Spaces & Setups

The Sonos playlist function is missing from my IOS Iphone AND my MacAir app. Serching, I see that this issue goes back a year (!!!!) Haven’t seen a solution or work-around posted by Sonos. I can “save” a queu to a playlist, and I see my earlier playlists. But it does not appear anywhere on the apps. After a year? Really? Kindly advise,Mel 

I am a happy user of Deezer’s HiFi tier with Sonos, and have been for several years (started on Deezer Elite back in the day...).  I chose the HiFi tier as it *was* the only tier offering FLAC quality (and back in the Elite days, it was the only service that integrated with Sonos).My annual subscription is up for renewal next month and I see that FLAC streaming is now available on the cheaper Premium tier too.So, are there any downsides if I ‘downgrade’ to Premium to save some cash?Note:  I’m based in the UK.  I know that only the HiFi tier offers “360 Reality Audio” but I’m not interested in that.  Also it’s an individual account, so I don’t care about family features.Advice please, from those who know!  Thanks.

Does Sonos Beam now support DTS? Recently tried watching imax movie on Sony Bravia TV and whilst picture quality was excellent the audio output was pcm. The movie was flagged as DTS not DTS X or DTS HD

I am running the arc via an LG tv and using the iphone to control settings(via sonos app) and I just read that tidal atmos tracks were now available on my iphone tidal app so was wondering how to “stream” them to my sonos arc.............1)Firstly I get the atmos symbol showing correctly on my tidal app on the iphone when I look at a atmos track2)I get atmos tracks to play when i use the LG tv's tidal app (I know this because atmos symbol appears on the sonos app on my iphone)3)When I try and play/stream to my sonos setup atmos tracks from my iphone tidal app - I get a few streaming options at the top i) firstly using my internal iphone speaker i get the atmos symbol displaying correctly and atmos is played ok ii)I also have a speaker symbol with my sonos room name - however this seems to play (be capped) at hi-fi quality if I try and stream an atmos track iii)I have an airplay streaming option with my sonos room name and this appears with the atmos symbol but it appears on my sonos ap

Hi guys,These past days I managed to finish building this set up.My settings: Beam 2 is plugged into the eARC HDMI port, PS5 is plugged in into the standard HDMI port.eARC output is enabled with passthrough. AV Sync Adjustment is turned on with Bypass on. DTV Audio Settings is set to Auto.The HDMI input is set to Bitstream.In the PS5 settings, I set the output to Soundbar.Even though in the Sonos app I get PCM Multichannel 5.1, the output is really low on LPCM. And by this I mean that most of the sound comes from the Beam (center and the other channels) while the SLs barely have some sound. On DTS/Dolby it's louder and it feels like surround.I enabled True Playtuning.Thanks!

Every time I initially start playing music through the S2 app to 2 speakers (a Sonos One and a Sonos Roam), the app says it is playing to both speakers, but only the Sonos One is actually playing any music. I have to go into the ‘Now Playing’ section of the S2 app, uncheck the Roam, then re-check it again in order to get the music playing out of both speakers correctly.This happens EVERY time I have stopped and then restart playing music.

I am an electrician who has a fairly nice sonos setup. I do run into problems in my living room (where most of my devices are located) with some audio lag when watching tv. I also have issues when connecting to multiple speakers on my iphone to play music in multiple rooms, and sometimes a speaker or speakers will just stop playing music while connected to multiple speakers. I was looking to try and fix this issue and was wondering if running Cat6 cables to each device would help solve them and also enhance my sonos experience (faster connection to devices, eleiminate the lost speaker issue while playing music in multiple rooms, and get rid of the lag I get when watching tv). My plan was (if I hear back that it’ll work and help) to run Cat6 to all of my devices throughout the house and plug them all into a network switch which would plug directly into my router. My current setup:Living roomArc (connected to TV with HDMI - I also have an optical cord I could use but didn’t know which wa

Hi, It would be great if you can add the Option to have the TV Audio (wegen it is not a Movie with dolby Audio) in the rear / surround Speakers. Currently, they are useless Ehen no dolby xx Signal is available. Thanks       

I recently upgraded from the Playbar to the Arc. The Arc is paired with my two play 1 and a sub. My TV is a Samsung Q90T. Sonos is plugged into e Arc.I have PS5, Fire stick and Switch plugged into Hue Sync boxSo I'm trying to see if I have the best settings to ensure I'm getting the best sound. On the PS5 I'm getting 5.1 Dolby digital plus. Firestick I'm only getting Dolby Digital Plus 2.0. The switch is just stereo pcm…Do I have something set wrong causing the firestick to not get full 5.1? Do apps make a difference? For reference I'm watching a live game on MLB.TV through Prime Video. Just trying to get the best sound I can get. 

I use Alexa via my Arc. I always want it on. Unfortunately it regularly gets disabled by my dog or when it is cleaned because of the touch control. Is there any way to retain Alexa functionality but stop this button turning it off? Or must I disable it and buy a separate Alexa device?!Weirdly disabling touch controls for the Arc doesn’t disable the mic touch control. I even tried electricians tape over the button but it doesn’t block the finger tap being detected. 

