Speakers

Sonos 1 with sonos2 but won't update to the latest sonos 2 will not downgrade to sonos 1 either. Tried both wifi and ethernet cable 

cannot find mac address for symfonisk

I have the newer Sonos amp, hooked up to reconditioned celestial ditton 33s. Use them for music. love the sound, but I want the bottom end a bit lower. I like heavy dub. which sub would people recommend?thanks

I have first generation play five speakers that I’ve paired and every day either the left or the right will drop off anywhere from 30 seconds to a minute and then cut back on again

As in the subject line.  Can this be done successfully please?

Hi, I have an arc, sub, and 2 x era 300 as surrounds.  Been working perfectly until I noticed one of the era 300’s had dropped out.  It then re-connected on its own but no sound was coming from it despite it saying it was connected.  So I then did a hard reset, and now it will not re-connect.  It won’t even do the chimes to connect (pin) it is like it tries but then fades out, any ideas, my gut tells me it is faulty?

 My new Sonos Ray won't start and only flashes white. This is my first Sonos device. A reset is ignored by the device and it just keeps flashing white. Does anyone have any ideas for a solution before I send the device back? Greetings from a sad Ray owner

Hey   I have 2 Sonos One (and really enjoy it)  But the room as a weird space, and I’m thinking to add a third one. Is it possible ? Can I had a Sonos One SL to my 2 Sonos One ? (or does it have to be a Sonos One ?)

I use a Sonos speaker in conjunction with Spotify and Alexa. However, some music tracks have a much lower volume level than others so I am constantly having to increase and reduce the level for each track. Some Christmas carols seem to suffer from this in particular although other tracks have the same problem. Is there any way of overcoming this please?

I have a home theater set up that currently has an Arc ar the main sound bar, a sub and 2 one speakers for surrounds.  In my bed room I have a Ray with no surrounds.  I have 2 Sonos 5’s that are pretty expensive but I dont use them in my bedroom where they currently are located.  If I moved them into the living room with the Arc and the Sub could I create a room that would include the 5’s and the sub without messing with the home theater set up?

Ayuda. ¿Cómo conectar mi par era 300 a mi Apple TV?

I have +/- 1300 songs in my Liked songs in Spotify. When I attempt to add all these songs to my queue, Sonos encounters an error and fails to add them (unable to add tracks to queue).Adding smaller playlists to the queue is usually not a problem (even though it’s quite slow in general.Any idea what might be causing this issue? I have tried resetting my router, resetting my Boost, reinstalling the Sonos app… But didn’t find a solution so far.I have a diagnostics number: 335172069

Buying an ERA 100 - will I be able to pair it with my existing Sonos ONE SL in a different room? We already have an Apple music subscription and presume we won’t need to take a second subscription when buying this speaker

So, i’ve read most of the threads regarding the One SL and how it’s “now” an S2 app only device. I can also see the old(er) threads where it “use to be” an S1 app **OR** S2 app device……Question is….what’s stopping it from being added to S1?? Firmware?? or the app itself??Asking because i already have a One SL on the S1 app from a few years ago (along with ZP100’s, ZP80’s & S5’s from many years ago!!).I realise if I buy a new One SL then it won’t add to the S1 app and I’ll need to setup a different account and run the new One SL on it’s own...BUT…..what if i purchase a 2nd hand/used One SL where the existing owner is ALREADY using it on the S1 app??? They remove it from their S1 system and sell it to me and I then add it to my S1 system - would that work??? Anyone tried this?? Many thanks.

Hi, I’ve got a Sonos roam that was all working fine. Yesterday I set up new tv and Beam (which is great!) but the Beam set up seems to have taken over the app. Now I can’t add the roam to the app.  it never finds the roam when I click to add product.  any ideas on how to fix it please?thanks. 

I was wondering if anyone had direct experience with these two set ups. My room is 12 x 20 with cathedral ceilings. The era 100 sub mini set up is currently running in this room and sounds very good. I do wonder if a pair of fives would be an even better set up. Has anyone done this comparison?

Hi, just bought a Sonos ARC and since this time, my apps don’t see my two SL speaker. I try many times all recommanded works in Sonos web site but still not see them, do you have a solution? Thanks

I tried every possible way which has been mentioned on Sonos Website.  did reset quiet a few times. But playbase is just not ready to connect with wifi.  it does work well with ethernet cable. However my router is in other room and tv is in living room. Very much frustated as its useless having such an expensive premium brand speaker but cant use wirh my tv.  Diagnostics number is 1524607294

Hello , I have read previous threads that if you are mounting era 300 speakers with the bracket you need to invert it to fully optimise the driver functionality. So can someone please advise what best practice is with the bracket ? If I invert the bracket with the flat plate part over the top of the speaker the speaker falls out of the bracket as it’s almost like a skeleton keyhole . Do people do anything in particular to the bracket when they invert the speaker 

My 2008 speaker worked fine until I bought a Sonos 100 and changed the location of the old speaker. I want new speaker in LR because sound is better. I can’t get the 2008 speaker to connect. When plugged in I get a. White light. When I hit two buttons together i get a flashing yellow light up set up tells me it can’t connect. Any suggestions?

I moved my Sonos One to a new room. When I tried to set it up, it wouldn't connect to WiFi. Nothing else has changed. I can connect it via Ethernet. When I try to switch it to WiFi, the first thing the app does is tell me to disconnect the Ethernet cable, so I just get stuck back in the same loop.All guides say I should be able to switch to WiFi with the ethernet cable still connected, but this is not the case is reality. I've spent over 5 hours speaking to customer support and they start from scratch each time and then I get nowhere. My latest call I was in the queue for an hour, on the call for half an hour, and then the agent went silent as soon as I got to the point of having to disconnect the Ethernet cable, then the call ended! Edit: just to add things I've also tried which haven't worked: factory reset speaker, reset app, rebooted router, set up a mobile hotspot which also didn't work which shows the problem is with the speaker

Can’t hear voices from tv in my surround speakers

I’ve recently bought a Ray, a Gen 3 Sub, 2 x Eras 100 (configured as stereo pair) and a Five.Half the time I listen to music and the other half I watch TV.  When watching TV, most of the time, I will use just the Ray and Sub.  The other speakers are positioned for music.  If I put a film on I may temporarily move the Eras and use them for rear surround sound.Currently, I have the sub paired with the Ray so that it works, whether I’m watching TV or listening to music.  It was paired with the Five, but whenever I watch TV, I had to re-pair it to the Ray.Does it matter which speaker I pair the Sub with?  What is best to get optimum sound quality?Also, if I did want to use the Eras for rear surrounds, would I do this, but going into the config screen for the Ray and adding them as paired device there?Thanks in advance!

Dear Folks, I am using 2 Roams as a stereo pair right now.Can an Era 300 be paired with them, for use all in the same room ? If so what aesthetic benefit might there be ? ( application is not HT , just living room listening )  Thanks, Garrett 

Rebooted Sonos 1 but showing orange light. Never turns green. Pls help how to set it up.