Speakers

I have a Sonos play five: gen 2.I have moved house and tried to move this to a new wifi network, but when searching on the app connected to the wifi it never finds the device. The automated support bot has not been helpful to resolve this and I have tried ten- twenty times to connect. I’ve tried factory resetting and updating the firmware and a few other suggestions. But I’m feeling lost. Can someone provide support as to what my best steps are to connect the device?

HeyI've got a surround setup with an Arc, 2 fives and 2 subs. It's setup at the tv and couch area, which is part of a big room which is also the living room.I've been think of adding an extra speaker (Era 100) to fill the room a bit more, when listening to music. But i have to add it as a different group if so. But hence a different group and not stereo, i'm worried i'll sound a bit off compared to the other speakers  

On the app how do you play for instance BBC Radio 2 on my play 1 called Kitchen downstairs and another radio station on my play 3 upstairs called bedroom 

Hi there SONOS community !I have a question about line in on SONOS 5’s.  I have two SONOS 5’s linked as a stereo pair. The right hand has a line in from a Project turntable connected to it. Can I connect another audio device to the line in on the left hand ? My scenario is to add an old hifi that has tape and CD so I can play those media through the SONOS 5 pair. The turntable and other hifi components are at opposite sides of the room. Obviously not both playing at the same time!Thanks in advance for the advice.  Kieron 

Ok, so at some point i decided to move my 2x one sl and beam, set up new account, made reset on all speakers, and… the hell started. First of all, no matter what i do, none of the speakers accept wifi networks, they see them, but reject connecting, one sl’s can even connect to 5g ones, but beam only seems to accept 2.4 g one, but no love on connecting, so decided to just go with ethernet, once again, app sees the speaker, accepts audio pin, then states it has issue to connect with wifi “” and … nothing, so cant tie speakers with no wifi nor lan - any ideas ? 

4 Sonos ports on managed switch experiencing drop outs. and If we attempt to play music in 3 zones, 1 zone will drop out.We have 4 ports that we want to play the same music through. lets call them 1,2,3,4.We cannot select all four, max 2. So if one and two are playing and you select three, 3 starts playing and 1 stops. The setup runs through a managed switch.We have checked the following two links and ensured that STP is set up correctly: https://support.sonos.com/en-gb/article/configure-stp-settings-to-work-with-sonos https://en.community.sonos.com/advanced-setups-229133/sonos-and-the-spanning-tree-protocol-16973other thoughts we have had but not yet tested: IGMP issues: more than one IGMP or no IGMP on the VLANMulticast limit on the switch set to 2? also seen other feeds that suggest running the 4 through an unmanaged switch and plugging the at  into our switch to avoid DHCP issues? 

Will the Arc soundbar link to my Sonos play:5.  For example if I were to purchase the Arc sound bar could I use my play:5 as surround sound.  Would they link together?

I had to completely hard reset my sonos ecosystem install it again to find out.Airplay 2 is still not connectingWhen connected all devices stutter like there is no tomorrow.Please Sonos your helpdesk is 25 minutes waiting for service employee.And they all act like it’s a new problem it’s not.Update firmware find better connectivity in the soft and hardware and end this BSI’m completely busy whole day to achieve listening to stutter or connection failluers.Call Apple and work on a solution otherwise i will never buy your system again.It’s 2025 almost i mean come on. Horrible stuttering not connecting lagging system. 

The system stops playing every kind of music that I chose. After a few seconds it restarts playing. This happens about every 5 to 10 minutes. I can’t find any problems at my provider, so it looks that Sonos is the problem. Thus anyone now how to correct this problem. It happens sinds the last week. 

Hello. My sonos play 1 speaker is not connecting to my computer. This is odd, because it randomly disconnected. I tried resetting and rebooting it, but nothing worked. It would be great if I could hear about a way to fix it. Thank you.

I've reset, and I know my wifi password is correct. The Play 1 speaker starts the set up normally,  then automatically connects to a temporary wifi (even though i am already connect to mine on my device) then asks me to connect to my wifi and enter my password, but it can't connect. My device shows me still connected to the temporary wifi of sonos, when I try to switch to mine it says that it lost connection and ends the setup.

