Hi!
i’m having this very frustrating problem after changing my isp and my home network. For 2 of my products this far, i set them up with the ethernet cable and make sure the « enable wifi » is on, but they still disappear like i have nothing when i unplug the ethernet cable.
Any help with that would be much appreciated! I have three other products that will need setting up after those and I would like to stay in a good mood! 
Thanks!
When you go to Settings - Manage - Network - Manage Networks - Update Networks (button) does your network show?
The names of the good and problem Sonos might give us a bit of direction to go in to get your issues fixed.
When you go to Settings - Manage - Network - Manage Networks - Update Networks (button) does your network show?
No, it does not.
The names of the good and problem Sonos might give us a bit of direction to go in to get your issues fixed.
It’s a playbar and a sonos play 3. I have another play 3, two play 1 and connect that i’ll have to reconnect also.
Does your new WiFi have the modes the Playbar needs enabled? WPA2?
Does your new WiFi have the modes the Playbar needs enabled? WPA2?
Absolutely. I just spent 3 hours with the chat assistant and it is going in circle. A nightmare.
I’m not fond of ‘bots’ at this point. I’d probably call in instead.
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