I have been troubleshooting dropouts on my Play:5s the whole day, and even hard-wired they still dropout playing Spotify.
Support is now saying that “They have reached their capacity, please use the upgrade program to purchase new speakers” which is kind of ****.
Is anyone else having similar problems? This problem only affects the P100 series speakers, not my newer ones (Play:3, Play:1 which are A100).
Replacing my 3 Play:5s with 3 Fives would be like €2000. I wasn’t expecting Sonos to deal with such planned obsolence.
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