Sonos Connect Gen 1 and lots of static

Forum|Forum|1 year ago
September 10, 2025
12 replies
263 views

I have two Sonos Connect Amp Gen 1 connected to a pair of KRK Rokit 5” and 8” speakers. In both cases, there is LOTS of static coming from both speakers. I paid $40 for two double shields RCA cables, and the static persists. I’ve read a LOT of threads with people complaining that these Connect Amps produce static. I’m 99% certain that the issue is with the Sonos Connect Amps, but thought I would ask regardless if anything can be done to eradicate the static.

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Best answer by Stanley_4

Play some music that has the static, submit a diagnostic and call support, they can see internal data we can't.

If nothing else trade it using the 30% upgrade deal you should qualify for.

I used my Connects for many years with no issues, but into an AVR not powered speakers.

Show previous replies

buzz

Does this noise level track CONNECT’s Volume control? Are you playing something connected to Line-In or are you playing online music? As a test, if you have something connected to Line-In, set the CONNECT’s Volume to zero and disconnect this device. Does the noise stop?

Z

zBernie123Author

Chromatic Producer I

Play some music that has the static, submit a diagnostic and call support, they can see internal data we can't.

If nothing else trade it using the 30% upgrade deal you should qualify for.

I used my Connects for many years with no issues, but into an AVR not powered speakers.

I followed the link below regarding the 30% upgrade, and found no option to actually upgrade.

Revamp Your Home Audio with our Upgrade Program | Sonos

You need to login then click your “My Account” icon and the option is there: