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Lyricist III
September 14, 2025

My speaker will no longer charge and turn on

FYI Sonos has replaced OG roams with this issue free of charge for some posters here and Reddit. When you call I would ask about a free replacement. 

4 replies

Airgetlam
September 14, 2025

Sounds like you need to call Sonos Support to discuss it.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system. And, if necessary, either offer a replacement, or a discount. 

Bruce
Lyricist III
September 14, 2025

My speaker will no longer charge and turn on

FYI Sonos has replaced OG roams with this issue free of charge for some posters here and Reddit. When you call I would ask about a free replacement. 

KwattsAuthor
Contributor I
September 14, 2025

Thanks for the tip! 

Lyricist III
September 14, 2025

Good luck!