Get help with your Sonos Era, Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk.
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My web controller (windows 11) just stopped working yesterday. Says it can’t find my system, but the app on the phone is working fine. Anyone else having this issue. Have rebooted everything.
What is the issue with Sonos and high end products? Sonos will not work with Starlink and it will not work with Apple’s Siri! These are two cutting edge technologies, why is Sonos not doing anything about supporting these technologies? I purchased an Arc, 2 of the S1’s and a Sub a few years ago. I recently went from DirectTV to Starlink for my internet service and now all I have for sound is a high dollar sound bar and three other speakers that just collect dust. Come on Sonos, you can do better than this!
Our Sonos system and app frequently fails to work in our house. We have excellent WiFi so that is not the issue. It is very frustrating.
I’m trying to reset my Sonos play 1 speakers after updating the app. The speakers stopped working the other day and the system disappeared and I was told by the app that I needed to update the app. After updating the app it said it found no system. So I’m trying to connect my speakers again, and resetting them appears to be the only option since the app update doesn’t see any system. After unplugging the speakers, holding the play button down and replugging it in until the light blinks orange. After that, nothing else happens. It never switches to green even after waiting 10 minutes. I’ve unplugged it and now it just blinks white. how do I get the system to work again?
I can’t be the only one with this issue. I have had BEAM + ONE + ONE as my living room setup. MOVE is in the Bedroom. Was so happy with this setup. Never an issue with the SONOs app playing music. Never an issue with Apple AirPlay playing music or Podcasts. Mutli room worked awesome. I added two ERA 100 to my setup as a new room. Setup as left and right…Very basic and simple. Ever since I added those two speaker, I have had nothing but issues. I was told that sonos support acknowledges a bug with airplay and lossless. One speaker would cut out or both would drop for no reason. They are still seen on the network, they just stop playing music. These two speakers are the closest to the router, so it’s not a distance issue. Not using any voice commands. I’m relegated to use the sonos app to play multiroom and that sucks ass as well. I’m lucky to make it through two songs in a playlist without the one or both Era dropping. I have to go through the app, turn off that room,
I’ve always kept my music library on a usb stick connected to my netgear router, which my sonos system could access through readyshare. Sadly, my router died, and I had to replace it with a tp-link router, which also has a usb port, but it seems to work differently. Does anyone know what’s required to set up a usb-share library with a tp-link router?
Hi everyone, I sold my arc can I configure 2x era 300 with 2 Subs?
HiI am considering new Era 100’s as a pair.Their first use would be at a party in a rented house, where we might not have access to wifi, so I thought as they are bluetooth they’d be ideal, no hassles with wifi, just play direct to them. We only have older Play 1’s which cannot be used on a guest network, so I understand.The question is when you play music via bluetooth, or say through the wired dongle, when the speakers are not on a wifi network…. can you create a pair, or stereo pair, in bluetooth?Thanks
I’ve been having issues when connected via Bluetooth on my Era 300. The speaker randomly cuts off during playback for a second or two, then resumes. It’s really annoying, and I’ve noticed other users are also experiencing this. Has anyone found any fixes?Honestly, I regret buying this speaker. I was excited when Sonos finally addressed the connection issues after all this time, but it’s disappointing that they still can’t get such a core feature right.
Hello community! I am about to purchase a Sonos speaker (don’t know which one at the moment.) Before I purchase, I’d like to know whether Sonos products are compatible with Mac OS Monterey version 12.7.6. NB: my Macbook is from 2015. Also I have iPhone 11, I assume this will work just fine with Sonos’ systems. Many thanks for your help!
I am now very close to the end game- all speakers work wirelessly through echo dot and can be directed by voice. I have a pair of Play 5s older 1s and voice activated 1s. Also. Cd player and turntable working through a mixer. Now one line in goes to the mixer connected to play 5.The other line in through the echo dot. and is connected through Play 5. I was hoping that this would allow the components to play through the 1s. It does not. It only plays through the play 5s . The 1s are in different rooms so I was hoping not to have to run Ethernet wires. The router is powered through Spectrum. Any thoughts would be appreciated. Thank you. Dale Dancis
Hi ,my system is randomly muted . Especially my Arc while watching TV. I am connected to my Sony Bravia TV trough Arc HDMI. Everything was working till Sonos latest major update.*Moderator Note: Removed diagnostic number*
I have a play 5 after I installed the latest app it tells me to downgrade to Sonos 1 but it doesn't recognise the speaker
I have had two Sonos 5 speakers since August 2022. Worked fine with the app till about June this year. Then could not access. Returning after long trip abroad, I have reinstalled the app, can see profile and speaker details, but cannot yet make them work as speakers.Thinking of returning the speakers to the shop and asking for most of my money back.I know loads of other users have problems, but how are Sonos handling this crisis?Shall I return the speakers next week? They used to be great.Currently unusable!!
I brought my Era 100 to Italy and it worked fine until the ridiculously poor update from Sonos. It doesn't work since the latest software update for which the CEO of the company apologized. What gives? I can connect to the Era 100, but when I select music from Apple Music, it just spins and never stops. The same thing occurred in the U.S. after the software update and them it was corrected. What can I do?
I use speakers for listening to music in a living room that is about 35x20 with 13ft ceiling. Currently have a 300 and am considering getting another for pairing. In the setup what is the distance between speakers and is there advantage to buying stands?
Playing music on someone else's sonos speaker
Hi there,I moved into a new house just over a year ago and have been having issues connecting my Sonos one to the home WiFi. I have a Sonos beam that connected without any issues, however anytime I try to connect the Sonos one to the WiFi, it says it can’t find the network. I have deleted all products and tried to reinstall the Sonos one before the beam, however it won’t work. I contacted Sonos and they said it’s a problem with the network, but anytime I load anything new into the network, outside of Sonos, there isn’t any issues. I’m hoping to get one more speaker for the downstairs but might call it quits if it won’t accept anymore. Anyone got a clue or help on this one?
