Speakers

I bought a bundle from Sonos: Era 100 and Pro-Ject turntable with all the cables and adapters.  It's all set up but the audio from the Sonos speaker is VERY faint and also sounds like static. I have double and triple checked the cables to make sure they are all plugged in tightly and correctly. I am using the “Line In” source via the Sonos app. I have played with all the audio settings and nothing makes a difference. Tried multiple records as well. Called Sonos and the wait time to speak with someone is an hour. Hoping someone can help? 

Hello - I cant seem to disable wifi on my One SL. Wifi receiver is absolutely useless so I bought an ethernet cable as I have spent 16 hours attempting to get into contact with Sonos, resetting the speaker, troubleshooting, live chatting, you name it lol. Now the ethernet cable comes in and I cannot disable the wifi. I might lose it. Does anyone have any suggestions. Attached is a picture showing what the app does for 2 miliseconds when i tap the button. It then slides back and fails to disable wifi. The new sonos app requires a dedicated therapist for all of its users. 

So, how much can I get for a Beam and 2 Ones? Or should I give them away? Or should I  just throw them away, so I don't make anyone else miserable?

Con la S1 teníamos la opción de decidir cuando tienes instalado un Connect, cada vez que recibe una señal, se envía directamente esta señal a un altavoz predeterminado. En la S2 no encuentro esta opcion. Tengo instalado un Connect conectado a la salida de audio de la tv de mi habitación. Tengo instalado en el cabezal de la cama dos play1. Automáticamente cuando enciendo la tv, con la S1 se conectaba el sonido de la tv a estos altavoces. Con la S2 tengo que activar el sonido desde un móvil o tableta cada vez que enciendo la tv ( antes lo hacía automáticamente ) …Alguien sabe como lo puedo hacer ? Moderator Edit: Google Translate- With the S1 we had the option to decide when you have a Connect installed, every time it receives a signal, this signal is directly sent to a predetermined speaker. In S2 I can't find this option. I have a Connect installed connected to the audio output of the TV in my room. I have two play1 installed on the head of the bed. Automatically when I turn on the TV,

The app want allow me to Change WiFi. Everything works with ethernet cabel, but when i try to go into to setting on the app to Change WiFi, it searches for Devices and suggest devices i dont have. It cant find my devices.  What to do ?   

Last week every morning at 0500 sonos (ikea symfoni) starts to play some Toca Toca song on high volume, This in my daughters room. I recently installed the windows app due to thats were it was possible do alarms settings, but there where no alarms listed, so there was nothing to remove. Not that I added any alarms before either…And then the usual the app has gone really pore, wants to reinstall system each time you open it, but forgets it after some seconds, but still it takes me one minut every night to start here bedtime e-book at the correct volume.I wish the speaker was newer so I could returned it and purchased another brand. Not a premium prized brand with this pore software.

Might be a silly question but how can I pair my roam 2 to my existing system (arc and 2 era 100’s)

I always use my Sonos one as a alarm to get up in the morning, it’s the only reason I bought the thing. And I absolutely hate that they removed alarms in the new app. Please bring them back as soon as possible.

Hi all. I have a sonos beam G1 connected to my TV via HDMI at the minute which works fine. We lovr karaoke and i would love to connect it all up.. so far i have the audio from the TV into my microphone mixer via arc. This pulls the tv audio and mics together (usually use youtube on tv to play the tracks) if i put headphones into audio out jack i can hear it all and sounds good. I then removed the headphones and plugged in a aux to phono... which went into an HDMI converter then on into the beam but the beam just doesnt play anything. The source comes up as spdif but no sound. Can anyone help?

I have the sonos move in the kitchen and when i contol the volume with the hardware volume buttons only the sonos move gets louder and louder. Would be Nice if there is an option to increase the volume of the whole sonos system (instead by using the app) !

I just bought the new Sonos Era 100, but during setup, the error message pops up:“Your Era 100 has been added, but may not appear in the system tab. If so unplug the power cord and plug it back in to finish setup”. I have done everything I possibly can to restart things, read all the threads etc, but the Era100 remains undetected. Is this a software fault or a hardware fault. Not ideal when you are spending so much money on something that does not work efficiently.  Think I might just return it for something that works more simply.

Without my intervention, the Sonos system by it self separates half of my several sonos speakers into another household (under same wifi) so the result is that through the Sonos app I can not see the speakers that were segregated into this new household.It is the second time this happens to me in the last month, and prior occasion I had to reset all the speakers that had gone away to the system created 2nd household and repair them to my original household. What can be done to prevent this from happening?What can be done to re group all speakers into one household without going through the pain of reseting?. Thank you

My Play5 won’t switch on. I’ve gone through the suggestions around turning it off, unplugging and it just won’t switch on. No lights of any colour appear.Am I correct in saying that it is now the end of the road for my speaker and I need to take it to my local electrical recycling facility or can it be repaired?

