Speakers

After again losing the ability to use my play 3 on my sonos network i did the usual; power reset router, power reset play 3 then a factory reset of play 3.  this has notmally worked, sadly not this time, the SONOS app (Iphone) will not connect despite the Play 3 having a green flasing light (it is connected to my router).  Can someone please help?

I just reasonly got a second Play:1 and was excited to try them in stereo. However I noticed that they occasionaly fall very slightly out of sync, like lower than 1 ms latency between the pair, but I could very clearly hear the phantom center switching between left and right. Sometimes when the latency is high enough there is no phantom center anymore, making the music sound weird. Is there a way to fix this? I’ve tried resetting the pair, or ungroupping multiple times, but it seems that every time I group them the slave channel is always very slightly (~0.2 ms?) faster than the master, it switches between the two between songs though.

How to set up my boost and play base to work with the s1 controller?

Hi!I’m brand new to Sonos, I only have the mobile app. Stumbled upon this platform listening to a great music mix called “mellow morning” in my local cafe so I downloaded it.I have been seeking education on home and portable speaker products for a couple of weeks and I see that Sonos is more than a radio or streaming service.  Can anyone recommend the Sonos speaker products that would fit our goals?-purely for enjoying music (not games or movies )-Portable, can take from room to room, ideally two.-Good quality sound that will fill the room or the back yard.-Ideally plug in AND cordless or capable of usage with regular batteries or a pre-use wall charge-wifi and bluetooth compatible-will take commands from my phone app-adjustable bass and treble -has hooks or simple attachment thingies if I want to hang it in our spaces-compatible with more than Sonos music platform, will play Spotify and Soundcloud, too.-lower to medium range of price structure  Thanks!    

Hi, My Sonos One SL suddenly got disconnected from the system last week.I have had It connected over the last 3 years without any problem.Now, I am not able to reconnect it again and I feel like I have tried everything.I am getting different error codes and messages about ethernet cable, wrong password, too far away from the router or adjust the router settings.Since I have a pair, both bought the same time, this doesnæt make much sense. The one that is still connected and working has no issues at all, they are standing in the same room.I thought adding It with an ethernet cable should work, but It doesnt.I have also read something about It must be downgraded to S1 since my app is S2. But I am not sure if these speakers came with S1 or S2 software/hardware. Regards

i have  sonos Play5 and the bridge no longer works so i am unable to connect to both my speakers.   Is there a replacement for the bridge that would allow me to use the app to play music again.

Ho appena acquistato un tv LG e non riesco ad abbinare i due Sonos Onecome posso fare ? Moderator Note: Translation by Google Translate- I just bought an LG TV and can't pair the two Sonos Ones.What can I do?

I know this topic keeps getting marked as answered when people in the community ask, but then why do drop outs keeping happening so often.I purchased my first set of sonos speakers in 2012. In 2020 I refreshed the entire setup. Here’s my current configuration:Backyard Porch - 2 Play 5s paired Dining Room - 1 - Play 1 Living Room - 2 Play 5s paired Family Room - arc + sub + amp powering 2 in wall surrounds (ethernet to nearest wifi hub) Upstairs Hallway - 1 Play 1 Office - beam (connected to TV) and ethernet  Office - Era 300 Bedroom - arc + sub + 2 Play 1s for surround pair Closet - MoveThat is 16 devices. All devices are on my local WiFi which consists of 5 Eero Max 7 with 1Gb ethernet.The Office Beam is connected to the gateway Eero via ethernet through a small switch. The Amp, which is in a drawer, had an ethernet cable to the nearby Eero which is not hardwired.I am constantly adjusting, updating, resetting, and re-adding the devices to try and get them working. I do not have the ab

I have a pair of new Sonos Five speakers and a Sub Gen 2 on Sonos app. I was wondering if I can add another Sub to this mix and if yes which Gen? I have heard that Fives are not designed to link to more than one Sub, that privilege is reserved for home theatre setups.   

What is going on?! Over the last six months I’m having more and more issues. Not sure if it’s wi-fi issues, or Sonos issues. I have the original Play:1 speakers. My setup: paired speakers in the living room and family room, single speaker in bedroom 1, bathroom, and bedroom 2. Running S2. Problem started with difficulty connecting, so I bought a new router. Seemed to help. Now different speakers will drop randomly and intermittently throughout the day. One of a pair will drop; sometimes both. And lately, it will stop playing a song before it’s finished (listening to Amazon Music), and start playing a new song. So many problems, and I’ve reached the end of my knowledge to fix them I think. Help!

