Speakers

Hi there, Concerned I may have to rebuild my playlists in Sonos, comprised mostly of tracks from SoundCloud. Recreating them by adding a track at a time, when there are probably 1000+ different tracks up to now does not sound ideal.  After the "partial outage" of SoundCloud last week, no tracks on any playlists from this particular source would play/ will play. Tried many times to load different playlists with different tracks to different speakers on my system (have 3 different speakers)...none of them worked. This same behavior has happened both during the outage, and after the Sonos status page said the service was restored.  I tried reauthorizing my SoundCloud account multiple times, both during the outage, and after Sonos claimed service was restored...no tracks from SoundCloud would play from my playlists. Got desperate and tried removing/re-adding the SoundCloud account to my Sonos services, but still nothing plays. Fear this last action may have nuked the playlists. But good ne

I have 2 Sonos Subs, 1 Sonos Boost, 1 Sonos Playbar and 1 Sonos Play:3. I was able to pair all of them except for the Playbar yesterday to my Sonos app yesterday. The Playbar only had orange flashing light. However, when I moved them to a different location and tried to connect again today, it doesn’t work.I have tried to factory reset them but for example, on the Sonos Play:3, I only managed to get the flashing orange light, which never turned green. The light on the Sonos Playbar does not turn on at all. Steps i took for the Playbar was: Turned off power. Press and hold on the play/pause button, then turning on the power. Waited for the light on the speaker to turn flashing orange (which did not happen), then green .The same goes for the Sonos Play:3, which only differs in that there was orange light but no green light. Other things I had done was:Connect the speaker to ethernet Switched wires for the speakers Reset my system on my appSince it had worked yesterday, chances are that t

I have been troubleshooting dropouts on my Play:5s the whole day, and even hard-wired they still dropout playing Spotify. Support is now saying that “They have reached their capacity, please use the upgrade program to purchase new speakers” which is kind of ****. Is anyone else having similar problems? This problem only affects the P100 series speakers, not my newer ones (Play:3, Play:1 which are A100).Replacing my 3 Play:5s with 3 Fives would be like €2000. I wasn’t expecting Sonos to deal with such planned obsolence.  Moderator Note: Modified in accordance with the Community Code of Conduct.

24 hours after winning the current stage of a lawsuit, Google is rolling out a feature that allows individual speakers to be in multiple groups.Google wins Sonos patent case, immediately ships speaker software update | Ars TechnicaWhere is Sonos on adding this same feature? I have an Arc, Sub (3G), and 2xEra 300s. Based on my room positioning, I’d love to use the Eras with the sub in a stereo format to listen to music or for TV/movies use all four speakers in full surround (Arc as bar, Eras as surrounds). I can do this by manually changing the speakers between groups but then lose TruePlay functionality unless I want to spend a few minutes configuring Trueplay every time I switch. It feels a little odd that Sonos is suing Google for (at least in part) a feature it isn’t even deploying despite request from the community for years, based on my searching. 

Hi guys. My wife gave me her Sonos Play 3 but I have a different E mail adress and cannot connect my Sonos Play 3. It is in the same house and I cannot remove her account and chage her list.

I created events, made copies of them, and modified them. And now I can see two of them for the first time. Nothing remains of them now.Please direct me to them.Gérald 

Sonos problemsCan you please help. My speakers keep cutting sometimes individual speakers sometimes complete system. I have invested a great deal of money to a system that is not working.  I have the following speakers 1 x Playbar - Ethernet connection  4 x Play 1 - Wireless 2 x One - Wireless 1 x Move - Wireless 

Hi All - I would appreciate some thoughts, comments or indeed advice of the effectiveness of Trueplay in its current iteration. I use a couple of Era 300s purely for music listening . Two set up as a stereo pair in one room and a single in another room.Initially I bought the pair to start off with and setup with Trueplay before listening to them. They were just placed on top of  a pair of  sturdy side tables pretty much equidistant from the listening position and below ear level. They sounded fine.  The pair was hooked up to a mini sub.However , I had a real problem with the single unit which is in the bedroom.  The 300 was below ear level placed on a side table ; again centrally placed in relation to the listening position but after numerous goes with Trueplay it still sounded quite unbalanced with a loss in the treble  and voices sounded muffled; sounded squashed in . I tried to position the speaker in different orientations but no joy. Decided to get a dedicated stand with a variabl

Hi all,in the last few days I’m not able to play radio stations (“unable to play Radio station) or music from YouTube (not encoded correctly) from within the Sonos app.  if I use Alexa I have no issues and can play music (from free Amazon as YouTube doesn’t play nicely with Alexa) and radio stations. I can even see that playing in the app and can stop the music.I have reinstalled the app but no luck. unfortunately I work during the week and can’t talk to agents as they only work Mon-Fri. any ideas?Thanks,

I have beam 1 and 2 sonos one’s, with the beam under my tv and the ones on either side. It’s OK for TV watching, but pretty thin for music. Is there any way to substantially improve music for 5 or 6 hundred bucks. I was thinking about adding a era300 to the mix but maybe it would just muddy the sound. From what I’m hearing, the beam 1 doesn’t work with anything and the One’s are basically for surround sound. I’m starting to realize if my main interest is music, I have worked my way into a corner. Any suggestions?