According to the SONOS service rep I can no longer use my Sonos5 as it will not update. I switched to Starlink as my Internet Service Provider and they claim they do not support sattelite ISP connections. This is total BS since every other streaming service we can pay for ie: Netflix, Amazon Prime, U-tube, Hulu, Disney, Paramount etc    can stream via Starlink, but Sonos does not. One has to ask why, when every other streaming service can transmit/receive data packets via a fully licensed and valid ISP as Starlink is, but Sonos says they cannot support this service? No ratiional explanation can be offerred to refute why this cannot be remedied. So I now own a $700 doorstop?

My system contains: 1 BEAM2 MINI SUB3 SL 1004 ERA 300 (just purchased)Will all this work together? I have a small 1 bedroom home with extremely high ceilings. (24 ft ceilings in the LR)is this too much audio for my space? 

I have been (happily) using Sonos for years with various WiFi routers, but recently change to Google Nest to increase WiFi coverage.  In doing so, I have lost connection to my Sonos hardware (the Sonos app says “unable to connect”).  Have followed the app trouble-shooting guide but still no connection.  HAs anyone experienced this and/or got any suggestions? 

Problem: I have 2 x sonos play 3 and neither of them will factory reset.  Having changed my router, I had to reset both, but they never went out of flashing amber light (no green!).  Solution. Yes!, I finally connected the speakers, one by one, to the router using an ethernet cable. I made the reset procedure and wait...wait for at least 7 minutes, until green. Then, disconnected the ethernet cable and, after that, added to the system. In one case, an update was applied to the speaker.Great!: I have now both working again.

All I want is to connect my pre-configured speakers to my new modem via WiFi without losing my existing SONOS setup. Unfortunately, whether I use the latest SONOS app or the older S1 version, my speakers are not discoverable on either my iPad or Samsung mobile device.After repeatedly trying the WiFi troubleshooting steps, the status lights were inconsistent—flashing white, which indicates it's either still booting or trying to connect to WiFi. I couldn't get the chime or the flashing orange status light during the connection process; instead, the setup would just stop and fail to find the speaker.The next step was to connect to my router via a LAN connection. Success, sort of. My system finally showed up in the SONOS app, and I waited an additional 5 minutes after the white status light became solid, just in case it was still updating the firmware. Unfortunately, when I placed the speaker back on the shelf and disconnected the LAN cable, the speaker was no longer discoverable, despite

Hello, I would like to purchase a Sonos product and if someone can help me with a discount code, thank you very much.

Will One SL speakers be damaged if played at 20 degrees to F?

my playbar is “blowing” with bass. I’ve opened the case and all 4 of the outer speakers are not sealed around the top. (between 11 amd 1 on a clock face) what can i do to rectify?

My sub needed to be reset after moving.  The factory reset is not working. It flashes orange but never turns green.  How can I add it to my system ? 

I have 2 era 300s. Do I need 2 sonos inline adapters to connect them to a turn table?Thank you

Ik kan een Sonos one niet koppelen aan andere Sonos speakers. Krijg telkens de melding dat er geen verbinding gemaakt kan worden. De Sonos one kan ik wel alleen laten spelen…Moderator edit:Google Translate-I can't connect a Sonos one to other Sonos speakers. I keep getting the message that no connection can be made. I can let the Sonos one play alone...

I have a system of 3 x Sonos OnesWhat is the simplest way to connect a turntable to them

Hi, I am intrested to know why Sonos speakers cannot be connected to Amazon fire tv stick through wifi. Sonos is already using the voice assistant ecosystem of Amazon Alexa in their speakers. It would be amazing if,  Sonos bring the feature connecting speakers to Amazon fire TV stick through wifi for seamless and lossless sound output.Any thought on this???  

Ceiling speakers and amp are working fine. i purchased 3 sonos play:1’s hoping to join them to the same network for a more fuller sound. I’ve done a hard rest on the play:1, managed to connect it to the app but when i click it, it says unable to connect. Hopefully someone can help! 🙏