Hey everyone,
I saw this was partially covered on a previous thread, but since that was a couple of months ago I started a new one.
Received my Era 300 about an hour ago today, and the back is not uniform at all, with a much bigger gap on the back plate on the top right hand side.This is very noticeable too, and whilst I appreciate this is not a new issue I am a little surprised it is still happening nearly 2 months after it was first reported.
Called support and whilst on the phone to them I also noticed the grill at the top right has a similar gap, which you can push in, only to come back out a few minutes later.
Support reassured me the next one should be good, but really, how can they promise this? Do they have a “good” batch and a “bad” batch?
Lugging this box all the way to the pick up point tomorrow and hoping for the best.
A bit of a fiasco, especially when I will be away soon and likely to take ages swapping the speakers but there you go.
Whilst we are at it, any news on the front driver on/off option too? Seems to have gone awfully quiet on that (no pun intended), something I have only learned when starting to use the speaker as it was not mentioned anywhere the driver would not work in surround or music mode.
thanking you
