Talk Sonos Products

If my 2013 playbar is not compatible with the V3 sub which version is compatible with the S1 app/playbar? Is my only option to buy used sub?

Hello everybodyI have a question about a home teather system.I already own a Sonos Arc + 2 Sonos One Sl (as surround back channels) + Gen 3 Subwoofer.I'd like to add two Sonos 5s as front channels alongside the TV as front L + R channels.In your opinion is it possible / useful?Thanks and bye

Hi, Just wondering is someone has the answer to this ??I’ve just put my Sonos first gen in my bedroom & set it on a new Samsung tv & connected to optical cable & I can’t control volume on tv on the tv control. I done some digging & it seems that it’s not possible to control volume on tv control. Anyone found a away round it ??. I’m happy to use my phone but the Mrs my struggle 😂. Thanks for your time. Tony

Dear Sonos, You make great speakers, but your app sucks. It doesn’t just suck, it sucks a**. I have loads of gadgets and apps to control them: routers, switches, smart home devices, smart speakers, etc. But never have I seen such a poorly designed app and associated hardware integration. I don’t even know where to start. Installation, adding devices, removing devices, adding services, vanishing speakers, vanishing services, things magically appearing after being absent for days. Honestly, just start from scratch and give us a world class app to go with your world class speakers. It’s not gonna be easy, but it will be worth it in the end. Thanks.  Moderator Note: Modified in accordance with the Community Code of Conduct.

I’m looking into getting a Sonos Home Theatre system and I have been getting conflicting information from reps at Best Buy and (old) posts on the sonos community.Can the following set up work for a true 5.1 surround system; 1 x Ray, 4 x OneSLs, 1 x Sub (gen 3) ?Also, will the system mesh into the three IKEA speakers I’ve got already for music?I’ve seen (very old) posts that say ‘no’. And I spoke to reps at Best Buy who say ‘yes’ (some times definite and sometimes ‘hypothetically’)

I am currently trialing Tidal Hifi and playing it on a stereo pair of Sonos Ones.The Tidal App on my Android phone lets me stream to Sonos and I have the streaming quality set to the highest available. I can also use the Sonos app to select Tidal music. What I would like to know is whether there is a difference in the music quality using one or the other. I find the Tidal app better to use.Thanks in advance for any of your insights.Andrew 

In my SONOS system I have:3xPlay:11xOne (Gen 1)1xPlaybar1xBridgeall have Upgrade Eligible | Get 15% off.If I take advantage of 15% off from any of the devices listed above and add Sonos Sub (Gen 3) Wireless Subwoofer Black to my cart, will I be able to purchase this speaker at a discounted price even if this speaker is now on special offer on the SONOS website?Is for example Play1 Upgrade Eligible | Get 15% off, entitles me to purchase Sonos Sub (Gen 3) at a discount?

Hi I have a sonos arc sub and two ones in one room and I want to set up a playbar and sub in another room how do I do this

There’s been a lot of discussion around this issue but I’ve seen no definitive answer from a Sonos rep so let me try asking based on my personal setup. I have a Sony PS5 connected to a Sony AG9 OLED via the HDMI 1 port (enhanced). That TV is connected to a Sonos ARC via the HDMI 3 port (eARC, enhanced) with the Sub (gen 3) and x2 One SLs.The TV sound settings are as follows:Speakers: Audio System A/V sync: Auto eARC mode: Auto Digital audio out: Auto 1 Digital audio out volume: Max Dolby Digital Plus output: Dolby Digital Plus Pass through mode: Auto The Arc has successfully output Dolby Digital Plus, DD+ and Atmos in testing with various Android TV streaming apps including Netflix, Prime, Disney+ and Apple TV+. So the TV using it’s built-in apps are performing great. The PS5 however is a different story... The PS5 settings are as follows:HDMI Device Type: AV Amplifier Number of Channels: 5.1 Audio Format: Linear PCMThe Sonos App tells me that the audio in this configuration is Multich

This has probably bin covered alot so apologise I'm new to sonos Iv bought an arc sl ones a gen 3 sub and a 5 And i cant get them all the play what I'm play on my oled lg tv can I get some help please

I’m wondering if pairing a Sonos beam with my pair o Play one speakers is a good idea to enhance the sound of my music only setup 

How do I transfer/download personal iMusic playlists to Sonos? 

