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Sonos Playbar won’t boot – solid white light and only “NAND Boot…” via JTAG

  • November 8, 2025
  • 9 replies
  • 55 views

Hi everyone,

 

I have a Sonos Playbar that shows a solid white light immediately after plugging in the power (not flashing). Nothing else happens — it doesn’t boot or respond.

 

I connected a JTAG interface and it only outputs “NAND Boot…”. It seems like the u-boot bootloader might be corrupted or not starting properly.

 

Has anyone encountered this issue before or managed to recover a Playbar in this state?

Would it be possible to reflash the u-boot using a programmer, and if so, what tools or procedure would be needed?

 

Thanks in advance for any help or advice!

9 replies

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  • Senior Virtuoso
  • November 8, 2025

Hi everyone,

 

I have a Sonos Playbar that shows a solid white light immediately after plugging in the power (not flashing). Nothing else happens — it doesn’t boot or respond.


I don’t quite understand what you’re trying to do. The solid white light says the device is ready to use. 


  • Author
  • Contributor I
  • November 8, 2025

When you connect the power it will flash white first. This one does not flash at all, it’s solid white.


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  • Senior Virtuoso
  • November 8, 2025

What happens if you try playing tv audio to it via an optical cable? Or streaming music from Spotify or other music streaming service?


  • Author
  • Contributor I
  • November 8, 2025

Nothing,.. it can’t be reset, it never change to orange or green.


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  • Senior Virtuoso
  • November 8, 2025

What does Sonos support say about it?


  • Author
  • Contributor I
  • November 8, 2025

That it is defect and can give me a discount coupon


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  • Senior Virtuoso
  • November 8, 2025

That it is defect and can give me a discount coupon


And you didn’t think it relevant to tell us that?

Good luck resolving this  

I’m out. 


  • Author
  • Contributor I
  • November 8, 2025

I’m sorry, that it was not clear that i try to repair this playbar. 


Stanley_4
  • Lead Maestro
  • November 8, 2025

This isn't the best place for repair tips, there are some, but as Sonos doesn't support that not many.