Sorry, I know this has been asked a number of times on here but:  I have an 8x4m room that I want to get an optimum sound setup. Most responses seem to skew towards home cinema. We do have a TV in the room, while good sound would good it’s secondary to getting room filling HiFi sound. I’m currently running an old Arcam amp + Sonos Connect (Gen1) + x2 floor standing Mission speakers Upgrade I’m considering is: x2 FIVE or Era 300  - Positioned in stereo at West end of room x2 Era 100 - Positioned at East end of room x1 Sub or Sub Mini - Positioned West end of room x1 Turntable An alternative that has been suggested is Ultimate Immersive Set with Arc - I’m concerned that if I position an Arc under the TV (which is on one of the 8 meter walls) while it will be great for TV it won’t give immersive sound like the stereo setup above. Clearly  all of this is eye wateringly expensive, so I want to get it right :) 

On my Sonos Ones, the amount of volume at 1% is wayy too loud to be 1%, but then if tiu try to get the volume ANY lower it just drops off to nothing.Not at all being "that guy" but this 1% sounds more like a honest 10%. And thats if I change every limit volume setting, turn on/off loudness, adjust the EQ every which way, and even change the output of audio (Dolby, pci, DTS, etc.).The ONLY solution I have found is to just use my Sonos roam instead. No, I am not complaining about the volume being too loud, I'm just confused as to how loud 1% volume is, when the next step is No sound output.Like imagine your phone dying at 12% every time. But always showed 12%.Or like either being able to only squeeze a literal HANDFUL of toothpaste out of the tube, or nothing at all.Just does not seem right at all..  (still a problem, over a year later) 

I have a play3 that won't connect to my app. The app finds the speaker, connects to the speakers WiFi and then will not play the connection tone. I have done a system reset and I have hard wired it to the router with no positive result.

Hi, I am losing the will to live! We updated internet to Virgin got a new router and when we tried to connect we encountered problems with one of the speakers.In the meantime the app has been upgraded. I have two Play One (The one that isn't working is the oldest circa 2014/2015 ish)We've tried -- unplugging, pressing play and plugging back in. The light flashes white, flashes oranges and then just keeps flashing organge and doesn't turn to green and so we cant even get to chime. ​​​​- Plugging ethernet cable in still no joy. I've  contacted Sonos support (45 + minute wait) and then a 40 minute call back for a technician to tell me to do the same and that I'd need to buy another Sonos!!! The other speaker is working fine btw. Is this Sonos shutting us out due to age of speaker which was working perfectly until this point? Seems weird that the new version 2018/19 is working fine.. Any ideas, guidance greatly appreciatedNat (dreaming of Bose)  

I LOVE ALL GENRE2 QUESTIONS:I HAVE APPLE DEVICES CAN I HAVE THE SONOS APP ON ALL OF THEM TO ACCESS MY MUSICHOW TO GET BETTER SOUND WITH MY 3 DEVICES IT SOUND MUFFLED Moderator Edit: Swapped Title with context of thread.

Hi, my father in law bought an IKEA Symfonisk gen2. After the installation in the S2 app the sonos app does not show the system. I’ve tried both wireless as well as wired and also rebooted the network router without success.After that I took the device to my home and added the device to my existing sonos system. Then the device appears in the app. So the device seems to be ok. After that I did a reset of the device and let my father in law install the device as a new device within his account (but with the device within my local network). After the installation the same issue is present, I.e. the device does not appear in the sonos S2 app. This appears to me that the issue appears when the symfonisk is added as a first device. does anyone have an idea what can be done to fix the issue? Or is it a bug in the S2 app? 

I have 3 sonos play 1s. Since the new app update recently sonos cant find my system every time i restart. I have done a factory reset about 10 times and it still doesnt work. I have a samsung s23 and my wife has a iPhone 14. Yesterday i factory reset all 3 twice and now it wont even find the system at all. So annoying and frustrating. I am reading lots of reddit posts and on this community about the issue but Sonos does not seem to be doing anything about it.

Over the last 4-5 days, speakers have randomly been resetting the volume to 0, causing the green light to display on the speaker.  In over a decade of using sonos, I have never seen this. Has anyone else seen this?  I’m wondering whether it’s to do with the new app given the number of bugs present?

Hello, I and my girlfriend just bought 2 new sonos arc units for our apartments. We both have the same issue, can not start our arcs since we can not complete the upgrade step. Error code 1.101. We tried every possible option still no output for both of us. Anybody else experienced the same problem. It is a big disappointment that we can not run them. 

In recent updates on app my sonos is now showing as 3 speakers in 1 system and 2 speakers in a 2nd system.  I want to get all 5 speakers back under 1 system.  How do I do that? 

OK I live in NZ and enjoy 240V AC. On Friday night a fault on the power supply to my house led to a a massive power surge and a voltage drop to 160V, as the neutral melted off the connector in the post outside and the earth wire delivered voltage in my house.Most things that were plugged and powered on were fried - including (I think) my Sonos system)These included 2 x Play5, 2xPlay3, ZonePlayer, Soundbar, 1xPlayOne.  None of these have any lights on under the 240V AC that has now been restored and a factory reset also failed to generate any signs of life.   Three orher components a Play:One, Sub, and Move had lights and I was able to reset and rejoin to restored network. However why I tried to play music, odd things happened - tracks stopping and starting, playing without vocals???? until finally the Move and Play:One would play no more.  I have yet tested the sub - because I thought it should be tested as part of a full system.So my question is: Just how cooked are my components. Is