I doing something wrong ? Or is there a bit of a workaround ?  Sorry I do appreciate that this has probably been asked ad nauseam but just feeling a little lost :(

I have Sonos Arc since 2020. and a playstation 4 pro. Sonos never worked with PS4 like its other straight-forward features.  I wonder if there is anyone in the world has succeed connecting them? will there be any PS support come to Sonos? Since Sonos overrides settings and doesnt support PlayStation mutes everything; and the forgot putting a turn off button on it, i have to plug it off while playing PS Sonos drastically decreases my gaming comfort, fyi who has a PS and would like to consider buying Sonos system Moderator Note: Combined two posts so it doesn’t look like topic has been replied to already.

Requesting Sonos to have the option by end of 2022 to early 2023 to be able to install front right and left front speakers to a home theater setup to get dedicated right and left sounds from it's own front speakers.

I have surround system with Arc + 2x One SL. I have already Trueplay-tuned that system with my Iphone 14 Pro Max, which has iOS 16.0.2. Now I have recently added also Sub Mini to that system without any problems, but when I try to Trueplay-tune the whole system, I get error message that Iphone is not supported ??? Any idea, what could be the problem and silution ?

I have a projector, Arc, Amp and 2 Subs. I had purchased an HDFury Arcana and had nothing but issues with the unit their tch support helped as much as they could.So I purchased a new Epson projector, LS12000, with eARC. Source is a 4K Apple TV.The CEC works perfect from the Epson remote control. The system is now reliable enough for my family to use. I’ve also remapped, using Pro Control, a Lutron Pico to control the projector and lighting in the room. One button turns on the projector and lighting and another turns everything off. Next, I’ll be looking to hack the Atmos and install in ceiling speakers and use the internal amplifiers, hopefully it’ll offer better sound.  

Any advantages to Toslink/Optical or Coaxial connection for using an external DAC with a Sonos Connect?

Hey everyone, I'm a bit of a novice when it comes to all things sound. Love my Sonos system and just got the mini sub for my Beam + One setup. I’m struggling to figure out where to place it in the room. The best spot space wise is on my entertainment unit behind the TV.I know it’s not perfect, but how much bass quality am I losing with that placement?Thanks!

I just bought me a Sonos Beam (Gen 2). Attached to my LG tv via HDMI Arc.When listening to TV everything is fine. But streaming form Netflix, HBO the sound is very hard to control.When I turn op the volume to listen to the voices, then the Music and sound effects is way to high. Going the other way around, turning volume down for music and sound,  I can’t hear the voices.I have tried enhanced speak and night mode, but that does not help. It’ s like the sound and music is 3-4 times higher that the voices.Very annoying especially late at night trying to watch a movie without waking up people sleeping.Any suggestions? Otherwise I have to turn it back, I can’t live with it as is.

We all know the complaints and issues with the sound profile being changed on the Sonos Arc through recent updates. The majority of people picked this product based on its sound profile and most likely listened to the set up in the store, friend or family's house, etc. Changing the sound profile on the product after its been purchased without giving an option to keep it as original as absolutely ridiculous. The product was bought. Changing it without the ability to remain the same or change it back to how it was at purchase is sooooo odd that I have to wonder what they were thinking. I think we have waited more than enough for a "fix" or way to return it to before. Something needs to be don't and soon.

Hello my fellow Sonofiles,I own a BEAM which I set up just in front of my TV. I use it mostly with the TV, but also occasionally for music with AirPlay, mostly rock and jazz. I am very pleased with the audio quality.I have been thinking lately of adding 2 ONE’s, in the back of the room, left and right. The idea is to pair them with the Beam, and play together.The thing is, the financial effort would be substantial and I want to be sure it would be worth it.So the question is: adding two ONE’s to my BEAM, do I get a substantial improvement over just the BEAM, for both the TV and music, or not?Please share your opinions if you have been in my situation.Thank you. 

It appears that the recent Sonos update, 13.1, is broken with regards to non-ASCII characters in files when updating the library. I have a job that daily generate 30 playlists, and the format of the name of the playlists is Pnn Artist - Albuim.m3u. They are located on a NAS from Synology that I have had for quite a few years.For instance, there is a file of which the name is P05 - Järngustav - Tiden läker inga sår.m3u. But in the Windows controller, this appears as P05 - Jrngustav - Tiden lker inga sr.m3u. In the Windows controller I see a square with a cross in instead of the å and the ä. Another example is P23 Cicala Mvta - Live at 磔磔- 結成20周年記念.m3u. Here all Kanji characters comes out as question marks. And it is not only matter of prettiness; when I open the list, there is nothing there, and I can’t put it into the queue.This was working without problem until yesterday, until it was broken. It obviously needs to be fixed - and fixed soon! 

Received my Sonos mini sub. Set it up, power light is on, no difference to the music? Anyone with any ideas.  NICK

Hi, can I connect Sonos Five with a turntable to my existing Sonos One (stereo pair) and still keep the stereo function as shown in the picture below? 

