Speakers

Hey everyone,I saw this was partially covered on a previous thread, but since that was a couple of months ago I started a new one.Received my Era 300 about an hour ago today, and the back is not uniform at all, with a much bigger gap on the back plate on the top right hand side.This is very noticeable too, and whilst I appreciate this is not a new issue I am a little surprised it is still happening nearly 2 months after it was first reported.Called support and whilst on the phone to them I also noticed the grill at the top right has a similar gap, which you can push in, only to come back out a few minutes later.Support reassured me the next one should be good, but really, how can they promise this? Do they have a “good” batch and a “bad” batch?Lugging this box all the way to the pick up point tomorrow and hoping for the best.A bit of a fiasco, especially when I will be away soon and likely to take ages swapping the speakers but there you go.Whilst we are at it, any news on the front dr

I asked this question over in the sonos reddit forum and others are having same issues so thought I would bring over here.What are people using for their usb charger for the Sonos move? I attempted to use my MacBook pros charger but it didn’t work. I have the 60watt brick but from what I read it should be able to still work.So then I read it might be the cord as they have chips in them and knowing Apple they locked their cord down. So I bought an anker power line 3.1 usb c cable and tried it with the MacBook brick again and it still didn’t work.So before I keep buying and returning curious if anyone has had success with certain chargers with the move. Thanks!

Can I connect Sonos Play:3 Speakers to my laptop?

Hi, losing the will with the reliability of my sonos system. I run a split system with newer s2 compatible products and then 2 old Gen 1 play 5s on the s1 as a separate network. All was well till about a month ago when the play 5s just stopped working. I have tried everything rebooting, restarting routers, running it wired and unwired. When I do a complete restart, delete and reboot the app, reset the speaker and do a new set up, the app recognises the speaker and the network initially, it creates the Sonos wifi network temporarily but when you then need to select the wifi network again that’s where it stops. I have a split band 2.4 and 5ghz router and am selecting the 2.4 as I know Gen 1 is incompatible with 5 ghz. As I work long hours attempting to call Sonos with their opening hours (no eves and weekends) is difficult. Please help??!

Bonjour, il semble que lorsqu’on branche une enceinte sonos en filaire, elle fasse un second réseau (sonosnet).Est-ce bien le cas ?Est-ce que les nouvelles enceintes Era 100, 300 fonctionne de la même manière.J’ai 3 era 100, une arc et un caisson et depuis que j’ai la arc et le caisson j’ai pas mal de micro coupure donc je recherche à optimiser. Merci d’avance.

Ok I’m transitioning to the Sonos world from Apple. Saw the Move 1 on sale at Costco for $299. Seems like a great price $150 less than a Move 2. I bought two for a stereo setup. I’m a big fan of Peter Pee on Youtube and he has me convinced the Sonos Five is probably the best choice. As far as I can tell the current gen 3 has been out for about 3 years and it looks like Sonos introduces a new version about every 5 yrs.  The question is whether Sonos Fives will go on Black Friday sales or any sale price before the end of the year.

I can’t seem to locate where to disconnect some speakers that were added to a system and set them back up on a new system

Strange situation (case *******). I have a Sonos One, a One SL, a Move and a Move 2. All worked fine for the past several months. The other day, only the One was playing music. The other speakers are showing up in the system with a strong WIFI signal, and they show that they are playing (on the app the little volume bars bounce with the music), but no sound. I can pause the music from any of the speakers, so I don’t see a connection issue but this just happened out of the blue - no network changes or updates. I went through all the standard reboots (router, etc) and then did a factory reset on each speaker multiple times. At one point the Move 2 miraculously started playing, but once I paused the music there was nothing more from it. I spent hours working on this, and it’s killing me that I have a few thousand dollars of speakers that don’t work. I had over an hour of tech support with Sonos, but no success. I eventually had to drop the call to do actual work. Anyone else had this situ

I was listening to a Vergecast podcast recently and there was an Era 300 ad included. It claimed it has a “3.5mm port you can plug anything into”. I don’t own an Era but I’m pretty sure it doesn’t have a 3.5mm jack.

Looks like the previous thread got closed - but the problem is still here  I have 3 Roams and 2 of them went bad before 2 years - the 3rd is still ok but not quite a year old yet.Sonos needs to step up on this - all I want is for them to replace the batteries or send me new ones & instructions how to replace. My 1st call to support ended in the tech telling me they would either send new batteries or replace the untis - they did neither. I have been a loyal Bose user for 30 years and made the switch to Sonos slowly 2 years ago & started buying new Sonos speakers - I am wondering if I made the correct choice - clearly Sonos is not supporting the Roam product.

Hello, first of all sorry for my bad English. I have the following problem, my play 5 gen1 only outputs sound over sub and high. Midrange is dead. I'm already disassembling the play5. You can't see faults with the eye. Which components are responsible for the center? I would be very grateful for tips. 

Brand new Sonos move and I can’t get it to work at all it’s getting very tiresome to use the Sonos system.  I have so many components of my system I am not prepared to lose by upgrading to sonos 2 appthis new speaker won’t downgrade and there for me - $659 I can’t use  

Hey Community,I currently have a bunch of alexa speakers all over my house, the sound isn’t great but I love that I can connect speakers and play music throughout my entire house. I want to upgrade, looking at sonos. I’m looking at the ultimate immersive set with Arc (includes Arc, sub gen 3, (2) era 300’s). I’d like to be able to connect additional speakers to that for when I play music, thinking 4 additional ERA 300’s and 2 Move 2’s. Anyone know if I can play music simultaneously on all of those devices?

