Speakers

I have an Era 300 stereo pair in my home and had a One stereo pair in my office.  I have now retired.  I’ve done factory resets on the Ones but I’m not sure how I can add them to the Era pair and match the Left Era with a One (making it a Left) and match the Right Era with the other One, or am I thinking about this the wrong way???  Thanks

So, the soundbar gave up recently so we’re left with two Play1s. Can the Play1s be used without a soundbar? The Sonos site says two can be used to create a ‘stereo’ effect but nowhere does it mention (as far as I can tell) that they can’t be used without a soundbar …Thanks in advance.

I am using the Sonos app to play Apple Music on my Sonos Era 100, but sometimes the sound suddenly stops. When I check the Sonos app, it shows that the music is still playing normally. In other words, the music is playing, but no sound is coming out. If I stop the music in the Sonos app, switch to AirPlay to play some sound, and then return to the Sonos app to play the music again, the sound comes back. What could be the cause of this issue?

Can I get spatial audio from my Era 300 is used as surround speakers with arc 

How do I set up my Sonos Play:5 White to my wifi system?

Ever since I have updated my Sonos App it will not show up once paired to my internet. I’ve tried all options, resetting my Sonos, re installing the app. It finds the speaker, connects to the internet but the does not show in the app. This was never an issue before the app updated. Any help appreciated as I’m at the end of my tether! 

Practically all the features that I’ve been using and value are gone. I can barely control the speaker from my phone, only from my laptop. and cannot edit or add to queue. I used to be able to set music for the day and not worry about it. Now all that is gone.No response form Sonos support of courseI’ll be gone too and probably not return unless things are fixed soon.

Why can’t I add individual song to my queue any longer?  As at decade plus longer Sonos user this was the main function that I loved.

J’ai un nouveau WIFI et mon Sonos Play 5 ne reconnait pas mon nouveau WIFI. Moderator Note - Translation by Google:I have a new WIFI and my Sonos Play 5 does not recognize my new WIFI.

How do I shut off Sonos

My system and speakers are connected to app but speakers will not play when I hit play button. I have reset app but still not playing. Last night I added some stations and tried to connect to Google assistant but I didn't go through with that. Looking for a solution.

If/when will there be a reply from sonos, to cure this error  ?

I’m trying to turn touch controls back on for a speaker, but the settings are entirely gone in the new app. Or moved somewhere else that’s isn’t logical. Anyone found these yet?Bit of a bummer Sonos didn’t think feature parity was a good idea!

I have a play 3 that has dropped off my network. I have factory reset it and it says it has reconnected, but doesn't show. Any ideas?

Hi. I’ve just upgraded to the new Sonos app. However, when I try to play music (using Apple Music) on a Sonos One, I simply get the whirling ball of doom when I press the play button, followed by an error message. Any tips for fixing this would be hugely appreciated. Thanks.

Hi, I used my Play 5 for upgrade program and happily received my 30% off. I am afraid to update them now because I heard that the speaker will be disabled because I used it for the discount. should I update the firmware without it turning to a brick? Thank you 

So granted, it’s pretty specific, and I’m sure will not apply to everyone, BUT I figure there is enough people that this may help and I know how important being able to access my music/playlists is to me… and how disappointing Sonos lack of concern for this issue has been... that I figured I’d share for whatever it’s worth… Hope I help a few people…I have been rocking out to my playlists all day and not being forced to use Sonos Radio to hear any music!! YAY!So after the latest update I was unable to access ANY of my music on my APPLE laptop, I tried numerous things and nothing worked.  But today found this workaround using my Sonos Beam.Open itunes Look for the symbol in the upper right corner with a triangle and multiple circles, coming out of it, aka Airplay Click that For me, it opens items that are “synced” with my computer, so my Roku comes up, my Apple TV and…. my Sonos Beam that I also use for my TV’s sound. When I click to check ✔ the Sonos speaker (labeled “Family Room” for m

Why is move 2 cutting out? I just got the thing and not happy

I’ve had my system for awhile and no problems well till now and I’m familiar with Sonos and the app but my sub is going in and out and not sure why . when it’s not playing it’s blinking green a slow blinking green. I go into app and switch the sub off and on turn up the bass and turn down just messing with it and sometimes I want to say it sometimes works and will come on but it doesn’t work every time and I’ve done the basic by turning off by resetting app by resetting my WiFi to no avail and I’m lost and really want it to work I really enjoy my sub.. well when it works:( 

Ok, deep breath. Been using S1, wanted to add a couple of Amps. One Amp connected fine, other one couldn’t as I was told it’s already updated for S2. So I made the decision to move to S2.  Went through the settings to get the system ready for S2. Some old Play 5s and an old Connect weren’t compatible so agreed to have them removed. Once that was done I was sent to download S2 (iOS), opened it and clicked join existing system. Couldn’t find anything. Tried multiple times. No good. Clicked start new system and added the already updated Amp. All good.  Thought I’d reset the S1 Amp. Flashing green light - tried to add to S2 but told it needs an updated and to join its own WiFi. Joined WiFi - update never ends and iPhone connects to house WiFi during. Tried multiple times, same result.  S1 is now stuck. It’s removed my old speakers, left the S2 compatible ones. Tried to add the original Amp back in but S1 app keeps saying I need to update app and sends me to S2. I’m going round in circles a

I got a play 5 for €20 and thinking of buying another one for €40Also thinking about getting a connect for €25 off marketplace. And I was wondering if I’m able to connect the connect gen 1 to my tv and use the two play:5’s as stereo for the tv

I have 5 rooms on my system. All were working fine previously. Now 1 of the doesn’t play audio. The 2 speakers in this room are wired. It shows upon the app, but no sound. 

Sonos you are quickly becoming a pain in the arse - your products were wicked now they takes ages to configure every update cause endless connection issues - every time I try to connect all the products in the house - it works for a short while then drops out /- I go into the system it asks me to sign in as owner - I try with the same credentials I have login here with and it just goes back as asks me again! I have 8 products from sound bar 3’s 5’s and 1’s - all about to go in the bin !!!! And what’s more went to bed last night trying to find the timer - it has gone - what muppet thought that was good idea - really painful and thinking I have wasted money now! 

Downloaded the new Sonos App and went to play songs from Apple music through Sonos. Before the update, I would use the Sonos app and pic a song from my list, and Sonos would start playing. I'd go into the que and see EVERY song I have on Apple in the que and I would have Sonos shuffle. Why is this no longer an option?Now I pick a song from the list and it just adds that one song to the que. I want Sonos to play/run through my entire Apple song list. Has this option been removed? 

Hi,I searched around, and googled the error messages I have, but am having no luck.  Perhaps as this is an older device, the answers are harder to find.  Anyway, see if anyone can help…I recently moved and setting up a Play:1 in my new home. All other Sonos speakers set up correctly, except this Play:1. I did a hardware reset. Still setup failed. I did a hardware reset in the end. Still setup failed.  The error message says "There was a problem linking your Play:1 to your account", no reason or details given for fail. I logged out of Sonos app and logged back in.  Have u plugged the device and did a reset.  Nothing works. The Play:1 is shown in System/Products as "Not registered". Now when I hit the “Fix it” link it jumps to “Let’s finish adding your Play:1 to your system”.  When I hit the “Continue” link, the Sonos app crashes.  I have to reopen the app.  I try same and it crashes.  At this point I cannot move forward with trying to register the Play:1 to my account.