Get help with your Sonos Era, Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk.
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I can’t join my new WiFi. I tried Myriad of times. No luck
Hello everyone. I have setup my 2 new Sonos Fives with Sub Mini and noticing that one of the speakers sounds like it plays in a mono mode, like if the tweeters were not on or something. I don't know how to better describe the issue... I have tweaked every possible setting that I could think of, but nothing worked. Currently, the music plays through a smart phone and is hooked up using line in connection. Anyone has experienced this? Thanks.
Hello. I purchased 2x Sonos Five with Sub mini. I was hoping to be able to use the speakers via 3.5 mm audio jack, but it looks all the jacks that I've tried, do not go in all the way through and as a result I either don't get any sound or ot sounds without the base and other channels. Can someone explain what could be the issue before I return my speakers? Thank you.
It sounds like I have a speaker (one of my One SL speakers) might be blown. Getting cracking like I haven’t heard since is was a kid back in the 1970s listening to cheap car speakers. suggestions as to what I need to do? I have only had for about 2 years +
My brand new Sonos arc turns volume up and down automatically.It happens both when streaming music via Spotify or when sound from my television is being transmitted. It happens all the time. Should I contact telephone support or any other good ideas?Thx, Anders
I have 2 Play 5 gen 1 from 2014. I use the old app to control them. After the last upgrade, both sonos completely stopped responding. There are no lights. I unplugged and replugged and I restarted the router but no luck. Please help!
I have a system which includes 2 Play 5 (gen 1) speakers using the S1 app. I have recently bought a second hand Play 3. When I try the ‘add product’ button on the app it tells me ‘app update needed’. I am concerned that if I update it, the Play 5’s wont work. Would this be the case?
I recently moved and I’m unable to connect my system to the new wifi. Keeps getting error message saying unable to connect. The wifi is work gin I’m connected on iPhone
Finally got my Sub Mini connected to my ARC (SONOS needs to come up with some sort of interface to look at configuration, it's ridiculous I have to stare at my phone for 5 minutes before it fails and not have any information to work from)Now, I don't have sound coming from the Sub Mini.The Mini Sub is right beside my ARC.Help?
Hy guys I have a room wirh one era 100 and 1 sonos one. I cant connect both as stereo when i try it seems its not blt possiblePlease help
When will Sonos sort out their WiFi and app issues. I am bored every month or so my app just decides it doesn’t want to connect to WiFi and cants connect my arc and Sonos 5. looking through messages on here looks like it’s a very common/frustrating theme that Sonos just can’t fix or possibly don’t care to fix! If anyone has found a way to get sorted fast rather than just wait for the next day to see if it works please share.
I’ve got a system made up of four play:1 and two play :3.Am trying to update to s2 so I can add a mini sub. But the update won’t work. Doing it from s2, it hangs and gives me an “error 9”.I’ve tried factory reset on everything, downgrading everything back to s1 in the s2 app and then reinstalling it as a fresh system. But while the play:1 lot will all move over to s2 just fine, the play:3s always fail to update. Also an “error 9”.I’ve spoken to Sonos and they say this is a temporary issue that they are working on. But it seems frankly unlikely that the one time I’m trying to do this is also the one time it has stopped working. Does anybody else have similar experiences?