When i search for a song it can not connect to YouSee. I can login in to YouSee without a problem when redirected from Sonos. 

Is it possible to add a new Sonos Five speaker with an existing Sonos Play 5(Gen2), Sub and soundbar? 

Does anyone know if I can connect non Sonos wireless  speakers to my current Sonos system

comment connecter play:1 à un Mac ?

I would like to connect my turntable using line-in adapter in the ERA 100. But I would also like to use the same ERA100  as an Airplay2 device. Do I have to unplug the line-in adapter from the ERA 100 in order to be able play music from my iPhone (Apple Music)? Or how do I chose the source? Of course I can´t play  simultaneously music from the  turntable and the Apple device. I´m a  new Sonos user or will be in the near future.Also I would like to know the difference between using ERA 100 line-in port and Sonos Port device when connecting a turntable. If I´m going to use the Sonos Port then I can place the loudspeakers more freely in the room? The turntable and the Port can be situated in a separate room (using wi-fi connection)?

Hello Sonos community! I've recently added some new Sonos speakers to my setup, and I'm curious about the best practices for optimizing the audio quality throughout my home. Are there any specific placement tips or settings adjustments that you've found to make a noticeable difference in sound quality and overall listening experience with Sonos speakers?

I don’t see this much so posting for those interested. The spare bedroom in my flat has no common walls to those on my floor and a concrete floor so in addition to use as a study I have set it up as a music room. I took the One in my bedroom and added a One Sl to it for a stereo pair. That was Ok but I am use to the Playbase that I have had for quite some time and it was a bit lacking in comparison. I bit the bullet and added the sub-mini and for a compact stereo setup it’s great. I played Dark side of the moon first up and as the volume of the heart beat effect in the opening track rose it was quite obvious it made a huge difference. The next thing I noticed was the improvement in vocals. They don’t mind a bit of effect on the vocals and that became clearer with the addition of the sub-mini. Next I played Station to station by Bowie. The base on several tracks benefit greatly from the addition of the sub, particularly Stay. Once again it also was clear there was an overall improvement

I have to play music in a church for a funeral and do not want to rely on bluetooth connectivity so am hoping i can plug my phone into an ERA 100

Hi,With my Sonos Era 100, I have a problem with no sound on certain sound levels when using different max sound limits. I am using the Sonos app on Android for this. But I see the same behavior on the Windows Sonos app.No problem with 100% max sound level:  - Sound level 0 gives no sound (OK)- Sound levels 1-100 gives sound (OK)Problems with 50% max sound level:- Sound level 0 gives no sound (OK)- Sound level 1 gives no sound (Not OK)- Sound levels 2-100 gives sound (OK)Problems with 10% max sound level:- Sound level 0 gives no sound (OK)- Sound level 1-9 gives no sound (Not OK)- Sound levels 10-100 gives sound (OK)There seems to be a pattern depending on the max volume limit I set. Like it cuts off x amount of lower sound levels related to max volume level I set.I expect to also hear sound on sound level 1 with 50% max volume.Anything I can do about this? Or is this a hardware/software problem?Regards, Tim

I’m looking for a Play:5 Gen 1 and have noticed that there are three variants in the UK secondhand market:Backplate with Chinese characters (Play:5 in small letters) - about 60% of units on sale Backplate with Wireless System Zone Player - about 25% of units on sale Backplate with Play:5 in large letters, no Chinese characters - about 15% of units on saleAnyone know what the differences (if any) are? Clearly the Zone Player speakers were the first production run but I can’t understand why most of the speakers in the UK are Chinese character versions..?And does the same thing occur in other countries?ThanksNick

I can’t get my play 5 to reconnect to my system. I hooked it to Ethernet to try to reconnect after wireless setup failures. All other parts of my system work fine. 

Hi, my living room is an open space. I’m looking for rear speakers to complement my Arc but can’t run power cable on the floor/under the floor so it seems the only option is to mount rear speakers higher on the beam of the 1st floor at 10 ft (3 m).question:is it worth it having speakers that high or I should just be stay be satisfied with the Arc? Should I go with Era 100s or 300sthanks in advance. 

Just got an era 300 heard great things about it but the quality of sound isn’t what I expected. When you turn a nasty radio up to loud it gets those staticky sounds well I’m getting these sounds on my era 300 on certain songs through the sonos app without it being turned all the way up even halfway. It’s even worse if I’m not in the app just playing Bluetooth with Apple Music. I’m wondering if it’s just how it sounds or if there is a fix to this staticky sound. I play these songs in my truck radio, headphones, etc and don’t get these sounds and this speaker is making them. 

 How can I use wireless microphones on my sono been 2 generation?

Just purchased a used Play one SL, and got app to add but when I try regeristing by completing my email it states: check you internet settings and try again.I confirm my wifi is on and I'm signed in.Tried factory rest speaker a second time, same results.   See belowModerator Note: Edited picture to hide full email. Modified in accordance with the Community Code of Conduct.