App is on 2 iPhones. After searching for an artist, song, album etc and playing, (SonosS1), track will start, play a few seconds and an error msg ‘Unable to play <Trackname>. Network connection speed insufficient to maintain playback buffer.’ Happens from either iPhone, resetting router doesn't help. Wi-fi is BT Halo 3 - 75MB download 10MB upload. Any hints appreciated.Jayne

Had I known my new Sub wouldn't work with my set I would not have bought it. I had an effective set (zone) comprising one Five and two One SLs working harmoniously. When I tried to add the Sub to it, that wasn't allowed. I had to undo the zone, then add the Sub to the Five, but then I couldn't add the two One SLs to that zone anymore. They had to become a separate zone, which is not what I wanted. Now I have two zones in one "group" but that's not the same as one zone. I have to AirPlay to two separate devices if I want to listen to my Apple Music songs. Or manually set the two zones to play simultaneously EVERY TIME I put some music on. Very frustrating! Silly app that doesn't allow something as basic as one main speaker, two side speakers and a subwoofer to be configured as one set!

Hello everyone, I have 2 era 300 with a sonos sub mini for music and I would like to know if I can pair a second Mini sub?Thank you all 

Sonos play 1 unable to connect with wifi and unable to factory reset and continuously showing white light and checked with Sonos support they said product failed to connect and out of warranty. You can replace with 30% discount coupon. This is so frustrating as no solution provided to me. seems like never buying Sonos products again in future. atleast they should give some repair alternates etc instead of dumping the product. is there anyone who faced this issue and have any solution?

Hi, I'm looking for an option for my garden.The options would be two Move 2s, or two Era 100s, which I know aren't meant for outdoors.I like the Sonos Outdoor by Sonance, but I'm not willing to pay that much for the amp.What other options do you see as viable for outdoors?

I have Era100 speakers used primarily to listen to radio. When you wake up the speaker it resumes playing the station last set to, however, if the power is disconnected (e.g. a power cut)  it loses this connection and one needs to reconnect to the required station via the app. This is not a big deal but is inconvenient. Is there any way to configure the system so that the speaker will automatically reconnect to the source (radio station) last connected to prior to the power being disconnected?

I’ve read through other posts on this, but no solutions are provided. Sonos: Get this fixed! It’s really frustrating to not be able to lower volume down to comfortable background music level.

Can I have 1 Era 300 and a Sub mini paired together?

One of my speaker, a Play:1, is waving a constant white noise when activated. It’s silent when not used but if I launch some music, it plays the music with the white noise on top of it. Is there anything I can do to fix this ? The speaker is a Play:1 used in a pair. The white noise stays when un-paired and whatever service is being played to it. The other Play:1 works fine. 

I have been having issues with my One SL Speaker that’s in my bedroom - it keeps changing its name back to “Kitchen”, which then gets confusing as I have already another speaker in the kitchen.I am changing the speaker name in the SONOS app on my phone, and it reverts back to kitchen the next time I use my speakers. I’ve read many posts online about it being related to Apple Home Kit but I do not use Apple Home at all.I have tried removing the device, re-adding it to my system, and I even factory reset the device with no luck.Is this some sort of glitch within Sonos? Can any one provide any information on how to fix it.   

Hi there,  I’m hoping someone come help me, I have quite a large Sonos system. 31 devices total and I’ve spent the last week hardwiring the system with cat 6 data into a Unifi switch. I’ve tested all my cables and confirm there are no faults. I have used UE300’s for all my era100’s, which make up most of my system. I’m getting SFP blocks on my Unifi switch and am unable disable WiFi on a couple of devices.  I have tried turning my WiFi off and watched my devices list on the Unifi app to see if the last few devices would disconnect but they still said they were connected some how. I’ve tried changing the WiFi password to trick them off the network before rebooting the devices and network. I’ve tried multiple times on the app to disable WiFi on the last couple of devices but they continue to say WiFi enabled or the option is blacked out.  I have tried deleting my WiFi network off of the Sonos app and it came back once I played music.  What do I need to do to create a hardwired system? I’

Does anyone know what these components are and if they’re replaceable? No power. Boo hoo. 

Because of the above fault i cannot use the device without it being plugged into the router via a Ethernet cable which is not ideal for us.Sonos has informed me the product is outside a warranty period and have offered a 30% of coupon if i return the product.I think it should be replaced. Any thoughts

My Sonos system has aLiving room setup with a Beam, Mini-Sub and two Sonos OneSL (Gen 2) Kitchen with two Sonos One (Gen2) All running latest firmware All Sonos items connect via WiFi and all on the Main WiFi networkMy Network isAsus RT-AX86U Pro as the Main router which generally serves the Living Room Asus RT-AX86U as an AirMesh node in the Kitchen. All running the latest Asus firmwareAll works well, until I activate a Guest Network (with nothing attached to the Guest Network), then in the Living Room the Sub-Mini and a OneSL will drop off the network. The Beam stays on however and I think the other Living Room OneSL then connects via the Kitchen AirMesh node. The Kitchen system remain OK.To be clear all the Sonos speakers can only connect via the Main WiFi network and have never been on the Guest Network. So just having a active Guest Network is enough to mess up WiFi connectivity to those Sonos speakers normally served by the Main router, except for the Beam. Very odd behaviour and

Whether it’s Amazon music or Spotify for me, occasionally I will get the error code “track not encoded correctly” and then skips to the next one. Is this a my network problem or the streaming service itself. Thanks