I have a CD/DVD player connected to the Sonos amp using the RCA cables. All good for CD playing but how, if it's even possible can I watch DVDs? I connected the DVD video cable to the TV and can see picture but no sound. The only way I assume this will work is by connecting the audio RCAs to the TV but then I won't have CD audio.Any suggestions?

Hi… I am installing a 65” TV this weekend and a Sonos Beam (2nd gen) underneath using a separate mounting kit. The wires will come through the wall directly behind the Beam. Is there any magic to how far below the screen the Beam should be mounted? Thanks!

Hi I have an issue I no longer have the option of switching back to the TV speakers SONY KD65AF9, when I activate the TV speakers, the sound works for 2 seconds then systematically switches back to the Arc.I want to activate the Arc only when I watch a movie for example but not permanentlyThe answer from SONOS is to remove the cable and put it back when I want to use ARC but it’s not really a solution. Rgds

There is a security access for Sonos?if someone access on my Wi-Fi and they have sonos application, they can access to my sonos speaker. So how can I protect access to sonos speaker ? 

On some shows, using Apple TV, i get no dialogue.Only some shows - The Dropout is one.And only on Apple TV - on Android/Native TV app it works OK.Any ideas?And it’s the same shows - some on Hulu work, some don’t etc. 

Hi!I’ve already read a post from another user one year ago questioning this, but the reply didn’t replied to what was asked, so here it goes:Whenever I turn my TV on, sound volume on Sonos app starts at 10, which is a little louder than I would want.IS there any way to preset the volume lever for TV, so whenever I turn TV on volume level is adjusted to the level selected?I’ve tried several times turning off TV with volume levels below 10, but it seems this volume is not saved for the next time I use my TV.Hope I can get some clarification on this.Thank you.

Hi all , I have a 4 gang rated at 3120 watts maximum and in that I have plugged my beam 2 , a one Sl speaker ( only 1 ) and my sky box , can't find any details on how much wattage the beam and one Sl use when on , I know the beam has a 13a fuse and the one Sl a 3a fuse , but no idea on actual wattage when being used ( not speaker wattage ) thanks 

I have all my music stored locally on my iPad for when I travel. I have a mobile router WiFi that I use in the van for network and internet. My phone, iPad and 2 Sonos Roams are connected to this network. I can use the iPad Music app and stream music from it to the Roams via Airplay, but I notice that when I am doing this and I open the Sonos app, it shows what’s playing and let’s me control volume, EQ settings, pause etc. But when I go to look for another album etc, I have to go back to the iPad Music app. Is there a way to add the music stored locally on the app directly to the Sonos app? I could then utilise the Sonos app via the network, rather than Airplay and have full control (using Airplay, I can’t adjust volume separately for each speaker etc.). I tried adding a source from Music Library settings in Sonos app, but it wants a network path that I have no idea what to put there for access to the iPad. Thanks for any advice.BTW, those little Roam speakers are sensational, the best

Hi, Is it possible to use 2no Amp and 4No in ceiling speakers as a cinema surround sound?  

I have a mutli-room setup and use a Beam to listen to music and for the TV.  When I switch between music and TV on the Beam I have to adjust the volume each time.  Is it possible to configure a default volume by input source?  If not, can it be added as a feature request?

Almost every time a new song plays the sonos screen pop-ups.  I have to close it. IT IS DRIVING ME CRAZY!!  I tried to find resolution in the community. I am using a PC with Windows 11. 

Wondering if anyone else has experienced this issue:I’ve had the same setup for over 3 years – for over 2 years I didn’t notice any issues, but for the last year or so I’ve been hearing strange sounds on 5.1 content, most noticeably when music is playing. It started around the time of the last firmware update on the TV (which can’t be downgraded), but the Beam may also have been updated around that time. The closest description I can think of is bubbles popping in water, like in a jacuzzi or a stream. It’s most noticeable during passages of sustained playing from strings & brass, and sort of pops away under the music.The exact clip I’ve been using to reproduce the issue is the Disney intro at the beginning of The Ice Ace Adventures of Buck Wild on Disney+ (identical to https://www.youtube.com/watch?v=qrE8Rr_9jhU except this YouTube clip is only stereo). The popping always starts as the strings start to build up around 6-7 seconds but then it gets more noticeable around the flourish

This morning I noticed the desktop app on my PC is empty:  On my iPhone its fine, but for some reason today the desktop app is empty. The PC has just been rebooted and the problem remains.

Has anyone else noticed an improvement in the height channel audio when listening to Dolby Atmos content on the Arc? I was watching some Dolby Atmos demos and listening to music last night, and the height channel effects sounded so much better than it ever has. The audio from above was clearer and more defined, and I heard sound effects that I never heard before. I wonder if the latest 14.0 update has anything to do with this.

Hi,Questions:What is the best solution for us?  Do we need two Sonos Amp to get the 4.1 system? Ideal situation:We are thinking about the following, but dont know if it is posible: Connect Sonos amp to the projector. Connect two sonos five to the Sonos Amp for the front speakers. Install 4 * sonos five directly to the power troughout the room Use the two speakers connected to the projector for sound to the projector. Usining all six speakers for musicBackground:We have a room in our office that is 86m²= 925.6963ft². This is the only room with sonos. We will have a projector here for viewing movies, gaming and holding presentation. We usually have parties here also so want good music for that.