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For years my SoundCloud account worked just fine through my Sonos system.Today all in SoundCloud all was empty but other services like Mixcloud were fine. I removed my SoundCloud account to re-add it but that isn't possible anymore.It says network connection error  I already rebooted the whole network including all Sonos speakers :(

This Reddit thread shows that in-app help for devices missing from the app gives the terrible advice of a Factory Reset, while the Factory Reset documentation says this is explicitly NOT recommended.Please ​@Corry P can you get the Help fixed?https://www.reddit.com/r/sonos/comments/1mwv8w3/comment/na0jzt3/

Hey,Over the past couple of months, I’ve been using my move speakers to play music on when I practice bass. A few days ago, I went to play the music, and one speaker sounded incredible muffled like it was underwater, and the other speaker was fine. I could kind of adjust this and fix it with eq but it was still noticeably bad. I just used the other speaker that night. Last night, I went to go use the other speaker, and it seemed to have the treble maxed out on it with little to no bass coming from it. Same thing, even with messing with the eq, it still didn’t sound right. I haven’t used them since and I really don’t know what to do. I really want to avoid getting a new speaker if that’s possible. Has this happened to you, and what did you do to fix it?

I've recently been away on my return my system is offline i went to readd my system and make sure the network is ok and the sonos app on iso will not allow me to login so i can not configure my system pressing sign in takes me to a blank page I've tried everything. The system was working great before i went away  its it a sonos software issue with the app? .I've reached out to sonos support but tbh I'm more advanced with tech then the person i was speaking too so this was a dead end (not to sound arrogant)has anyone had the same issue and found a fix I've reconfigured my network from scratch changed dns incase its not compatible with sonos appreset all sonos speakers reset the app rebooted my phone tried on windows 11 pro sonos controller uninstalled the sonos app and reinstalled plugged into Ethernetnothing has worked ive managed to get the surrounds and sub back showing on my network but still cant readd them to the full system because i cant login to configure the app does allow me

This nonsense still persists. It's constant and annoying. Once you reauthorize, it never loads the service. You have to close the app, then re-open, then it works (until the next day when it stops working again).My setup: iphone app, 99% ethernet speakers/amps, high-speed internet, all devices have assigned ip address. No excuse for this. 

Soundcloud service has failed today and I am unable to re-add it. When it provides me with a code to enter into Soundcloud to reconnect it but once I log in and go back to Sonos it says ‘Something went wrong, check your internet connection and try again’. Other times it does not generate the Soundcloud code and just goes straight to the same connection issue message. Have tried restarting apps, turning all sonos zones on and then off at the plug. 

I have:sono ampsonos Sub gen 3sonos arc ultrasonos architecture ceiling speakers sonos architecture wall speakers  before I got the arc. The sound was in incredible. Blew my mind. But once I added the arc ultra, I found the sound would no longer play from the architecture speakers as they are now considered height speakers / surround speakers and I am making a leap here that if the sound is not destined for those speakers it. It no longer is sent unless it was supposed to. Like when listening in Dolby it does go to them.  Most noticed when listening to music some tracks sound night and day different. Almost terrible.  OR if I listen to music on Sonos app. Sounds great.  BUT if I listen to music from the tv ( you tube, Apple Music ) it sounds terrible again.  I would prefer to be able to play sound to the architecture speakers like before and just add the arc ultra as additional speakers.  could I use my other amp that I use seasonally Denny outside speakers and use it solely for my arc

Sonos (S1 on Mac and iPad) is randomly losing connection to my music library… one day it will be working fine, the next it cannot find it.  The stock answer seems to be the firewall is preventing access/network or wi fi issues… but the firewall settings have not changed and everything else on the network and wifi is working perfectly.  File Sharing is on, Sonos is listed as a user with full access, have tried removing the library and re-adding it.  Works for a while but then randomly loses it.  I removed and re-added the library about a month ago and today it cannot find it.  There have been no updates to the system or software (have manually made sure that nothing is updated automatically that could cause this)… So I go through the same process, remove and re-add and it’s working fine.  Anyone else having this issue?  

This is our yard and the red line indicates a new pergola that we are going to install. All the gravel and some grass in the front will mostly be converted to concrete pavers under the pergola. I am planning to buy the sonance mag6.1 with Sonos amp (Best Buy exclusive) and was wondering how to place the 6 satellite speakers and the son woofer to get optimum results. We do want to focus on the pergola as the main entertainment area but would like to distribute atleast a couple Of the satellite speakers on either side of the yard. Woudl also need some recommendation on how to connect the left and right channels too.. Also this is the first time we are doing something like this so Any suggestions would be greatly appreciated. Thanks for helping out. 

Ok, what I want to do is to remove SonosNet completely and use only ethernet and wifi for my devices. Here’s what I have:PlayBar Roam V2 6 x Play:1I originally setup SonosNet for my network pre-wifi-on-sonos being a thing.I want to keep the Playbar and one of the Play:1s connected via ethernet, and have the rest use WiFi.  I want to disable SonosNet completely.  I have seen suggested processes that say to disable wifi everywhere first (I can’t disable wifi on my devices, the option does not exist anywhere on the app that I can find).   I’ve seen countless posts saying “If your devices are disconnected from ethernet they’ll just use wifi if it’s configured”.  I have both my 2.4ghz and my 5ghz networks configured to Sonos,  Sonos tells me they’re they’re and available, yet none of my devices are using it except for the Roam.  I followed advice that says I need to factory reset my Play:1s to add them to wifi (including the app telling me to do this).  So I tried it.  When I re-add them, t

I was wondering if the auxiliary jack cable for the Sonos Ace is compatible with the Era 100, since there is a USB-C to jack adapter but I would also need to add a jack-to-jack cable to connect to my video projector.Thanks in advance for your help

My TVs main audio is connected to my Beam and it works just fine but when I try to connect it to my Kitchen Amp speakers, audio comes through for just a split second then stops. I can play any other audio source through my kitchen speakers but not my TV. I can also play my TV audio through other Amp speakers I have throughout the house but not the kitchen.  Thoughts?

