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Borgbart
Contributor I
December 5, 2024
Answered

shockingly misleading marketing

What a waste of time! Bought this specifically because it was advertised to work with Google home. You cannot pull a feature like that and hope nobody notices! It seems that the fallout has been handled terribly by Sonos. This gives me zero confidence in these products even if they restore the feature. Will return immediately and avoid like the plague. You cannot treat customers like this who have burned thousands of hours combined on this nonsense. Good riddance

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Corry P
Corry PAnswer
Sonos Staff
December 6, 2024

Hi ​@Borgbart 

Welcome to the Sonos Community!

Sorry to hear of the issues you’ve had with linking to Google Home.

We have just taken steps to fix this issue, and believe we have done so for most of, if not all, of users. Please try again, and let me know here if it has not yet worked for you. Thank you.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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2 replies

Corry P
Corry PAnswer
Sonos Staff
December 6, 2024

Hi ​@Borgbart 

Welcome to the Sonos Community!

Sorry to hear of the issues you’ve had with linking to Google Home.

We have just taken steps to fix this issue, and believe we have done so for most of, if not all, of users. Please try again, and let me know here if it has not yet worked for you. Thank you.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
    BorgbartAuthor
    Contributor I
    December 6, 2024

    Hi Corry,

     

    Looks like I jumped the gun, but I was dismayed by the days of posts about this. Looks like you indeed fixed the issue and quite promptly. Thank you

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