Speakers

Hi everyone, I bought a house with a Sonos soundbar (arc), TV (Samsung), and an amp (Sonos)wired to 2 Klipsh speakers in the ceiling.  The seller left in a rush and gave no information about the system. The arc works OK, but the amp won’t get recognized by my router for some reason so no sound is coming out of the ceiling speakers. Any tips?  

My IKEA desktop symfonisk will not pair with my Sonos app.

Can I connect two components (a record player and a CD player) each with their own RC cables to one 3.5mm adapter? The 3.5mm adapter would have two pairs of RC ports on one side and one 3.5 out on the other side. Does such an adapter exist? I have the Pro-Ject T1 Phono SB Turntable that I can connect to a pair of Era 300 speakers set up as a stereo pair using the 3.5mm Line-in port and their adapter and it works. I have a vintage Magnavox CDB 473 CD player that I can also connect to the same Era 300 speaker in the same way and it works. I want to leave them both connected to the same speaker so I can play from either one without disconnecting one and connecting the other. What do I need to do that?

Highly Disappointed New Customer Sonos System – I day old systemAfter nearly ten years of wanting a Sonos system, I am now trying to figure out whether to keep this or take it back after reading the horror stories about the appSingle Use was to be Home Theater Sonos App Sonos Arc Sonos Sub-Woofer 4 Sonos ERA 300 Sonos ERA 300 Sonos ERA Stands Eventually, I was able to connect all of these to a family room after changing to Channel 6What worksFrom the app, I can play music, and it comes out of all speakers and soundbarBUTTwo ProblemsVolume stuck on 15 From the app, I can turn the volume up but after a few seconds it reverts to 15 Under Volume Limit it is turned off    TV Remote overridden The TV will only play through Sonos ARC and for some reason, not the other speakers Worse, Sonos won’t allow me to use the TV remote to select the TV Speaker and keeps reverting to ARC and the low volume HELP PLEASE !!! 

I currently use one Sonos ERA 100 to play CDS from my HIFI CD player through the Line In adaptor.My question is….can I use two Era 100’s, one from CD player left channel and one from the right channel that will give me a truer stereo effect ?I’m unsure about the ‘’pairing’’ effect ?Thanks all.

Hi,i think i know the answer but.. i have a stereo pair of era300 and i enjoy them a lot in my bedroom. Depending on where i sleep, i’d like to adjust stereo left/right but there is nothing in the app. For my five i have a stereo left/right adjustment (single speaker) i suppose no chance to have it for era 300?

connecting 2 older Sonos Play :5 to my new TV (LG)I already have your new soundbar - but want to make my old Play - 5 speakers usefull again. /mats 

“I have three Sonos One speakers, one Sonos Play:5, a Sonos Move, and a Sonos Arc SL. All of my speakers, except the Sonos Move, have been disconnected from my app. Since then, I’ve reset them to their initial setup, but I still can’t reconnect them. I need help… I’m getting really frustrated with Sonos.” I have a mac environment,

I have two Sonos one sl speakers that both stopped working in December. Any idea how to make these work? tried the hard reset but no luck with that. 

Unfortunately the sound has gone bad as many other users already reported. Suddenly lower volume, excess of bass and bad sound. Trueplay detect noise which is generated from play5 itself.Any useful  solution/answer from sonos customer service?  

I have 2 play 5 gen 1 speakers which I’ve had for 10 years. They occasionally would stop playing music but in the last year have become really bad with one of them frequently stopping playing all together. Any advice on how to improve this? Our internet is fine and they are close to the router. Is a factory reset and reset of system worth a try. I don’t really want to replace them 

Hi guys,recently bought an Era 100 + Project T1 turntable to listen to my vinyls. The Era 100 works brillantly with the T1 but I do not seem to get behind how I can connect my other SONOS speakers (Play:1 and Beam) to it. I fear I am missing something essential here …Thank you for any help in advance. Felix

Hi All,I’m having an issue when connecting to my Era 300 via Airplay from Apple Music. The first time I try and connect it hands for around a minute and then I get an ‘unable to connect’ message. I think try again, and it connects instantly.  Anybody else having this issue and know how to resolve? It’s really annoying! Thanks in advance. 

some of my speakers are showing that they are connected via the app and that there should be sound but I need to manually power the speak before sound can be heard

When playing Dolby Atmos Spatial Audio through a pair of Era 300’s, how are the individual Atmos channels distributed across the combination drivers in the speaker pair? I’ve tried to locate information on this topic on Reddit, YouTube, etc, but could not find any specific details. Any information that can be provided would be greatly appreciated.   

My Apple phone connects to my Sonos 5, but there’s no audio. Daughter’s phone does connect and plays audio. I’ve done a reset and volume settings appear fine. Any thoughts are much appreciated.  

