My sub all of a sudden stopped working and now the system can’t find it
Answered
sub not working
Best answer by Rhonny
Have you tried turning it off and on again…?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
What does the LED look like when you power cycle the Sub?
+24Reboot the device the Sub is bonded to. The last firmware update gave me this problem with all bonded devices.
Thanks. LED is solid white. The app keeps saying the sub is connected again but it never shows up on the device list in settings
Had to pay someone nearly $500 to come over to fix my system. Each device on the network needs to be factory reset and reinstalled for the new app to work properly. This is a cluster and Sonos should be ashamed of releasing a half baked product. Good luck to all.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.