Curious if you would change any of the following settings on this Sony. Arc , sub, one SL’s. 

I am trying to figure out the simplest setup to play my turntable on my two One SL and Beam Sonos speakers. I have a receiver but would like to avoid using it if possible.Can I directly connect my turntable to a phono preamp, and then connect the preamp right to the Sonos Amp (avoiding need for receiver)? If doing this, could all 3 speakers play the sound at once?Or is there a better way/better product than the Sonos Amp?Thank you!

Does the Project Phono SB that Sonos sells on its site include a preamp ? Thinking of getting one , hooking it up to my Play 5, and running it through my sonos network which includes two Play 1s. Will this work ? 

What is the best way to totally destroy my Sonos Play 1 speaker. I am so tired of it losing connection to my wireless and losing connection to my Google assistant. Then the ap is terrible trying to get it reconnected. Good sound. But will sound better when I run it over with my car.

Brand new Sonos Arc, subwoofer, and 2x 1SL’s.   Brand new Samsung QN90B.   Sonos is hooked up to eARC port with high speed new HDMI cables.The Dish gives 5.1 sound on regular tv channels and Amazon app on Dish.   But when I stream Netflix movie through Dish app, it’s flat stereo sound and nothing from rear speakers.If I use the Netflix app on the Samsung tv, I do get 5.1 sound.Why?And where on the Sonos app on Android phone does it show what the sound quality/type is?  

sick to the back teeth with Sonos messing around with updates think of selling up and trying someone els, one week it sounds ok the next it sounds terrible

Hi I want to connect my turntable to Sonos Beam Gen 2, sub mini & 2 x Sl's.  I have two questions 1. I currently have turntable connected to vintage marantz amp to external speakers.  I no longer want to use external speakers but want to connect to my Sonos surround setup.  My turntable has pre-amp & I have connect gen 2. Will connecting connect gen 2 to my marantz amp improve sound over connecting directly to turntable?Question 2. I'm new to Sonos so do I connect the turntable (Connect gen 2) to my current setup entitled lounge (TV surround sound) or should I set up another group titled turntable with same speakers? Hope that makes sense.Help much appreciated.

Hi.I own two Sonos Play:5 (Gen 2) speakers. As a stereo pair.Would they be compatible with the Sub (Gen 3)?Thanks

Hi, Hello I have a set Sonos Beam; Sonos OneG2. My question is : I want to set up surround sound, does it have to be two Sonos OneG2 and Sonos Beam or could it be Sonos Beam, Sonos OneG2 and Sonos One SL ? thank you very much for your help in this matter. 

Hi there,  I have just got the Sonos ARC and the audio format I get is Dolby Multichannel PCM 5.1 but no Dolby atmos. My tv Philip 58PUS8556/12 support Dolby Atmos, the hdmi is connected in the e-arc and enable it. I have tried several times with different films without success, Can anyone assist me? thanks

Seen a few answers for this but i’d like one from Sonos.When will Trueplay be available & work on an iPhone Se 2 ?I have tried setting this up with an older iPhone 8 still would n’t happen.I have the latest version of the app & all software.

Does the One SL go to sleep when not in use?  

I'm thinking about setting up a Sonos system in my master bedroom to drown out traffic noise. The idea would be to connect a streaming device via Bluetooth and play loud but peacefull sounds, like rainstorms, waterfalls, etc. I do this already with a small sound machine and it works ok but would really like to totally surround the bed and have flexibity in what I play.I am assuming that I don't really need any bass for this and wondering what type of Sonos system would work and how many speakers/ what equipment I would need. Note there is no TV in the room.