software update brick my play 5

3 replies
152 views

Hi, I used my Play 5 for upgrade program and happily received my 30% off. I am afraid to update them now because I heard that the speaker will be disabled because I used it for the discount. should I update the firmware without it turning to a brick? Thank you

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

jgatie

What makes you think the upgrade will turn it into a brick? Sonos hasn’t bricked upgraded units since a couple of days after they first offered the upgrade back in 2020.

G

Gaham

Headliner I

Hi, I used my Play 5 for upgrade program and happily received my 30% off. I am afraid to update them now because I heard that the speaker will be disabled because I used it for the discount. should I update the firmware without it turning to a brick? Thank you

You’ll be fine because Sonos have specifically said that we can continue to use speakers that we have used for a trade in.

You may have some problems because of the new app in the short/medium term but these are unrelated to the upgrade program and will be resolved eventually.

C

Chief 18Author

Contributor I

Whew 😅 thanks you very much for the reply.
I can now turn on the automatic update without fear of not being able to continue to use my Play 5. Have a great weekend.

Chief

Sign up

Login to the community