Speakers

Hi everyone,  I’ve been experiencing occasional audio dropouts on my Sonos setup over the last week. The music will play fine for a while, then suddenly cut out for a second or two before resuming. It’s not constant, but noticeable enough to be distracting.I’ve already tried rebooting my router and speakers, and the signal strength in the room seems okay. Before I start changing network settings or switching channels, I wanted to ask the community:- Is this usually related to WiFi interference?- Does enabling or disabling SonosNet make a difference?- Any recommended steps for diagnosing where the issue is coming from?Would really appreciate any tips from people who’ve dealt with similar dropouts. Thanks! 

I’m exploring changes in our home music system. For decades, we’ve used a NAD receiver ( a C740 from around 1998) with two passive Polk speakers, a CD player and a turntable, all in the living room. The NAD has no phono pre-amp so I’ve wired one in and we play our vinyl successfully. We’ve recently added a pair of ERA 100’s in a separate room, and finally joined the streaming generation via Tidal. Love it. In a third room, we’ve added a Beam 2 and a mini-sub to our TV set-up. Love those, too. Sometimes I add that room in when listening to music via Tidal. But right now, the old-school stereo isn’t connected to the Sonos gear. As a separate matter, we’d like to swap out the stereo’s pair of Polk SDA Compact bookshelf speakers (which ain’t so compact) for a pair of smaller speakers. The Sonos 5’s come to mind as a means by which the old NAD can connect with the new. Ideally that connection could work both ways.The NAD has left and right channel pre-amp OUT ports in case a user wants to u

One of the stand pole caps, for Era 300 stand, cracked during installation.  How do I get a replacement? 

My play5 gen2 operate only by Ethernet. No way to Connect by Wi-Fi. Suggestions?

After 11 years of faithful service, one of the speakers in my Sonos home has died. It was the first Sonos product that I purchased back in 2014. Now I have a home full of Sonos speakers that I’ve purchased over the years, all of them S1 compatible, and will not work on S2 (don’t get me started!). What can I replace the Play 5 with? Thanks.

I have had the ERA 3 for about 1.5 years, and after Sonos made an update to its system last year, I am now unable to pair this speaker to my computer or my iphone.  I have spent hours trying to figure this out with the help of Sonos technicians and with the Sonos community.  I am beyond frustrated and disappointed in Sonos for not fixing this problem and am disappointed that I bought this speaker as an upgrade.  It has been anything but better.

Could we return all our speakers for a refund since Sonos broke their system?Is anyone aware of a class action we can join?It’s been YEARS and they keep promising fixes that never come.  They used to work fine until the S2 software broke it all.The audio cutouts make it unusable and the speakers are now decorative.I literally have THOUSANDS of dollars invested now useless.

One of my Era300 speakers has started making a repetitive, but random rhythm, drumming sound. Whether I am playing music or not. Once I turn it on and off, it stops for a while and then restarts. Anyone else have the same issue? It’s only the left one that does this. 

I have a Sony Bravia TV with a soundbar.  The soundbar’s not brilliant.  Would it help to get a couple of Sonos speakers to use as surround sound?  And how would I connect them?  I already own a Sonos Play 1.  Can I play my telly through that?

How do I connect my hifi system without wireless connection to Sonos era 100 speakers?is a cable available?

I dropped my Era 100 by accident twice. It feels like something is broken inside the speaker. It also sounds too bad. Does anybody know some technician in Mexico City, to fix my Era100?I just discovered that it sounds better upside down.Thanks 

I recently changed my Wi-Fi router and updated my system with the new configuration. However both SL Ones disappeared and after factory resetting both, they still would not connect. I attached one speaker to the router with an Ethernet and was able to set them up and added them as surrounds for the Beam. However on removing the Ethernet the connection goes and they get dropped from the set up. Any idea why and how to get them all wireless again?

After buying a Five and naively expecting it to pair up with my Play 5 2nd Gen for vinyl listening, I had to return it and am now looking for a 2nd Play 5 Gen 2 second hand. Apart from ebay are there any other resources it’s worth keeping an eye on? Or is it just a question of snapping up quickly when they’re listed?.. Seems like they’re like gold dust...

I was very happy with sonos until last year when I replaced sonos playbar with arc. I lost deep bass now with arc (arc, 2 sonos ONE and Sub) the bass is really hollow like some cheap speakers. And recently if I unplug the speaker for few minutes I lose all the speakers. So frustrating to reconnect them back. 

Is the Arc Ultra compatible with Play:1 and first generation Sub?

The Sonos app will not find or recognize my Beam.  I’ve tried everything that I know.  This is so frustrating.  I was about to drop another $2K on more Sonos products.  Not now!  I’M GOING TO PURCHASE THEIR COMPETITORS PRODUCT. YOU SHOULD CONSIDER THE SAME.  Companies that make customers jump through hoops and still leave them with unresolved issues eventually go out of business.  Sonos is on there way down that trail.

I am considering getting rid of my sonos system due to it’s very poor response. Having invested in the system I am loath to change everything. My Play 3’s are hardwired, whilst the Play 1’s and the soundbar are wireless. Android app can take minutes to fully start up where I can control the system, the lag on volume control is appalling. my wireless runs at 380mbps so it isn’t slow, each sonos has a fixed IP

BonjouRpeut-on coupler une Playbase avec les enceintes ERA 100 en surround. (Arrières).merci 

Hello everyone! Can someone please help me identify what “Model S14” means under the Sonos beam soundbar? Thank you!

Hi everyone. Please excuse me I am not very technically minded just need a little help. I am replacing my era 100 (2 of them) with era 300. Do I just need to add them to my existing system & then follow the app instructions? Many thanks for your help & any info you think  might help would be great. The era 100 are going in another room by the way.😃

Bonjour,J'ai acheté un appareil sonos chez ikea pour placer dans un appartement en Corse. Il fonctionnait lors de mon achat en Belgique. IEn Corse pas moyen de le connecter.Impossible de trouver l'appareil quand je lance l'application sonos ?Que faire ?Merci pour votre aide

Jak odtworzyć utwory zapisane w telefonie na moich głośnikach 

We were away for about 3 weeks and, upon returning two of our speakers won’t work.  I can connect them to the ethernet cable and they will work, but they can’t seem to use wifi.  I do have the app on my phone which seems to be where I have to adjust the settings.  I keep my music library on a MacBook Pro, not all the music is downloaded onto my phone or iPad.  It would take too much space.  

My WiFi is working as I’m streaming Netflix. yet my Sonos is not connecting to play music

Hello i just bought 2 Sonos era 100, I have seen numerous complaints regarding the case getting some cracks over time. I am still in the 30 day window for a return. Can anyone confirm if Sonos changed the way they are making the era 100 so the case does not peel ? what happens once the warrant expired and it starts peeling ? thank you