I have a sonos sub paired to two fives, a one and a one sl in my living room. While I like the 5s and ones, im just not impressed with the sub for music. I’ve changed settings in it, turned trueplay off, moved the sub etc, and I just don’t like how it sounds. For $800 it doesn’t seem to produce much bass.  I have an Amp connected to two klipsch aw650s that are outside right now (will be coming inside this winter).  Can I use the amp with a 3rd party sub bonded to the 5s?  I think my wife will lose it if I hang up ANOTHER pair of speakers in our living room. Although I do like the 650 more than the 5s. 

I have most of all Sonos speaker and I use all of them with Airplay but suddenly My beam Gen 1 is not showing in the Airplay. I can connect from spotify but from Apple Music and Direct airplay it is not working. I tried to restart and reset but still It’s not in the list of Airplay. What is the possible problem and the solution as well.Thanks.

I currently have a pair of play 1s as a stereo pair and enjoy them.  I am going to repurpose them into surrounds and set up a new music pair with either one SLS or era 100s with a sub mini.I don't really need the extra features in the era and with discount they are not that much more expensive than the SLS, however I am a bit concerned about the dual tweeter in the era as it stands to reason that the imaging would be better from a single tweeter than the two in the era 100. I have a single era 100 and think it sounds fine but don't really notice a stereo effect.  I realise that a pair of fives would probably be better for music but I'd prefer the flexibility of the 2.1 setup. I thought that I had read that the fives shut off some tweeters in vertical position, so with fives in stereo pair and vertical is there just one tweeter per speaker working?

Helloi have a NAD streamer  (bluos DAC C658) and am contemplating getting Era speakers for around our house. Can I use this DAC to stream music to different Era 300 and 100 speakers (in different rooms) over my WIFI? Anything I need to keep in mind for the setup or when using this combination? Thanks! 

Title says it all. Hard to tell from the technical drawings and dimensions of the new Era 100.Kicking off a kitchen remodel and would like a stereo pair of 100’s. Looks like the width of the shelf is good, but I worry about the depth. Want it to look clean and not janky. Because this is going in a kitchen and the outlet shelfs will be mounted against a tile backsplash, I do not want to consider an actual mount that screws through the wall/backsplash. Need ability to remove/upgrade down the road.  Era 100 = 7.18in H, 4.72in W, 5.14in DSanus Outlet Shelf = 6.84in H, 4.77in W, 5.32in D

I have a Beam Gen 2 plus mini sub. I have just bought two Era 100s. I want to use them as surrounds (have done that). During the setup I said yes to stereo pairing, but that’s not in fact what I want.  I want the 100s as separate speakers in a group with the Beam, all playing the same full stereo music (for max volume in party situation).  Do I need to undo the stereo pairing before grouping the speakers by playing music on the Beam and holding down the play/pause button on each 100?  If so how do I do that?  Once done how easy will it be to switch between surround mode and grouped?

Sonos when plugged not even lighting. No response at all.

Opening this thread to add some details of my experience so far with the product and its setup - on 5GHz WiFi network in particular.  In short, the the hardware of SYMFONISK Bookshelf Gen2 appears to support only the lower frequency channels of the 5 GHz WiFi spectrum, which is a bummer. I use the TP-Link Omada setup and have enabled the AI based WiFi band optimization to run once a week (which enabled it to function much more efficiently and I have never had any problem with it on my other devices); after one such run is when the device fell off the network and could not connect back. However it continued to funciton normally the moment I enabled 2.4 GHz network with the same SSID.Post reaching out to Sonos support - to arrive at no conclusion, resetting my Sonos device once and going through all the logs on my network end, I figured out that the device does not support higher frequency channels such as 149, 157, etc.The moment I manually changes the settings to a lower frequence chan

I would like to integrate a pair of Yamaha DSR 115 powered loudspeakers and powered Subs into my Sonos system for my garage.  I called Sonos customer support and they said the Sonos Connect AMP is what I need, but I’m pretty confident the representative is mistaking. I believe it is the Sonos Connect or Sonos Port that provides non amplified output signals. But would like to make sure it would work before I purchase either. I do understand I will need a RCA to XLR adaptor cable. Is there any advantage using the Port over the Connect?Thanks!

I just purchased 2 Era 100 speakers, and it seems like the WiFi available to me isnt supported by the Sonos app. My general question is, if I am able to connect via Bluetooth only, is there enough of a drop-off in sound quality that I should get something else wifi compatable or wired? I am kind of moving around every few months, and therefore stay at a lot of hotels/resorts. It seems the hotel WiFi uses network access points unsupported by Sonos. The Era 100 can use Bluetooth, but apparently you still need to initially connect to some compatable WiFi to set up. Is it worth figuring that out anly being limited to Bluetooth use only?

Hello, I just pre-ordered a pair of Era 300’s, & would like to know if the “long cable” will be available soon. Or if any of the available long cables are compatible. Since my previous setup with the One’s required one long cable, thanks. 

I have 2 x Sonos Play:1 s which apparently won’t connect to Apple Airplay. I like Airplay and use it with other systems. I was advised by Sonos that if I had a Sonos device that was compatible with Airplay I could group this with the Sonos Play:1s making them Airplay compatible. I have purchased a Sonos Roam SL in order to make the Play:1 airplay compatible and have grouped the 3 devices together. The result is not was expected, while the Roam SL connects well to Airplay, the Play:1s do not, they constantly connect and disconnect when steaming music, even when they are next to each other. What can be done to resolve this?