Skip to main content
Answered

shockingly misleading marketing

  • December 5, 2024
  • 2 replies
  • 68 views

What a waste of time! Bought this specifically because it was advertised to work with Google home. You cannot pull a feature like that and hope nobody notices! It seems that the fallout has been handled terribly by Sonos. This gives me zero confidence in these products even if they restore the feature. Will return immediately and avoid like the plague. You cannot treat customers like this who have burned thousands of hours combined on this nonsense. Good riddance

Best answer by Corry P

Hi ​@Borgbart 

Welcome to the Sonos Community!

Sorry to hear of the issues you’ve had with linking to Google Home.

We have just taken steps to fix this issue, and believe we have done so for most of, if not all, of users. Please try again, and let me know here if it has not yet worked for you. Thank you.

I hope this helps.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

Corry P
Forum|alt.badge.img+19
  • Sonos Staff
  • Answer
  • December 6, 2024

Hi ​@Borgbart 

Welcome to the Sonos Community!

Sorry to hear of the issues you’ve had with linking to Google Home.

We have just taken steps to fix this issue, and believe we have done so for most of, if not all, of users. Please try again, and let me know here if it has not yet worked for you. Thank you.

I hope this helps.


  • Author
  • Contributor I
  • December 6, 2024

Hi Corry,

 

Looks like I jumped the gun, but I was dismayed by the days of posts about this. Looks like you indeed fixed the issue and quite promptly. Thank you