Alright everyone, here’s the deal. I have had a couple of Sonos roams for the last couple years. Two weeks ago I purchased a Sonos arc and a Sonos roam 2. Used the HDMI Arc cable and connected it to the Tv and at first everything worked as intended in the app. I was able to have tv audio play out of both the sound bar and whichever roam speaker I had selected.  Two days ago for whatever reason the Television audio specifically will not play out of any of the roams. It will play out of the soundbar and I can control it via app but when I try to get the tv audio to play out of the roams it will not work. Music audio works completely fine via the Sonos app.  I have tried: resetting my phone uninstalling and reinstalling the app logging in and out of the app resetting the system hard resetting my phone changing the audio type out of the television to PCM / auto / pass through resetting the WiFi network reconnecting the speakers to wifichecking both television for updates as well as sonos s

Hi,I recently moved and in the move I could no longer use the preinstalled network. Here, I now have a 5g router (as fiber is being installed in a few weeks), this router is an ZTE and it supports dualband and some setups. On top of that, I also have Google Wifi that can be used.I think I’ve tried everything now, and I can’t get anything working with sonos. All other things in my IoT infra works just fine, but Sonos is… so far 3-4 hours down the drain. I’ve done a factory restore of all sonos devices. Arc, One SL (x2) and sub. I see all of these listed as “ready to be installed”.  When trying to connect to a wifi, it instantly says it could not connect. Both the built in ZTE router wifi, and google wifi (Which is frech from factory reset aswell). When trying to connect by cable, the sonos device will appear in my phone as normal, but it can’t connect to it at all. So I cannot even select for it to use a wired setup. Ie, It never plays the pin-code sound or such.On that note, my devices

Right, bit late to catch on but the app is a drag, right? I worked hard to pay for my delightful Sonos 5  some years ago but then past few months, I’ve been tearing my head out with intermittent connectivity and now volume control and I just gave up thinking it was me. Finally! I find some time to do some research and bam! I discover a sonos storm. When is my sound life going to resume to normal? I’m practically a luddite but I do like my sound. 

I have updated my App and speaker to the latest update.App: 80.16.32 (iOS)Speaker: 83.1-61130Current system versionBut on my speakers I have version 83.1-61210. This version is not available on their website at all. Which version do you have installed?  

I have a Connect and two Play:1 using the new app and firmware. I use a Samsung Android phone as controller. Starting Spotify playback directly on one of the Play:1 (paused on the same Play:1 earlier this morning from an alarm). Works fine. I then try to group the Connect to the Play:1 playing. Seems to accept it, but nothing happens playback wise on the Connect and the app ungroups them again after some time. Repeat many times - even get "system not found" one or two times though it find it again after 5-10 seconds - but no luck in grouping. Only the Play:1 actually plays.I stop the playback on the Play:1, then switch to the Connect, group it with the Play:1, find a playlist and start it - now it works. Is this still a known issue (one of many)? Other things: Opening the app always take at least 10 seconds with "device not found" until system becomes somewhat ready, extremely annoying though I know this is fast compared to some other users. Also REALLY annoying that the widget is gone

Is there a solution for the Sonos dropping out constantly? We will be listening and it will just pause and stop the connection to the music. If I press play again the app says it’s connected but the music plays from the phone. Tried three different phones on two different versions of IOS but it’s been going on for months. It’s really frustrating because sometimes it’s fine, other times it will drop out five times in one song. 

Error 1,160

HiWhen using roam 2 in bluetooth mode and then pressing play pause button on a sonos one to play the same music through it,  which it does but keeps stuttering and breaking up ??The music on the roam remains stable.I  try exactly the same with a era 100..same position distance ect and its fine, no break up/ stuttering ? ( Using the roam as bluetooth device not the era....switched off)I have another sonos one and it does the same stuttering/ break up. It does the same whether I press play pause on speaker itself or pair in the app.The same applies( breaking up) if I use the era 100 in bluetooth mode instead of the roam 2 to play bluetooth to a sonos one.I've tried different music apps with my samsung galaxy phone and no luckAny help/ advice much appreciated

I have a Ray soundbar (since 2022) predominantly used for TV sound and a Play5 2nd Gen (since 2017) predominantly used for music.Sometimes I like to play both as a "stereo" set up - though aware that Sonos' true "stereo" requires the same speakers as a pair.My speakers are in the same room (room linked), using the same network with router located no more than 3metres from each speaker.Either speaker can be "Unable to connect" when I try and use the app (which is godawful) to play on both simultaneously. I've never had problems before and this only just started happening in the last month. Yesterday I was playing a song on Ray via Sonos' library then tried to switch to Play5 by using my linked Spotify - the speakers played two different songs at the same time! WTAF??!I've done all the reboots, disconnects, app uninstall and nothing is working. Next step to call Sonos itself.Anyone got any tips? much appreciated!