Hello,I have Sonos ERA100, ERA300, Arc Ultra, Sub Gen 4 and Beam GEN 2. I bought all of them in Singapore. Since we are moving to The United States, I have a concern. Singapore: 240VAC 50HzThe United States: 120VAC 60Hz. Can I use all of my Sonos products in US only with plug adapter? 

I have just bought a new Port to connect my new Pro-Ject T1 turntable to my system. Installation of Port was simple with no issues.I have set the Port up as a “room” and connected the turntable via Line In. I have set up the default speakers via the app and it connects and plays as soon as I put the needle on the record.  I have also set up Groups for other rooms. Kitchen is 4x ceiling speakers powered by an Amp. Bedroom is a Play 3 etc etc. I have added the Port room to the Group but when selected there is no sound in the other rooms.  Any suggestions very welcome. Thanks 

I currently own 2 x era100 (stereo paired) & 1 x Move 1I am considering to buy 1 more Move1 to form an other pairCan I then connect the two stereo pairs together in the same room?Is it worth it? 

For context, my “System” consists of:Family Room ‘Amp’ - powers two non-Sonos in-ceiling speakersFamily Room 2 ‘Arc Ultra’ Master Bedroom ‘Amp’ - powers two non-Sonos in-ceiling speakers I would like to “bond” my Family Room ‘Amp’ with Family Room 2 ‘Arc Ultra’ and use the in-ceiling speakers as rear surrounds. When I go to bond it, there is a message that shows up saying:“To use these Sonos Amp as surrounds, connect your Arc Ultra to the router with an Ethernet cable.” I click through this message once, then again, Arc Ultra makes a sound as if it were a success and now Family Room 2 has the Amp and Arc Ultra listed under products. When I go to try audio with surround sound, no audio coming from speakers powered by Amp. They are currently setup as stereo. What am I missing? Do I need to factory reset and create the Family Room from scratch and change speakers to surrounds?Any help would be greatly appreciated. Thank You 

Read a few posts about sub mini not maintaining connection to the Sonos Amp and I have the same issue. They are 5 or 6m apart with a wall between them. It seemed to be stable for about 3 days but is still dropping out regularly enough to be annoying. I’ve read about cabling the sub mini and in the posts I’ve read people suggest that is to the router, but I would have thought to the amp makes sense as it’s WiFi connection to my home network, certainly in my case, is stable. Am I just reading it wrong and a cable from amp to sub will resolve the issue? I do have a home network, but have actually found my Sonos devices work better wirelessly (the WiFi coverage is good), I’m assuming because, other than the sub mini, they use their own Sonosnet network? It would be a pain, but it’s feasible that I could run a cable between Amp and sub, but didn’t want to start drilling any holes until I was sure! Thanks!  

The audio settings in the app, eq, etc are gone again today. Reappeared yesterday for a day and gone again. Why is this happening? 

Hi,When I play Podcasts via the Pocket Casts Service on my Sonos system I get US adverts but I am in the UK. I have checked my Sonos profile and it says that I am based in the UK.If I play the same Podcast using the Pocket Casts app on my phone then I get the UK Ads.Is there any other setting that can be changed to fix this?Thanks

No es posible escuchar música de YouTube gratis? Moderator edit:Google Translate-Is it not possible to listen to YouTube music for free?

My new sub 4 initially connected to my arc ultra then noted it was no longer working and disappeared from the iPhone app. I have tried to connect it again. It goes all the way through the process and says connected to system but checking settings it says sub 4 not connected and no sound. I have tried factory restarting, resetting app, deleting app and starting fresh with arc ultra and sub 4 and resetting router and nothing works, any ideas

My BBC Sounds plugin has stopped working. Fine yesterday afternoon, but had stopped working by 10pm, still not working today. I just get a meessage saying “BBC Sounds couldn’t play Radio 4. Try again”Not working when invoked via either phone or tablet; Not working on any Sonos device, including wired devices. Other content (Sonos stations, Spotify) works fine.I’ve tried all the usual stuff which never works (cycling power on devices, cycling power on router), to no avail…….

I use the apple music but I cannot start station as before. How to fix it. 

Just ordered an Arc Ultra to replace my trusty Beam gen 1 which I’ve been using via my TVs optical out. All 4 of the HDMI ports on my TV are used, and as I now want Atmos on the Arc and therefore have to use the TV’s eARC port, I’m looking at a splitter/switch. Current ports are 1 - Virgin, 2 - 4K Blu-ray, 3 (eARC) - PS5, 4 - Switch 2. Only ports 3 and 4 are 2.1 spec.The obvious choice would be to use HDMI4 with a 2 in/1 out switch for the consoles, and connect the Arc to HDMI3. However, is there a splitter (not a selectable switch) with which I could connect to HDMI3 (eARC) on the single port side, then connect the Arc and PS5 to the dual port side? This would take the PS5 signal in one direction, and eARC audio in the other, through the single cable connected to the TV, and the splitter. Hope this makes sense.