Hello friends,Unfortunately, today I'm saying goodbye to the LG C1 screen that served me faithfully, since I'm moving to a super bright living room, so the OLED will not having great affect  with daylight.I ordered a Samsung QN90B and I have a full Sonos system (Arc, subwoofer and 2 speakers)From a short reading on Dr. Google I understood that there is a problem with Sonos and Samsung.Does anyone have that setup and/or the same style  like the one I bought and can share their experiences of using both products together?I would love to receive any recommendation on the subject!

If you are lucky, it will last over a year (until the warranty expires) then die. Dead. When contacted, supports’ solution is to sell you another. If you refuse this option and are willing to spend over an hour proving that it is, indeed, dead and arguing that you will not accept anything other than replacement and being placed on hold (repeatedly), they will finally relent and agree to back their product.  You need to be made of tough stuff to buy a ROAM. If not, heed my advice and DO NOT BUY A ROAM

I currently have following setup:Playbase, Sub, 2x Play 3 for movie and music. All speakers combined to a surround set.I want to change the old play 3 with new 2 x Sonos Five for better sound for music. And I want to use these speaker as well as surround speakers in the rear of the room.That means all Speakers (Playbase, Sub and Sonos Five as Sourround Set.The Sonos Five can play Ultra HD streamed from Amazon.Does I will have also this quality when I use the Speaker together with the other speakers? Or need I separat the Sonos Five from the other to get the full resolution.    

Hi I play Spotify on my phone or laptop and stream this to the Sonos Beam (is also connected to hdmi arc connected to my Sony android tv). When I stream from Spotify directly to the Sonos setup everything is ok.But when I play audio from the Sony android tv and play the Android tv app from Spotify it only plays the beam. And not the obeying the Sonos beam + stereo Sonos one group setup.    Also the sound quality is also less on the beam only (android Spotify to Sonos beam).I want to display the current song on my Sony in my house. And Spotify online displays a tiny rectanglewhen I play and manage this from phone or laptop.Any suggestions? 

sorry for my poor english since end of september, tracks i have listened from youtube music on Sonos doesn’t appear in my Youtube history on other apparels ( PC or phone)any idea?KR   

I am designing a new home with a 37ft x 20ft great room / dining / kitchen area.  I would like to have music for casual listening, it never needs to be too loud and won’t need multiple zones in the space.  I would like to add 1 Sonos amp along with a Sonos One in order to have a voice assistant.  For ceiling speakers, would 4 be enough to run off the one amp or would 6 be necessary?   

I upgraded to a new TV that supports Dolby Atmos, eArc, etc. I often stream content through an Apple TV 4K which does a better job than the TV’s native apps or any of the Firestick products.Currently the set up is Playbar, Sub (gen 2) and two Play:1 surrounds. I ordered a Beam Gen 2 to replace the Playbar to take advantage of Atmos content. (Sorry, Arc, but your price and mounting system made you impractical for my setup.) Question 1: Playing music via my Apple TV seems to be the only way to get Atmos/Spatial music into the system. I’m fine with that for the moment. Right now when playing TV content it automatically goes to speech enhancement mode, something I absolutely want when watch video content. So this comes on automatically when playing music via Apple TV. Does this impact music audio and how? Will I have to remember to turn speech enhancement on and off manually to take best advantage? Question 2: Since I still love my Playbar, I’m thinking of putting it in a large room (no TV

Our old computer system (iMac G5 2014) was hosting our music library which was running two Sonos Play 5 (get 1) speakers without issues. Each speaker had a unique name, and I was able (via the controller) to turn each speaker on and off individually.That computer died a few months ago. I went to hook up this same system to a different mac (Mac Mini 2017 vintage), and after a few tries got the system working, but with only one of the two speakers. When I open the controller interface (I updated the software upon moving the system to the new computer), the option of adding/selecting each individual speaker no longer exists. Instead, the only addressable option is a group name I had given the two speakers.So, how do I reconnect the second speaker into the system?

I recently removed my Sonos Arc/Sub/One SL system from my TV Room and installed a Sony audio system on my Sony TV. I preferred the Sonos system so after a couple of days I removed the Sony audio system and I installed back the Sonos. But the problem now is that the Sonos sound is badly affected. Bass is boomy both from the Arc and the Sub and there are screeching, harsh sounds from the rear speakers.  Only other change I made is I installed EU plug to UK plug adapters on the end of the power cables. In Cyprus where I live power plugs/sockets are the same as in the UK but for some reason Sonos ships its products with EU plugs. Before I plugged the EU plugs (2 pin) in the 3 pin sockets but I thought it was better to use an adapter now. What can I do to fix this? I did the TV setup in the Sonos App but still no change. I thought of resetting the TV and the Sonos speakers too but I would like to hear from someone on this forum first.

How can I disable the Sonos iPhone app haptics (volume slider) without disabling haptics globally in the iPhone settings? If no control exists, please add it. 

14.16 is released, any luck in improvement? 

Hi - Has anyone successfully group a stereo pair of Play 1s in the same room as the Connect? I have a Connect set up and a stereo pair of Play 1s set up, but the S1 app won't let me have them be in the same room. If I select "Porch" for one of them and then attempt to set the same room for the other, "Porch 2" is then listed in the room choices and not just "Porch." Arrgggghhh!