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Answered

Song restarts when I add another speaker to the group using the App.

  • December 7, 2025
  • 1 reply
  • 18 views

The app is on Iphone. Pretty sure it never used to do this.

Best answer by Corry P

Hi ​@blueste 

Welcome to the Sonos Community!

I’m sorry to hear about this issue you are having with playing content to a group of speakers and the track restarting when you do so. This should not be happening.

I have not heard of this occurrence before - if rebooting your router (by switching it off for at least 30 seconds) followed by a speaker reboot does not resolve this issue, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

 

1 reply

Corry P
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  • Sonos Staff
  • Answer
  • December 8, 2025

Hi ​@blueste 

Welcome to the Sonos Community!

I’m sorry to hear about this issue you are having with playing content to a group of speakers and the track restarting when you do so. This should not be happening.

I have not heard of this occurrence before - if rebooting your router (by switching it off for at least 30 seconds) followed by a speaker reboot does not resolve this issue, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.