Dear Sonos,
I am bitterly disappointed that you've taken away my ability to play music stored on my phone directly to my Sonos Play 1 and Sonos SL One wireless speakers. The only reason I bought Sonos wireless speakers over any other speaker was to have that ability and now it’s no more. Sonos has decided to put relationships with 3rd party streaming apps like Spotify and Apple Music over an individuals’ ability to play music stored on their phone. I don’t want a streaming music subscription., I don’t want any 3rd party apps. I just want to stream my music which I’ve stored on my phone for decades. Besides, the music I love does not exist on these 3rd party streaming apps. There is no reason why Sonos cannot accommodate both preferences - play music stored on one’s phone and the streaming brigade. These two things are not mutually exclusive. Why sacrifice one for the other. I have decided thar I will return all my Sonos speakers for a refund, including the Play 1 speaker I bought in 2018. (Sic). I need a refund from you (even though I purchased from Best Buy), because your product no longer provides the services for which it was advertised. False Marketing!!!
Devastated!