ARC ULTRA speech enhancement settings

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Arc Ultra at a customer's home, but the speech enhancement settings in the app show the three "old" presets instead of the new five.
The app and ARC are updated.

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AjTrek1Answer

If not currently signed in as owner please do so. If currently signed in as owner…Suggest deleting and reinstalling the app. Be sure to select Join existing system upon reinstalling, accept all prompts and sign-in with credentials. If that fails contact Sonos Tech support.

Together Everyone Achieves More = T.E.A.M.

AjTrek1Answer

If not currently signed in as owner please do so. If currently signed in as owner…Suggest deleting and reinstalling the app. Be sure to select Join existing system upon reinstalling, accept all prompts and sign-in with credentials. If that fails contact Sonos Tech support.

Together Everyone Achieves More = T.E.A.M.