Get help with your Sonos Era, Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk.
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I inherited five Sonos Play speakers from my father, who recently died. Would love to be able to use the speakers but the app won’t let me until I’ve logged in as the owner. I’ve tried factory-resetting, assuming I would then be able to take over as the owner (I don’t have the UN and PW info), but I never get the green light. Any ideas how to get them to work?
Hi, I have an Arc Ultra + Sub Mini + 2 x Ones.Yesterday my son while we was listening music, put the volume to 100% with an Alexa command.It was only some seconds, but, do you think could have damaged the speakers somehow?Thanks!
Sur mon écran le diagramme est actif et indique que la musique est bien diffusée mais aucun son ne sort !! savez vous s’il y a un réglage à faire pour avoir le son. Tout fonctionnait normalement et puis plus rien ne sort des enceintes.merci de votre aide Moderator Edit - Translation by Google:On my screen the diagram is active and indicates that the music is playing but no sound comes out!!Do you know if there is an adjustment to make to get the sound? Everything was working normally and then nothing came out of the speakers.thank you for your help
For some reason I am unable to switch on the right speaker of a pair. The left one is fine (and displaying the green light). Many thanks for your help.
Just updated to version 80.12.03 and the volume controls actually work! Maybe there is hope! 🤞
Hi,I am having an argument with my partner about the position of the second Era 300 I just ordered.Here is a picture of our living room : As you can see, we have a first sonos Era 300 on a furniture on the right. We cannot put them behind the couch. I am intending to put the second Era 300 on the left, attached to the wall thanks to the Sonos wall mount system.I have now a conversation with my partner who would like the Era 300 to be put at the top of the wall (see the red cross behind) where as I think that it should be at the same position than the first Era 300 but on the other wall (see the yellow cross behind):What do you thing about out respective position ? Do you think the Trueplay calibration can help compensating the fact that each speaker is not in front of the other ?Thanks for your time !
Opening the app is very slow on updating the room status. I usually start music from Spotify Connect or by pushing the hardware button on the speaker .I then open Sonos app to set the sleep timer or change volume.App takes ages to update that something is playing and what's playing.Wifi network is currently working really well so it's a Sonos app issue.
I have a first gen playbar, 2 x play 1's and a 1st gen sub.If both the play 1s are being used, after a short time the whole system starts to glitch/stutter.Playbar - finePlaybar and sub finePlaybar, sub and 1 x play1 is fine As soon as I add the second play 1 it is fine for a short period but then glitches or stutters. Ive updated and tried factory reset.Any ideas?
I am aware of the support articels for Stereo Sound https://support.sonos.com/en-us/article/create-a-stereo-pair and connecting a line in audio source via the 3.5mm connector https://support.sonos.com/en-us/article/listen-to-your-turntable-on-sonos.What these articels do not state is if the audio source is connected to one Stereo capable speaker (eg the Five via the 3.5mm line in) that both speakers will actually Stereo or if the other speaker will not play anything or only mono. Maybe I overlooked an article so any advice would be appreciated.
Changed WiFi provider and can’t get my Sonus devices connected.
I have over 20 Sonos speakers connected in various rooms to a 5 GHz Wi-Fi system. The frequently will not connect. But the next day they will. It’s intermittent and a reboot Of the local ethernet switch normally solves the problem.. Question: would it be better to switch to the 2.4 Gigahertz Wi-Fi network which I already have set up? If so, how do I do it?Gigahertz Wi-Fi network which I already have set up? If so, how do I do it? Would I have to go and restart each and EVRI Sonos speaker by reconfiguring it?
so I have an ongoing problem with a Era 100 stereo pair - they just disappear from the app for a period of time. The interesting thing is that you look into a lot of reports of this problem, it’s always right speaker that is causing it, it crashes out taking the pair with it. if you unpair and make the left the right, when it crashes out, it’s still the right speaker in the pair doing it which eliminates the idea it is the physical unit but something in the Sonos software.Tried on three clean networks using Asus, net gear and now UniFi - occurs on all. The other interesting thing is looking at network logs, it’s not disconnecting from the network and still sending traffic but to do what is unknown.Anyone aware of what is causing this or if Sonos is aware - it does not feel it can be fixed on the user side or by the pointless network voodoo that people here suggest (“retuning to channel 666 while on one leg fixed it for me”).
