When I log into my account and I go to settings I see the speaker 300 and I click on it and it says you have to login out then in. Which I have done many times and it just won’t work.
I just want to add my new speaker to my account and play music, why do you make this simple task so complicated.
very poor.
set up new Sonos
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When I started the call it was stated that I would be answered in 15 mins, over 50mins later I hung-up!
What I am now worried about is the 0800 number, is it chargeable as other advice centers, as if it is was it a ploy to make more money?
How does an 800 number, or what I assume is the same in the UK as a 0800 number making money for Sonos? Isn’t Sonos paying both the long distance charges, as well as the reps who answer the phone, and help free of charge?
I could see third party (fake) support asking for some sort of payment, but I’ve never heard of Sonos asking for payment for any support.
Bruce
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